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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Terrible online customer service. Their online shopping customer care are completely unreachable by phone, or WhatsApp, or email. Which is very unsettling, after placing an order for thousands of di... Leggi di più

Valutata 1 stelle su 5

My order number 000614784, they just scammed my 840 AED. Not received any gift card or refund, my money go where they just don’t respond to email or anywhere in chat. I purchased 2 gift cards of 100$... Leggi di più

Valutata 1 stelle su 5

This page is definitely a scam. I never received the Binance activation code in my email. Only the billing where the amount and payment method actually appear, but nothing about the activation code. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fredrick the guy who works there is a very kind person i was buying a steam gift card for 120qr but i only had 115 so he gave me a discount and i am very happy thank you so much.

Dettagli dell'azienda

  1. Negozio di videogiochi
  2. Negozio di giocattoli per l'infanzia
  3. Negozio di giochi da tavolo
  4. Negozio di giocattoli

Scritti dall'azienda

Leading Gaming Retailer in the Middle-East with 38 outlets.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

42 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible online customer service

Terrible online customer service. Their online shopping customer care are completely unreachable by phone, or WhatsApp, or email. Which is very unsettling, after placing an order for thousands of dirhams.
I ordered the Nintendo switch 2, the only reason I opted for geekay over Amazon.ae this time is because it wasn’t available on Amazon. Now I’m regretting my decision.

7 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Your company is the worst I've ever…

Your company is the worst I've ever used. You debited me since last week for a digital product and I still haven't gotten it till now. Your customer support is trash and very incompetent as well. I'd advise everyone to stay away from you

30 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Gift Card codigo no enviado

Ya son dos semanas que no me dan el código de una Gift Card que compre, sus correos de contacto no responden.
Mi numero de pedido es 000540182, espero que me puedan solucionar el problema.

8 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Gift Card Not Received After Many Days – Extremely Disappointed

I purchased a gift card from Geekay 18 days ago, and I still haven't received anything. No gift card, no update, no customer support response. For a digital item, this delay is completely unacceptable.

This experience has been frustrating and disappointing. If you're thinking about buying from Geekay, I strongly recommend avoiding this company until they can provide reliable service and proper customer support.

I regret spending my money here and hope others don’t go through the same hassle.

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

GEEKAY ARE SCAMMERS NEVER BUY

Geekay is a scam. I bought a PSN code and never received it. They promised a refund in 7 business days—it’s been over 8 and I’ve heard nothing. They’re ignoring all my emails. Avoid this company at all costs—they take your money and disappear. Never buy from Geekay.

4 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

#000472126 BE CAREFUL THIS IS A FRAUDULENT PAGE I GOT SCAMMED!

Order #000472126 DO NOT BUY ON THIS PAGE! On 1/9/25 I bought a $30 usdt Binance gift card and on 1/17/25 they asked me to verify my identity by uploading a photo of my cell phone ID and a photo of my debit card with which I made the purchase, I did it and they still didn't give me my debit card and they told me in an email that they would refund my money in 10-20 business days. It's been much longer than that time limit and so far they haven't refunded me, I have contacted their two emails many times and what they always told me is that they were working on the refund and that they would contact me soon, however they never did. I've already filed a complaint with VISA to request a refund.
I just want my money back, as they said they would.

7 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Failure online purchasing, with unresonable respond

I recently purchased a Bainanse Gift Card from their official website. However, due to a technical issue, the payment was processed, but I did not receive the card.

After multiple emails, their support team responded but kept asking for a credit card photo—an unreasonable and unsafe request! How is this a valid way to verify a customer? Shouldn't the email linked to the payment be enough? Or at the very least, shouldn't they offer a more logical verification method?

Do they not even know what happened? Are they unaware that the payment was completed but the code was never received?

I urge everyone to be cautious, as this company seems unreliable.

