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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfi... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied. They weren't great commu... Leggi di più

Valutata 3 stelle su 5

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delive... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di arredamenti per salotti
  4. Negozio di divani
  5. Negozio di mobili per camere da letto

Informazioni fornite da varie fonti esterne

Furnisho offer high quality furniture, at the most competitive prices you'll find online. If you're looking for beds, sofas or designer chairs, look no further.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

487 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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3,0

Tutte le recensioni

(487)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

customer friendly

To start with there was some confusion about stock, once that was sorted they could not have been more helpful. Excellent product, well pleased, came when they said it would. Recommended.

1 novembre 2013
Non scritta su invito
Valutata 5 stelle su 5

Outstanding

I ordered 6 chairs on the Friday was given a delivery day as following Tuesday said there wouldn't be anyone there until Wednesday no problem they were delivered on Wednesday as requested. Chairs were first class, decided to order two more they came within two days of them being ordered same quality and at the reduced price as the first six. Excellent service. Would highly recommend especially as we were scammed by another company who didn't exist.

30 ottobre 2013
Non scritta su invito
Valutata 1 stelle su 5

awful bed not fit for purpose

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfit for purpose because the so called wooden slats did not fit properly and as soon as you even tried to lay on the bed with the matress half of the slats collapsed so you cant even lay on the 'bed'. shoddy item, unuseable. Am trying to get money back as this item is unfit for use as a bed.

Jane

22 ottobre 2013
Non scritta su invito
Logo di Furnisho

Risposta di Furnisho

Hi Jane,

Thank you for your feedback. I am sorry to hear this. I can assure you this is an isolated case, we will contact you today to discuss a solution most suitable for you. We aim to achieve 100% customer satisfaction.

Kind Regards
Andy

Valutata 1 stelle su 5

Appalling service

Waited four months for delivery and received a damaged sofa bed which they will not collect or refund my money. 175 pounds wasted .

19 ottobre 2013
Non scritta su invito
Logo di Furnisho

Risposta di Furnisho

Hi Beryl,

Thank you for your feedback. I am sorry to hear this. Your feedback has been escalated to a manager. You can expect a call later today to discuss a solution most suitable for you.

Kind Regards
Andy

Valutata 1 stelle su 5

Poor customer service.

I have not received my order yet. so I am unable to comment .I was not informed item was not in stock before I ordered,.If I had known beforehand I might have looked elsewhere to purchase the item.

15 ottobre 2013
Non scritta su invito
Valutata 2 stelle su 5

Good Service, Product not as good

Great service, item delivered next day as promised,
item not as good, very poor instructions, tells you to use 1 screw but already used them so have to use other ones. not great to follow. couple of marks also on the bed.

11 ottobre 2013
Non scritta su invito
Logo di Furnisho

Risposta di Furnisho

Hi Paul,

Thank you for your feedback. I am sorry to hear this. We always advise contacting us if you experience any difficulty in assembling your item, we appreciate with a larger item like a bed more assembly is required. We aim to achieve 100% customer satisfaction, if you require any further assistance please do not hesitate to contact me at sales@furnisho.co.uk

Kind Regards
Andy

Valutata 4 stelle su 5

Lovely recliner

The recliner I ordered is very good quality and easy to assemble. The only down fall was the delivery as I was sent a text saying it would arrive between 10.59 and 11.59 am . I had a neighbour waiting for this delivery but was disappointed to learn that even though a time slot was quoted he had to wait all day as it did not arrive till between 3.30 and 4.00 pm. Why give a time slot when it can't be up held.

10 ottobre 2013
Non scritta su invito
Valutata 3 stelle su 5

easy too use website, kept informed. shame about the delivery company.

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delivery driver was very unhelpful, even left the very heavy chair around the other side of the house and when my daughter asked him to bring it round he said he was too busy and left her to do it.

9 ottobre 2013
Non scritta su invito
Logo di Furnisho

Risposta di Furnisho

Hi Alison,

Thank you for your feedback. I am sorry to hear this. We aim to achieve 100% customer satisfaction. Rest assured your feedback will be forwarded onto our delivery partner to ensure this does not happen again. Should you require any further assistance, please do not hesitate to contact me.

Kind Regards
Andy

Valutata 2 stelle su 5

damaged cardboard box and lack one piece of screw

3 ottobre 2013
Non scritta su invito
Logo di Furnisho

Risposta di Furnisho

Hi Anne,

Thank you for your feedback. I am sorry to hear this. Considering the volume of parcels we ship out each day we appreciate a small number may be damaged during transit however we will always ensure any issues that arise are resolved swiftly. Please contact us with your order details at sales@furnisho.co.uk and we will resolve this matter for you swiftly.

Kind Regards
Andy

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