I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Leggi di più
Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Leggi di più
L'azienda ha risposto
Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).
Informazioni di contatto
Regno Unito
- 01376 55 60 60
- www.freeola.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Freeola - Excellent service and price!
I've been with Freeola for quite a few years now, and they always provide an excellent service at a very reasonable price.
Been with Freeola so many years
Been with Freeola so many years and have had very few problems. Service has been very reliable, to the extent I have not had to contact the help line. THe cost is reasonable.
Try Freeola, they are great.
The new fibre line I have is definitely an improvement and with the removal of incoming calls no one wants to sell me a car warranty. Brilliant. The guys on the customer service line are excellent and have done loads or work for me to reduce spam emails. All in all, a great company
First Class Service 100% of the time.
First Class Service 100% of the time.
Never had a problem in over 20 years of service.
Tech support has always answered my questions quickly and more importantly, correctly.
Would never consider going anywhere else for web hosting and email service.
Excellent Tech Support and Service at a Fair Price
Been a customer of Freeola and GetDotted for more than 2 years. I rely on them for ALL my emails, my 2 websites and my 3 domains. Where most companies hand you to an AI bot or worse, these companies provide clear, comprehensive and fast answers that are logical and written by an intelligent and very helpful human. I sincerely hope that Freeola/GetDotted will be able to continue their extraordinary level of tech / sales / other support.
FREEOLA/GETDOTTED: THANK YOU. YOU ARE GREAT.
Great service
I've always had great service from Freeola and GetDotted and prices are very competitive.
I'm not an IT expert but most queries can be resolved easily via the website and when I've needed 'extra' help the staff are friendly, knowledgeable and helpful.
Very satisfied. term user and never had a problem!
Long term user and never had a problem!
Freeola provides great value services
Freeola provides great value services, all on reliable, high speed servers based at secure data centres in the UK. Their Support team, also based in the UK, are all very experienced technicians, totally dedicated to helping you.
First class service
Have used Freeola for many years and have always enjoyed first class service and support when needed.
Excellent service over many years
Excellent service over many years, customer support when needed also first class.
Domain and website hosting
Very good service and value with little or no down time for my website
Absolutely highly recommended
Ive had my domain hosting and email services by Freeola for what must now be oer 20 years, and been with them since the '90s when they were Special Reserve. They have been excellent and consequently i take them for granted. Absolutely highly recommended
I've been using Freeola regularly for…
I've been using Freeola regularly for about fifteen years. I've found it one of the cheapest providers out there and they are consistently reliable. There's always someone there to help with phone enquiries too, a great help to speak to someone human in these days of chatbots. They've had one or two surly people on their helpline over the years, but they've always helped and they have a huge amount of knowledge. I'm not a techie but I managed to build my own professional company website, which my clients always raved over. I've only had one or two brief outages in fifteen years. I recommend them highly, especially to people who want an easy way of building a website, or even buying domain names and email addresses. I've also recommended Freeola and GetDotted to several friends over the years. These days I have several businesses, and use Freeola for all of them.
I found it very easy to set up website…
I found it very easy to set up website and easy to maintain. I've always found the company easy to deal with if I have any questions or problems
Been with Freeola for nearly 25 years = Reliable
I have been with these for nearly 25 years and never had a service issue or needed to look elsewhere. My forwarding email always works and the dashboard works well on any of my devices. One niggle is, that after moving to the Channel Islands, they show little interest in deducting VAT or making it cheaper to access regular updates of my website, but I was with them before moving from the UK so I have worked around it. The fact that I have remained with them since moving is testament to my satisfaction with the company. Overall, 4.5 stars
Efficient and helpful
Managed my broadband and phone port efficiently and on time. Helpdesk really helpful before the order
Excellent and personal.
Quick and accurate response from a real person.
best out there
Been using them for years
Been using them for years, always keep me informed about any changes to service or price. Not restricted to using their router can use my own. Easy cheap website hosting and tools, control panel is easy to understand and use. Very helpful if I have any problems on connection line or hardware.
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