The staff were helpful and informative, but GAME has stopped accepting trade in's for old games (where your new game would be discounted) This is a disappointing change in GAME's policy.
L'azienda ha risposto
Sede
Cambia sedeGAME, Unit 12 St Georges Shopping Cnt, Friargate, PR1 2TU Preston, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My son wanted a game and he couldn’t find it so he asked the assistant to help him find it on the system but it had been disconnected so he went off looking for something else, he couldn’t see it but... Leggi di più
Really good customer service, the staff are knowledgeable and pleasant this is at the St George's shopping centre store in Preston Lancashire
The product had damaged cards and now have to liaise with manufacturers to resolve issue which will take 3-6 months I bought a really premium product that has failed to deliver and Game was unable to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su GAME - Preston
Scritti dall'azienda
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Informazioni di contatto
GAME, Unit 12 St Georges Shopping Cnt, Friargate, PR1 2TU, Preston, Regno Unito
4,1
Molto buono
15 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Trade In's have stopped!
The staff were helpful and informative, but GAME has stopped accepting trade in's for old games (where your new game would be discounted) This is a disappointing change in GAME's policy.
20 aprile 2024
Risposta di GAME - Preston
Hi Tom,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Knowledgeable staff
Knowledgeable staff. Helped me choose what I wanted. If an item I wanted was out of stock they told me if and when it would be back in stock
26 gennaio 2024
Excellent customer service excellent Xbox X…
Excellent customer service excellent console. Will get again soon..
5 gennaio 2024
Friendly staff always willing to help…
Friendly staff always willing to help and great selection of products
11 dicembre 2023
The product had damaged cards and now…
The product had damaged cards and now have to liaise with manufacturers to resolve issue which will take 3-6 months I bought a really premium product that has failed to deliver and Game was unable to do anything about it
14 dicembre 2023
Risposta di GAME - Preston
Hi Zak,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Knowledgeable and efficient staff very…
Knowledgeable and efficient staff very helpful in
17 novembre 2023
Very friendly and helpful staff.
29 settembre 2023
Really helpful and friendly staff who…
Really helpful and friendly staff who couldn’t have been more supportive and helpful
27 settembre 2023
Staff are always polite n helpful,
27 luglio 2023
Extremely helpful staff
30 giugno 2023
Really good customer service
Really good customer service, the staff are knowledgeable and pleasant this is at the St George's shopping centre store in Preston Lancashire
14 giugno 2023
Brilliant service and lovely to talk too.
My son wanted a game and he couldn’t find it so he asked the assistant to help him find it on the system but it had been disconnected so he went off looking for something else, he couldn’t see it but then the lady come over to help him she was so lovely and helpful, with my son having ADHD he found it difficult to ask the first time for help so I prompted him to ask. After she helped him he felt relaxed and at ease.
17 maggio 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.