Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from Garden oasis and very informative with updates. Delivery was very swift too. Not opened my product yet but if when opened on Monday for fitting I’d be very shocked if there... Leggi di più

Valutata 5 stelle su 5

Purchased two garden gates, the website gave height and gap width which made selection easy and they fitted perfectly. Fast delivery and very good quality at a good price. Emailed a query and response... Leggi di più

Valutata 1 stelle su 5

I ordered agate from this company. I t arrived quickly but was too narrow. I misunderstood the measuring instructions. I phoned to see if the next size would fit, but no.I had to return the gate and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great experience, a helpful, knowledgeable chap at Shenstone explained and took the time to give us all the help we needed in choosing our side gate. No sales pressure, just a friendly advice and gu... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Informazioni fornite da varie fonti esterne

Online Garden Centre with Free UK Delivery on Gates & Railings, Raised Ponds, Sheds, Paving Slabs, Fence Panels, Arbours, Lawnmowers and more.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

562 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(562)

42 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fabulous Price

Really impressed with the price, approaching 50% less than on other websites for the identical product. The boot rack was nice and weighty and is being out to very good use! Delivery was as promised so absolutely nothing to complain about.

21 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent value

Purchased a bird feeder stand. Excellent product arrived in good time, in great condition and well priced. Wouldn’t hesitate to use again 😊

21 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service

First purchase of two items (birdhouse and matching birdfeeder) as a gift. Prompt delivery - during a busy time for parcel deliveries. Beautifully painted items. When notified about an issue with the birdhouse fixings - Garden Oasis immediately offered a no-quibble replacement, arranging for a rapid courier delivery at no extra cost to ensure the new item arrived in time to still be given as a gift. The recipient was delighted with both items.
Outstanding customer service, even more appreciated in these challenging times, and would highly recommend.

1 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Lifetime different sized Shelves - went out of their way to source!

I looked high and low and the only company in the UK who managed to get my Lifetime shed Shelves for my Lifetime Shed.

Although there was a £40 surplus to pay which I didnt mind paying (either that or me fly to America to source and bringing it back), there was no company selling the different size shelf individually in the UK.

Very great service and managed to get the impossible in a few months of ordering these rare items.

Very genuwine and honest company and updates you once arrived and dispatched via their own company vans. Received before Xmas and I am very happy.

Mr Bui

16 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

A well constructed gate

A fantastic gate; really well made and far superior to another gate I had just bought online from a well known DIY and garden retailer; this gate was poorly made and nearly fell apart when it arrived!!. The Garden Oasis gate cost £20.00 more, but was more than than worth the extra cost as it was a heavier and a far better made gate. I very much recommend Garden Oasis 👌.

15 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Thank you to all at oasis

Thank you to all at oasis. The whole expierence from order to delivery was excellent, all delivered on time in these difficult covid times, and the propduct is of high standard and repersents value for money.I would recommend this firm and will use them in the future.
satified customer Bishopsteignton Devon.

7 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Very high-quality gate for the price, quick delivery too.

I ordered a metal gate and gate-post. Both were at my house within a fortnight, well-packaged to ensure they arrived undamaged. The gate and post are really high-quality items. the workman I asked to fit the gate couldn't believe how good the gate was and how easy it was to align, given the price, and said he would be recommending Garden Oasis to other customers, in future.

2 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great looking gate!

Great website, easy to use and order correct measurements to fit, plus door furniture etc/bolts/handles/locks... takes 4-6 weeks to arrive, which was advised and expected, contacted me when it was ready and delivered smoothly with no hassle.

Over the moon with the gate, looks great, cut above other gates, looks classy, (you get what you pay for) hoping it'll last a long time. :-)

23 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

We purchased a Sierra Patio Cover 3m x…

We purchased a Sierra Patio Cover 3m x 3.05m from Garden Oasis and we are so pleased with the item and their customer service. It arrived on time, which is an achievement in this current climate.

We did have a damaged roof panel, which looks like it was damaged in transit. Once I contacted their customer service they got straight onto it - Mark Jones was brilliant. They got it sorted with a replacement and sent out within four day and they kept me updated thought the process.

13 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

An excellent experience from placing my…

An excellent experience from placing my order to timely delivery.
Garden Oasis were professional, understanding, knowledgable and friendly.
When my order had to be there by a certain date due to other building work ongoing, they were empathetic and did all they could to deliver my product on time.
Excellent, basic and simple customer service!

5 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

I wish I could write a positive review...

I wish I could write a positive review, but this company have twice lied to me about when my order would arrive. (They happily took my money 3 months ago but still no delivery). I acknowledge the large number of positive reviews and I suspect I have been unlucky, but I cannot excuse the fact they have given me two delivery dates (one in Sep, one in Oct) and without apology I'm still waiting.

3 novembre 2020
Non scritta su invito
Logo di Garden Oasis

Risposta di Garden Oasis

I am sorry to hear there has been a problem with the delivery of your order. The Garden Storage Box is delivered direct from Forest, who due to a admin error on their system, appear to have delivered your order to another customer on the 26th of October. One of our support team have been in touch with Forest and I understand delivery has been scheduled for the 9th of November. Please accept our apologies for the wayward delivery and do not hesitate to contact our support team at sales@gardenoasis.co.uk should you require any further assistance.

Valutata 5 stelle su 5

Easy 5 Star review

Easy 5 Star review , ordered 2 garden Obelisks to replace cheapo ones purchased on ebay a year ago , These are Excellent Quality at a Reasonable price ,Faultless service in every way would def use again

28 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

High Integrity

When I placed an order for a gate and changed my mind the company was very helpful and offered me a full refund. They dealt with the issue efficiently. Clearly a business of high integrity.

19 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great product and great service

It was easy to order from a clear and well presented website. The product arrived on time and was exactly as depicted. It was easy to fit as well (DIY not being one of my better points!) All in all, VERY impressed with Garden Oasis and will not hesitate to order from them again

24 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Really good service

The garden gate arrived within a few days of ordering and was much cheaper than from other companies. A really good service in pandemic times. Would definitely use agin.

24 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Everything was as I ordered

Everything was as I ordered. It took a little time to arrive but being a bulky item you would expect that.
It was fairly easy to assemble and fit.
I have no complaints and have been pretty happy with the product so far.

23 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service (although…

Excellent Customer Service (although slower during pandemic as expected)

OK so Covid had shut down the entire country at one point and the entire country decided to sort there gardens etc, including me, i knew and expected delays and slower communications which i was correct. Gates arrived eventually, superb looking. Realised there was a fault my end ordering and theres in delivery, spoke to lynn and her manager and although not instant replies, problem was sorted and new gates are on there way (yes im expecting a delay). Dealt with situation proffesionally and very pleased with Garden Oasis. Thanks.

10 settembre 2020
Non scritta su invito
Valutata 3 stelle su 5

Thank you

Thank you for your response. You state that I have had several responses but I am categorically telling you that I hadn't had a single one, however I have just had an email from Hadleigh attaching the responses... the reason I didn't get them is because Karen put a typo in the email address - I checked it wasn't my fault at point of order but I had used the correct one. An honest mistake, probably still didn't call for me being told I am bombarding with requests, just a customer wanting an update, that's all. Thank you for getting back to me and I look forward to receiving the item.

"Holly, I appreciate that it is frustrating to have to wait for a response but you have had several updates. You were emailed with an update on the 25th of August to advise of a 2 week delay and again on the 27th of August with another update to advise your gates were at the tanalisers. You will be updated again once they are ready for despatch. Bombarding us with requests for updates doesn't help."

1 settembre 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più