Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Nice concept but even if you need it it took 3 hours for the charger to charge my phone halfway which should have been $24 but the receipt even said 3 hours but charged me $32. I have complained and o... Leggi di più

Valutata 2 stelle su 5

I've not come across Fuze before but I've now used it for the last few weeks and it's dreadful. It 'forgets' your audio setup and consistently picks the wrong mic or speakers; if you hibernate your... Leggi di più

Valutata 1 stelle su 5

Fuze continues to be brittle (crashes or hangs easily). Fuze appears to consume a lot of CPU, even when it is not in "foreground" use (e.g., for a call or a meeting). There are more feature and... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

A decent product. Clearly needs an overhaul on their desktop application. Licensing model is terrible (requires all users to have a feature, instead of pick/choose). They're forcing the "chat/colla... Leggi di più

Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni fornite da varie fonti esterne

At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.


Informazioni di contatto

  • 2 Copley Place, Floor 7 , 02116, Boston, Stati Uniti

  • www.fuze.com

2,0

Scarso

TrustScore 2 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very easy to use

Very easy to use for internal and external calls. Good connection when conducting meetings and allows you to share screens. Allows large group meetings with listen only mode.

25 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Fuze is GREAT!!

Fuze is used within our organization to communicate amongst employees. Working in customer support it's nice to get to communicate with other employees while at the same time helping customers because that means we get to be more productive and cut time needed to put customers on hold to call them, when now we can just chat through Fuze. It also allows us to reach out to others in our organization who are not in the same office, which has been super helpful! I really love Fuze. You can create different chat groups as needed. It's something that has really helped us improve as an organization.

25 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Convenient and Efficient

I started using Fuze last July 20, 2020. Since I am not really tech-savvy usually when I use or encounter new applications or software I would panic on what to and not do. But with Fuze, ever since I started using it, it has been hassle-free and smooth. I haven't even encountered any lags or app crashing, it is also available on the AppStore and GooglePlay, plus it is also super easy to download on your personal computers.

25 settembre 2020
Non scritta su invito
Valutata 3 stelle su 5

Fuze often quits and is unable to stay…

Fuze often quits and is unable to stay running for a full workday. The app itself is useful for remote work and allows for easy interface between users. Functionality could use improvement

25 settembre 2020
Non scritta su invito
Valutata 4 stelle su 5

Fuze gets the job done!

Fuze is a wonderful way to stay in touch with co-workers, especially now given the strange times we are living in due to COVID. There are some things that I wish were a little better, but overall gets the job done. Wish that when scheduling meetings, that there was a way to get a notification if it's been accepted by the people that you include. Sometimes when I receive calls the quality isn't always the best.

25 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Fuze is a great Product!

Fuze is a great Product!
It lets me seemlessly keep in contact with my team while working from Home and schedule meetings and calls with ease.

25 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Support issues can be difficult

Support issues can be difficult, not always straight forward. When those events occur its reassuring to have the account team step in to assist. Lisa Campopian, Peggy Pavidis and Liam Reitz are my go to people.

14 febbraio 2020
Non scritta su invito
Valutata 5 stelle su 5

Works well

Works well. Many ways to connect. Smartphone, web app or client. I come from a Cisco Call Manager environment. Just as powerful but much easier to manage.

17 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

We have been a Fuze client for 3 years…

We have been a Fuze client for 3 years and are very pleased. By transitioning to their hosted environment we have been able to focus on things important to our business. They provided an excellent implementation that was seemless and have provided excellent availability. I would recommend Fuze to anyone.

17 settembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Not reliable

Not reliable. Doesnt work on client site. At times cant share desktop and no reason why

22 luglio 2019
Non scritta su invito
Logo di Fuze

Risposta di Fuze

Thank you for taking the time to post your feedback. We're sorry to read that you've had a poor experience with the application. We do have a Help Center to help navigate the product and learn some tips. You can access it here https://help.fuze.com/hc/en-us.

Valutata 4 stelle su 5

FUZE it is a good tool

FUZE it is a good tool.

I believe, that FUZE should enable the sharing feature, when you are calling someone , without schedule a call. By doing this, it enables to prevent rework and join a separate call.

Hope this helps

Best regards

18 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

Fuze is horrible!!

Fuze is horrible! I'm really trying to like it. For whatever reason, when we screenshare, The "Share" icon is lit, and sometimes it's greyed out for whatever reason with the same user. When you decide to share, the other party does not readily see that the screen is being shared without hunting and clicking on the little icon. There is no notification to the other party that a screen is begin shared with them. I wish it worked more like "skype for business." I wish we can set a pop-up notification when a user is available, etc... I wish Fuze had pens to let me write on-top of the screen that is being shared, and NOT a separate whiteboard. I often use TeamViewer over Fuze because it's just better...

17 luglio 2019
Non scritta su invito
Logo di Fuze

Risposta di Fuze

Thank you for taking the time to post your feedback. We're sorry to read that you've had a poor experience with the application. Rest assured, your review will be shared with senior leadership so we can make improvements in the future. 

Valutata 2 stelle su 5

Fuze is heavy application and lack of…

Fuze is heavy application and lack of functionalities such as:
- volume control during call managed by application
- screen orientation and compatibility with webcam (horizontal flip is required and provided with Skype for eg).
- manage display between screen sharing and webcam : sometimes it is important to have a full screen of a destination webcam instead of the full screen of what we are sharing...
- reduce memory consumption : way to high for such a streaming application
- fix all not working functionalities ! Such as some options which are not correctly saved in the Fuze windows app...

11 luglio 2019
Non scritta su invito
Logo di Fuze

Risposta di Fuze

Thank you for taking the time to post your feedback. We're sorry to read that you've had a poor experience with some of the functionalities. Rest assured, your review will be shared with senior leadership so we can make improvements in the future

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