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3,9

Molto buono

TrustScore 4 su 5

13 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,9

Tutte le recensioni

(13)

2 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Mark visited us for the second time to…

Mark visited us for the second time to assess manufacturers faults on our less than 2 year old Sofas.
Springs were clunking and this could be felt when sitting down.
He acknowledged the faulty Springs but didn't really make anything of it, he said it has been caused through us laying on it and slouching.
We pointed out that we do not do either of those things and we look after our furniture very carefully.
In the end he told us that this was quite normal and he did nothing about it.
He submitted a very vague report to the furniture company.
Because of his fictional report, the company won't entertain us any further.

10 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Leather sofa renovation

Mark came today to repad our 20 year old leather three seater sofa. Did a great job and also improved the seat on two seater sofa. Then renovated both sofas and chair so all colours matched. Mark is very friendly and professional. Would thoroughly recommend.

3 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mark the magician!!

Mark the magician!!
The 40 year old blue leather seats in my classic car were showing their age. Mark at Furniture Care, Huddersfield (don’t confuse with similar named outfits) was recommended as the man to restore them. But I never expected the quality of finish he achieved. A perfect colour match and factory fresh condition. Thank you Mark for bringing your skills to bear on my pride and joy.

21 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great personal service and quality work. Highly recommended.

Mark visited our home a few months ago to provide an independent and professional assessment on a new leather sofa from Tetrad that was not up to standard. He was brilliant. He to stuck to his guns regarding the poor finish and we got a new replacement sofa. On this basis we had Mark back yesterday to seal our new sofa, repair a table top and clean / repair a car seat. Again, he provided great personal service and quality work. I would not hesitate to recommend his services.

19 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I needed my leather furniture restored

I needed my leather furniture restored. I came across Mark who fixed 3 holes by changing each panel and matched the leather. He also fixed some faded leather work. He then fixed 2 broken springs. Mark also replaced all 4 cushions and fixed the stitching on one cushion which had come apart. His customer service is excellent and he is a very polite man. Can’t thank you enough Mark for your first class job. If I could give you 10 stars I would.

1 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I have not heard from the company since…

I have not heard from the company since a representative visited my kitchen and took photos in November 2022.

I heard nothing from them and waited till well into January when I emailed them for a response. Todate I have not received one.

What is the point of a guarantee from Odina, if it means nothing.

However, the Homebase representative was wonderful and helped me with my claim, but the above company needs to look at their business ethics and customer service dealings.

31 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Suites brought back to life…

Brilliant Job done repaired sunken cushion on one leather suite and brought another suite back to its colour after losing its colour and being very patchy did a really good job on both suites would highly recommend Mark.

28 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Shocking workmanship

Shocking workmanship, job done to a poor state,. would not recommend. After a shoddy "repair" He informed me that he would return in about two weeks or i would have to wait weeks, Really? After being paid. Ridiculous. The quality of how he left my chair was shabby and franky disgraceful. I had used Mark before and that job was not so well done, but thought, foolishly i would give him another chance. Sorry i did. I had another "Professional" Upholsterer come to see the job, and he could not believe the mess he had caused. Not an oppinion i could see myself the state of this Marks poor workmanship. I wish i could publish the pictures i have of the piece of roughly ripped piece of foam he stuffed into the kickboard of my chair, no care in shaping it or even using a knife to cut it. Sincerely and seriously i would not recommend Mark under any circumstances. Finally his knownledge of how to deal with a customer is non existent.
Please Avoid.

13 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Our New Suite that's 17 years old.

Our New Suite that's 17 years old.
This review is long overdue, sorry for the delay Mark. I contacted Mark early last year in the hope he could resolve the wear and damage from 17 years use on my Pendragon Leather Suite as everyone else I had contacted couldn't do it.
Mark was the only one who said he could, I read his reviews so put my trust in him with a certain amout of concern being the only one who said he could do it. The seats were in a bad way to say the least. Well after a reasonable wait and a period where they went for repair Mark arrived as planned to fit our replacement cushions. He did a full clean and rectification work on the rest of the suite.
How true to his word was he. We now have what looks like a brand new suite, we never dreamt that he would produce the quality, the finish, everything about it has just blown us both away.
Honestly if you have some work for Mark, yes you'll wait a while, but it will be worth it. I cannot recommend this man enough his work is brilliant and a really nice bloke aswell.
Will definately use again if the need arises.
Thanks Mark

5 gennaio 2021
Non scritta su invito

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