Freeola & GetDotted Recensioni 

374
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Leggi di più

Valutata 5 stelle su 5

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Leggi di più

Valutata 3 stelle su 5

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Internet provider
  2. Provider di servizi Internet
  3. Impresa di web hosting

Informazioni fornite da varie fonti esterne

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

374 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(374)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Years of trouble free service

I set up two web sites many years ago with Freeola and I am pleased to say the service has been first class. When I have needed help to change one site to a 'shop' technical support was fantastic. When I wanted to send e-mails from my web site address, once again the technical support was fantastic. I have absolutely no complaints at all in the years I have been with Freeola and I have no intention of changing from them. Highly recommended.

10 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. Have been with them several years now and highly recommend them. Always very helpful and patient with me (septuagenarian who needs help occasionally) thank you Freeola.

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Freeola pushes the right buttons!

Having recently moved home, I decided to stay with Freeola who had given me outstandingly reliable Internet connection for around 15 years along with a host of fully featured email accounts.
Unfortunately, an issue arose over billing but this was quickly resolved by Nic following a telephone call and subsequent email. The error was corrected and I even received an apology without asking for one something that seems rare these days, I was totally satisfied with the whole experience.
This is only the second time I had needed to contact support in all of the time I've been with them, largely due to their extensive on-line guides, ut it's good to know that there's a human being on the end of the phone if you need one.

11 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

I've been with Freeola for a long while.

I've been dealing with Freeola for a good number of years now and can honestly say there has never been reason for complaint. They take care of my needs and although I'm not the most competent with the service they offer me I've never had to call the helpline as everything (that I need) is easy to follow.

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Long-term happy Freeola customer.

I've been a very happy Freeola customer (broadband and domains) for over 23 years! These days especially, it's rare to trust and like a company when most are faceless and nearly impossible to contact when required. Keep it up...

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

First class

Freeola has hosted our personal domain for many years. Never had any problems. Easy to contact by phone for advice which is always prompt, professional and friendly. Reasonably priced.

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I have used Freeola for many years

I have used Freeola for many years, following a friend’s recommendation, and always found them to be very straightforward in what they do.

They host my 2 business websites and associated email servers. Navigation through their website / webmail and control panel is simple and it’s an easy task to make any changes to my website pages and email settings.

There have never been any problems over the years, but I feel confident that their support is there if needed.

I always recommend Freeola to my friends.

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Reliable Service

Been with Get dotted/Freeola for many many years. My husband was self employed when we started with them but is now retired, but we have stayed with them. Our email works away fine and, on the couple of occasions when I have had to ask a question, the very patient and understanding person at the other end was always able to help. Can’t ask for more.

17 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

A valuable service.

We have been customers of Freeola for absolutely years and the one thing we have always loved about the company, is that you can phone them and a person, not a machine or someone abroad, will answer the phone and talk to you. They don't blind you with technical questions, just plain, helpful suggestions and answers. They DO REMEMBER to phone you back if that is required. We have never considered moving away from them as they are a good ,friendly, reliable and helpful service. We also feel that they genuinely care about what they provide.

15 luglio 2024
Non scritta su invito

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