The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... Leggi di più
L'azienda ha risposto
Excellent service. Initial quote online was easy, needed to ring to discuss my insurance in more detail. Insurance was secured within 15 minutes.
This was a renewal. The cost had gone up considerably from last year, because of my age. When I got the paperwork for the policy, I noticed a small error. I rang them up; they made the change and o... Leggi di più
Laura was very helpful and would seek advice if she was not sure. The main thing I got out of it was that I could clearly hear and understand everything that she said. That is so unlike many other com... Leggi di più
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Scritti dall'azienda

Stansted House, PO9 6DX, Rowlands Castle, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service. Initial quote online was easy, needed to ring to discuss my insurance in more detail. Insurance was secured within 15 minutes.
The telephone was answered promptly, the lady I spoke to was very pleasant and the price of the insurance was very reasonable.
A good product which suits our travellers and great experienced staff to deal with who answer all of our questions. Good staff, great service and price.
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable. She guided me through the options and then took payment over the phone. Excellent experience all round. And I wasn't even required to download an App for once!!

Risposta di Free Spirit Travel Insurance
The website was easy to negotiate
Spoke to a caring human being who was clear and concise which made the process pleasurable fullsrks
A good human experience. So much nicer to deal with a warm human being. So a good experience in contrast to dealing with AI. I hope you continue to have a human contact & least for the few years that my wife & I have to bare our physical frailties
Straightforward and easy to deal with. Medical questions were grouped by category and generally easy to answer.
This was a renewal. The cost had gone up considerably from last year, because of my age. When I got the paperwork for the policy, I noticed a small error. I rang them up; they made the change and offered me a small refund. Very straightforward
Showed patient in explaining the details in a professional manner .
We have used FreeSpirit several years as they provide quality service and support, even when it came to making a claim due to missed follow on flight.
The representative was knowledgeable and explained about the policy I was considering and other options available to me. I was given ample time to consider my options. Thank you
Laura was very helpful and would seek advice if she was not sure. The main thing I got out of it was that I could clearly hear and understand everything that she said. That is so unlike many other companies - so diction is important and avoids any misunderstanding.
Accommodating of less common conditions like IIH and shunt allowing me to get travel insurance for a fair price. Have used for other family members too. Highly recommended.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.