Trying to sell used PS5 cameras in store as new but they are clearly used and have been resealed. This company should be investigated for a workforce of lying culture and awful customer service... Leggi di più
L'azienda ha risposto
GAME, 214-215, The Potteries, ST1 1ps Hanley, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Trying to sell used PS5 cameras in store as new but they are clearly used and have been resealed. This company should be investigated for a workforce of lying culture and awful customer service... Leggi di più
L'azienda ha risposto
Awful experience at THE POTTERIES STORE. My 9yo son purchased a pre owned PS4 slim yesterday. It had the wrong power lead as well as a 3amp fuse instead of a 5amp fuse. Got a suitable power lead only... Leggi di più
L'azienda ha risposto
The two young ladies in the Hanley branch bent over backwards to help with all my queries that your automated Internet system had absolutely no answers for. Thank god for the human touch.
Pre-ordered a playstation portal to pick up at the stoke game store in hanley just days before release and went into game store launch day and picked it up no issues what so ever....did the same with... Leggi di più
Scritti dall'azienda
GAME, 214-215, The Potteries, ST1 1ps, Hanley, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Trying to sell used PS5 cameras in store as new but they are clearly used and have been resealed.
This company should be investigated for a workforce of lying culture and awful customer service.
The higher ups clearly dont care and neither does the staff. If it wasnt for the toys you'd be all at the job centre
Thank god all your stores closing down, you finally got what you deserve

Risposta di GAME - Hanley
Great customer service when my order was damaged.
Game staff are always helpful, friendly and polite whenever I visit my local store they always spend time talking to me about my love of Star Wars and other collectibles and will keep me up to date of new releases.
Best games and best offers. And a friendly staff who knows the stuff
i like to shop at GAME they need our business to keep going , why would i buy game related products from a supermarket or even online ,
When I went into the Stoke-on-Trent store I was looking at the trade in games and I couldn't find the game I wanted. I asked the store lady and she was very helpful and polite she found the game I wanted. Fantastic service.
Smiled when I walked in, and I wasn't even buying anything. Helpful and very knowledgeable for what they offer.
Game had some really good bargains . so i was well impressed
Great service speedy and excellent value for money the complete package
Gentleman that served me was very helpful pleasant and gave a very good service 😀
Fabulous customer service + engaging conversation with Roger
Pre-ordered a playstation portal to pick up at the stoke game store in hanley just days before release and went into game store launch day and picked it up no issues what so ever....did the same with currys 2 weeks before hand and they didnt even bother to get in contact with me days before release and I had to get refund and contacted them twice in 2 weeks to get my refund back...week 3 , Monday morning and still no refund yet....none of this with game store....I'll be getting my pre orders with game store from now on. Thank you so much game🫡
The whole transaction was very smooth,from the website to the delivery everything was first class,wouldn’t hesitate to use in the future
I always get a friendly short chat and welcome from the staff when i visit my local Game.
Awful experience at THE POTTERIES STORE. My 9yo son purchased a pre owned PS4 slim yesterday. It had the wrong power lead as well as a 3amp fuse instead of a 5amp fuse. Got a suitable power lead only to discover the console still didn't work. We travelled 30 minutes today to return it to store they replaced the console and lead then basically our complaint was not their problem as it had not been tested instore and the fact we wasted half a day returning was not their problem either also the fact we had a very upset child yesterday was unfortunate. Terrible attitude and awful customer service they were really rude.

Risposta di GAME - Hanley
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.