6 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

#000474823 THEY ARE SCAMMERS

#000474823 THEY ARE SCAMMERS, DO NOT BUY HERE!!! On 1/16/25 I bought a 20 usdt binance card and on 1/23/25 they told me that my payment was considered insecure and that they would refund my money. They have not refunded me and they do not respond to me in their email for support, they just ignore me. Two days ago they wrote to me from another of their emails saying that they would refund me, I asked them when and they no longer responded to me in that other email as well.

16 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Geekay is a total SCAM – Avoid at all costs!

I've been waiting for my gift cards from order #472531 since December, and Geekay has never delivered them. The order included a $25 USDT gift card and a $5 USDT gift card, but I never received them. I've tried to contact them in every possible way—emails, messages—but they never respond. When they do, they just say, "in a few days," but they never give an exact date or actually send the gift cards. Most of the time, they simply choose to ignore me.

I'm completely exhausted from sending emails because they just don’t reply. Geekay is not only a company with terrible customer service but clearly a scam. I strongly recommend that no one ever use this website. Don’t waste your money or your time—once they get your payment, they forget about you.

Geekay is 100% a SCAM.

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Es una pesima empresa no se confien…

Es una pesima empresa no se confien llevo dos meses esperando mi pedido de Gif card Binance escribi al correo que hay en la pagina y no les importa responder

1 settembre 2024
Non scritta su invito
Logo di Geekay

Risposta di Geekay

Hola Javier Luizaga, gracias por calificarnos. Nuestras disculpas si tu experiencia no estuvo a la altura de tus expectativas. No dudes en contactarnos en support@geekay.com con cualquier comentario, inquietud o sugerencia que quieras compartir. Esperamos saber de ti pronto.

Valutata 1 stelle su 5

They don't give you a refund nor your digital product

It's a highly suspicious website, don't trust them. I bought some Binance Gift Cards. After the payment, they asked me to verify my identity. I did it successfully. 24 hours later, they sent a message saying my codes were generated. When I went to my "My Digital Downloads" my latest purchases disappeared. I only see the one I made in September.

Now, they say their payment processor couldn't confirm the payment and a refund is on their way. So far, they have stopped replying to my emails. I even tried calling to their phone, but they never answered. I'm going to talk to my bank to force a refund. They're fishy.

5 ottobre 2024
Non scritta su invito
Logo di Geekay

Risposta di Geekay

Hi Luis, thanks for rating us. Our apology if your experience didn’t match your expectations. Please feel free reach out to support@geekay.com with any comments, concerns, or suggestions you wish to share. Hope to hear from you anytime soon.

Valutata 1 stelle su 5

This page is definitely a scam

This page is definitely a scam. I never received the Binance activation code in my email. Only the billing where the amount and payment method actually appear, but nothing about the activation code. Their support email never responds. I'm starting to think that everything is set up to pass itself off as a reliable site. In order to then steal from you.

24 settembre 2024
Non scritta su invito
Logo di Geekay

Risposta di Geekay

We would like the opportunity to investigate your feedback further. Please could you contact us at support@geekay.com or call our team at 0097143361706 We’ll work with you to resolve any issues as quickly as possible.

Valutata 1 stelle su 5

My order number is order no 000405635

My order number is order no. 000405635. So after i made a purchase they ask me to complete verification process which is totally ok for me the only process that i can not complete was a scan of my virtual card , but is because my one is physical. But the problem is that they ignore my already for 1 week and no answer. MY ORDER IS 700 POUNDS VALUE AND THEY NOT ANSWER FOR 1 WEEK ALREADY SO PROBABLY THEY SCAM ME IM NOT SURE. I will waiter a bit but if no answer i will contact my bank accaunt and police so i refund my money

31 luglio 2024
Non scritta su invito
Logo di Geekay

Risposta di Geekay

Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 0097143361706 to speak with a customer service executive about your recent experience. Thank you.

Valutata 1 stelle su 5

never to buy digital item

cant access my digital order i did last 27 march, i contacted support many times and they ignored the issue and told me the code available in orders page, every time i tried to access i received massage of A timeout occurred Error code 524

27 marzo 2024
Non scritta su invito
Logo di Geekay

Risposta di Geekay

Hello, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to support@geekay.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

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