Bellhop Moving - Kansas City, MO Recensioni 21

TrustScore 2 su 5

2,1

5545 Lydia Avenue, 64110 Kansas City, MO, US


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Valutata 5 stelle su 5

Start to finish, it was a great experience. The crews arrived when they said they would and professionally and respectfully did their jobs. I will definitely use Bellhop again.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff that assisted mw was very kind, professional, and efficient. I really appreciated their help.

L'azienda ha risposto

Valutata 1 stelle su 5

Dishonest and unprofessional. I did not receive the services I contracted for. My movers were close to five hours late, unprofessional, and did not bring packing materials. They also did not... Leggi di più

Valutata 5 stelle su 5

The team was amazing and I didn’t realize HOW amazing they were until I drove three states away and moved into my house! They were SO strategic and thoughtful about how they packed the UHaul, that NOT... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di trasloco e immagazzinamento

Informazioni su Bellhop Moving - Kansas City, MO

Scritti dall'azienda

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers

Get a free estimate today and book with $0 down!

Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

21 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Dishonest and unprofessional

Dishonest and unprofessional.

I did not receive the services I contracted for. My movers were close to five hours late, unprofessional, and did not bring packing materials. They also did not disassemble or assemble any furniture. They were nir expierences movers and less people arrived than what I contracted for, then they drove into my retaining wall damaging it, damaged the home I was moving into and were unnecessarily careless with my belongings, dropping and slamming down items in frustration. The guys that showed up at the end to help out their friend then spent the whole time complaining and cursing.

After I raised these issues Bellhop agreed to refund me but never processed the refunds. The billing is so messed up they erroneously charged me extra fees.

The billing issues are so bad that their online portal shows a balance due to me for over $3,000

Awful company; awful results. You are better off finding someone on Craigslist, and it would be a better less stress inducing experience.

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Start to finish - excellent experience

Start to finish, it was a great experience. The crews arrived when they said they would and professionally and respectfully did their jobs. I will definitely use Bellhop again.

27 luglio 2024
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Risposta di Bellhop Moving - Kansas City, MO

Teri, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Valutata 1 stelle su 5

I had to drive a moving truck

I scheduled a move with a truck, and less than 72 hours before the move, Bellhop told me that they did not have a truck and tried to cancel the move. I do not have any other options, so they said their movers were available, if I rented and drove a U-Haul myself. I was obviously very uncomfortable driving a U-Haul, but it was the only way I could move after all the arrangements had already been made. Finally, I was overcharged for the work. The movers reported that they started working before they even arrived.

28 gennaio 2023
Valutata 5 stelle su 5

Thank you for making move so easy

Thank you for making move so easy! I was quoted a fair price and my movers were friendly. I will recommend you to anyone who needs movers!

16 luglio 2022
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Risposta di Bellhop Moving - Kansas City, MO

Rebecca, thank you so much for the wonderful review!

Valutata 1 stelle su 5

Don't forget a DOLLY!!

Coming to do MOVING service without bringing A DOLLY is enough to say it all.
They just stacked my stuff in the truck without any planning or consideration about the type of boxes and what is fragile.
The WORST moving service I have ever contracted.

I will NEVER recommend bellhop.

23 giugno 2022
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Risposta di Bellhop Moving - Kansas City, MO

Thank you for sharing the details of your experience with Bellhop. We apologize for the lack of equipment and care provided when the team loaded your items.

We've shared this feedback with our Market Manager to ensure the team's quality improves in the future.

If the load resulted in damages, please contact our Support Team to file a claim at support@bellhop.com. Thank you.

Valutata 4 stelle su 5

Rescheduled from Thursday to Sunday

First time they have rescheduled on me. I understand things come up and I have used bellhops in the past with mostly no issues. However, If I didn’t have the time to be delayed, I’d have been far more stressed by the already stressful situation that is moving.

23 giugno 2022
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Risposta di Bellhop Moving - Kansas City, MO

Beth, we appreciate you taking the time to leave a review!

Valutata 5 stelle su 5

Great team of professionals

Great team of professionals. My move was completed in a timely and efficient manner

23 aprile 2022
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Risposta di Bellhop Moving - Kansas City, MO

Gerald, we appreciate you taking the time to leave a review!

Valutata 5 stelle su 5

Davion

Davion, Marcus, and Rowan did a great job. Safely moved all of our belongings. All were professional.

4 aprile 2022
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Risposta di Bellhop Moving - Kansas City, MO

Joe, thank you for sharing your experience with us! We’re proud to have moving pros like Davion, Marcus, and Rowan on our team. We wish you the best as you continue to settle into your new home!

Valutata 5 stelle su 5

Prompt

Prompt, effective, polite.

31 marzo 2022
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Risposta di Bellhop Moving - Kansas City, MO

Thank you for the review KE!

Valutata 5 stelle su 5

I will never make my friends help move…

I will never make my friends help move again! Bellhop was so easy to schedule, our movers were friendly and fast. They arrived on time and finished early. Very satisfied.

27 dicembre 2021
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Risposta di Bellhop Moving - Kansas City, MO

Val thank you so much for the review!

Valutata 1 stelle su 5

If I could give 0 stars I would

If I could give 0 stars I would. Movers themselves were good, company lies about truck availability and puts the work on the customer to find solutions.

8 novembre 2021
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Risposta di Bellhop Moving - Kansas City, MO

Catherine, thank you for sharing this feedback. We apologize for the unforeseen truck issue that prevented us from fulfilling our promise to provide a stress-free move.

We are very sorry that we put you in the position to rent and operate a moving truck for your reservation to be completed. We appreciate your willingness to communicate with our Quality Team to ensure that your bill was adjusted for accuracy and fairness.

Please reach out if you have outstanding concerns that we can address, 888-836-3939. Thank you.

Valutata 5 stelle su 5

I have used Bell hops 3 times and each…

I have used Bell hops 3 times and each move went great! I recommended Bell hops to my daughter and she is using them too for the 1st time this weekend. I am sure it will go well for her too!

27 settembre 2021
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Risposta di Bellhop Moving - Kansas City, MO

Venita, we appreciate you taking the time to leave a review!

Valutata 5 stelle su 5

The movers showed up on time and…

The movers showed up on time and promptly began work. They careful, professional and did a great job.

20 maggio 2021
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Risposta di Bellhop Moving - Kansas City, MO

Janice, thank you for sharing your experience with us! We're so glad we got the chance to help out on your move.

Valutata 5 stelle su 5

Bell HOPS Top Shelf!!

Promo, excellent help. Went beyond what was expected! Thank you!!

12 maggio 2021
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Risposta di Bellhop Moving - Kansas City, MO

Stuart, thank you for taking the time to share your awesome moving experience with us!

Valutata 5 stelle su 5

Amazing UHaul packing job!!!

The team was amazing and I didn’t realize HOW amazing they were until I drove three states away and moved into my house! They were SO strategic and thoughtful about how they packed the UHaul, that NOTHING shifted AT ALL! :-D It was all packed in nice and tight to where they used the size/weight of furniture or other bed frames to wedge things in so nothing bounced around or got ruined! It was sooooo perfect! Awesome job and was extremely happy! I could’ve never done that! Lol

22 aprile 2021
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Risposta di Bellhop Moving - Kansas City, MO

James, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

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