Futons 247 Recensioni 

369
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Leggi di più

Valutata 5 stelle su 5

I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di letti
  3. Negozio di futon
  4. Negozio di mobili in pino
  5. Negozio di divani

Informazioni su Futons 247

Scritti dall'azienda



About Futons 247

Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.

We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.

Our Mission

Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!

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Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

369 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(369)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great quality at a good price

Useful initial discussion about size and usage, then delivered pretty quickly once ordered.
Futon looks and feels well made, obviously it's early days but it's comfortable to sit on and feels firm enough for a good nights sleep!

17 febbraio 2024
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Risposta di Futons 247

Hi Andy,

Thank you for 5 stars! We're thrilled you're loving your futon so far.

All the best,

Ellie

Valutata 5 stelle su 5

Can't fault it. Would use again.

Excellent range of options on their website. Really good communication. Delivered on time. Quality seems excellent. The futon is exactly what we'd been looking for.

17 febbraio 2024
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Risposta di Futons 247

Hi Sarah,

Thank you for leaving such a lovely review - we really appreciate you taking the time to do.

All the best,

Ellie

Valutata 5 stelle su 5

Shopping experience

Shopping experience, product knowledge, & delivery were all fab!

26 dicembre 2023
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Risposta di Futons 247

Hi Denise
Thanks for your kind review and for choosing the Futon Shop for your purchase.
Peter @ The Futon Shop

Valutata 5 stelle su 5

Excellent communication

Excellent communication, great product, good price. Ordering process was smooth, delivery in good time and definitely the most comfortable futon mattress I’ve ever slept on!

19 gennaio 2024
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Risposta di Futons 247

Hi Janis.
Thanks for your lovely feedback, pleased to hear your purchase all went smoothly.
Peter @ The Futon Shop

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service, from the first call of enquiry, to delivery. A small family business that pull out all the stops so that you have a great product and a great buying experience.

10 gennaio 2024
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Risposta di Futons 247

Really appreciate your review ND, pleased that your new futon mattress found is lovely new home. Peter @ The Futon Shop

Valutata 5 stelle su 5

Great Service 5 ⭐️

Peter was very helpful and helped me with an exchange over the Xmas period, highly recommend.

5 gennaio 2024
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Risposta di Futons 247

Thanks very much for your review, we'll always try and help, even over Christmas!

Valutata 5 stelle su 5

Best customer service experience I've ever had and excellent quality product.

Best customer service experience I've ever had! Excellent quality futon bed roll. 5 stars all round! I had last minute Christmas guests and needed to organise last minute sleeing arrangements. After reading the reviews for futon247, I decided to call to ensure the futons would be delivered in time for Christmas and Peter was SO helpful and kind and reassuring. As promised, my 2x monk futon bed roll arrived the next day, delivered by Peter himself! I was completely blown away! THANKS so very much Peter for being an absolute legend - you ROCK! You singlehandedly saved Christmas for my family and I. My guests slept so well and gave the futons 5 stars for comfort🌟 🌟 🌟 🌟 🌟

20 dicembre 2023
Non scritta su invito
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Risposta di Futons 247

Hi AmySparkle!
Thank you for such a glowing review, I know we got these Monk bed rolls to you literally last minute so I'm so pleased to read that they did the job well for your Christmas guests, thanks for choosing us at Futons 247 and best wishes for 2024.
Peter @ The Futon Shop

Valutata 5 stelle su 5

Satisfied customers

We are delighted with our new futon. It looks great and our guests are sleeping comfortably. We were able to discuss delivery personally with Peter, who was very helpful and made sure it arrived on time for Christmas.

27 dicembre 2023
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Risposta di Futons 247

Hi Linda,

We're thrilled you're loving your purchase, and thank you for taking the time to leave such a kind review.

All the best,

Ellie

Valutata 5 stelle su 5

The company went above and beyond

The company went above and beyond to change delivery and get the delux monks bedroll to my son on a suitable day, even phoning while on holiday to sort out my mess.

30 ottobre 2023
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Risposta di Futons 247

Wow! What a lovely review - thank you so much

Valutata 5 stelle su 5

Good communication

Good communication, rang to schedule a delivery date, rang again on the day shortly before to confirm delivery details.

15 dicembre 2023
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Risposta di Futons 247

Hi Joe - thank you for 5 stars!

Valutata 4 stelle su 5

Helpful customer service …

Very helpful information from the lead representative at the other end of the phone. I had to ring up twice with a query and both times got straight through.

8 dicembre 2023
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Risposta di Futons 247

Hi Barbara,

Thank you for taking the time to leave a review.

All the best,

Ellie

Valutata 5 stelle su 5

EXCELLENT SERVICE

Peter provided excellent service! He went above and beyond to purchase an item for me and kept me updated on the order's progress on a weekly basis. When the item finally arrived with issues, Peter took it upon himself to fix the problem. I would give Peter's service a perfect 10 out of 10! Would 100% purchase from them again in the future.

8 dicembre 2023
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Risposta di Futons 247

Hi K.L,

WOW! what an amazing review - thank you so much! I will make sure your kind words are passed onto Peter and hopefully we'll see you again soon.

All the best,

Ellie

Valutata 5 stelle su 5

Excellent company to deal with

Excellent company to deal with. Good, friendly communications with regular updates from Peter, over a very small delay in delivery. The futon is comfortable and seems very well made. I'm so glad I found them online when searching for a futon using natural materials.

8 dicembre 2023
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Risposta di Futons 247

Hi Susan - Thank you for 5 stars!

Valutata 5 stelle su 5

Best company for beds!

Bought 3 beds over 3 years from this company, excellent customer service, friendly, reliable and the beds are great. I wouldn’t go anywhere else for a bed!

25 novembre 2023
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Risposta di Futons 247

Hi Sachi,

Wow! Thank you for being such a loyal customer, we really appreciate it.

Best, Ellie

Valutata 5 stelle su 5

Excellent Service

I had a fantastic customer service experience with Peter! I searched for an item I couldn't find directly from the brand. After a few hours of searching, I stumbled upon an e-commerce (Futons 247) store that sold the item and gave them a call. Peter picked up the phone and was incredibly informative and helpful. The purchasing experience was even better because Peter followed up with emails and phone calls. After a few weeks, the item arrived at the store, and Peter kept me in the loop about any issues. He went above and beyond to ensure I was happy with the item, taking care of everything himself. I couldn't have asked for a better experience!

20 novembre 2023
Non scritta su invito
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Risposta di Futons 247

Thank you so much for leaving such a detailed review, we really appreciate you taking the time. I'll be sure to pass your kind words on to Peter.

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