Shopping for engagement rings in bluewater with no joy until we walked into this branch. Katie was incredibly attentive and couldn't have been more helpful in finding our perfect ring. She wasn't... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Shopping for engagement rings in bluewater with no joy until we walked into this branch. Katie was incredibly attentive and couldn't have been more helpful in finding our perfect ring. She wasn't... Leggi di più
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Purchased a Fraser Hart 9ct Tri-Colour Crossover Plain Dress Ring for my wife for our 50th wedding anniversary. Three-golds crossover bands. Very pleased with it, but closer examination behind th... Leggi di più
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Venla and Sam the Manager have gone above and beyond to make sure we are taken care of in my first luxury watch purchase yesterday! I was disappointed that my seaster was having defects in the bezel a... Leggi di più
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We visited Fraser Hart in Peterborough. We were looking for a ring for a landmark birthday for my wife. Samuel in the store was fantastic, he really took the time to discuss what we were looking for a... Leggi di più
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Scritti dall'azienda
Fraser Hart is one of the UK’s leading jewellers with 25 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Our staff are expertly trained in fine jewellery, diamonds, bridal and luxury watches, and are ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and more to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Customers can chose to shop with us through any of our stores, or online at Fraserhart.co.uk
Our customer service team would be delighted to assist with any queries regarding our stores, products or orders. To contact us, please email sales.team@fraserhart.co.uk
Queen Street, G1 3ED, Glasgow, Regno Unito
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Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Fraser Hart Plymouth - Always a great welcome and service from the team with a genuine interest in what you are looking for and why you are looking. In our case it was for a particular celebration. Thank you once again.

Risposta di Fraser Hart
Myself and husband had a great experiance whilst shopping today. Alex and the team, where very helpful and friendly.

Risposta di Fraser Hart
At the Newbury store, Fiona and the rest of the team were superb. We were supported throughout finding a watch for our son's 18 birthday. Fiona helped him choose and was knowledgeable, supportive and generous with her expertise and time. She also arranged a little birthday surprise on the day we gifted the watch to him - balloons and a very warm welcome greeted us for the fitting. The watch now fits perfectly, he is thrilled - such good service and product knowledge. I've purchased one or two items from the store before and each time I've found the staff go above and beyond in terms of great service. They're a credit to the Fraser Hart group.

Risposta di Fraser Hart
Susan at Drake Circus was amazing - she was considerate, patient and just so compassionate during our interactions. We purchased a gift for my son as he’s turning 21 but he studies abroad. Despite the distance Susan effortlessly managed the payments, the fitting, answered his questions and ours and was just so warm in her approach. We are extremely grateful to have benefitted from her expertise. Wishing Susan and the team all the best,

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Our visit to Fraser Hart Plymouth was made even more enjoyable by the pleasant, professional service provided by the three ladies who greeted us, offered coffee and treated us extremely well and with no pressure during my watch purchase. We will be back. Thank you.

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I visited Fraser Hart in Leeds looking to replace my watch. I was met with a warm smile by Rod who discussed various brands and options. He was very knowledgable and talked me through each brand. He was not at all pushy. The manager was also very helpful. Would recommend this shop.

Risposta di Fraser Hart
Frazer Heart Newbury, what a fantastic place to shop. We have to say that Josh was so helpful and knowledgeable about we wanted. He was charming and very polite, we were treated like human beings, not just for the sale. The store as a whole made shopping a pleasure.

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We have previously chosen Fraser Hart for special purchases so you would be our first option.
Ethan was especially helpful and knowledgeable without being pushy which is what we prefer.

Risposta di Fraser Hart
I bought a gold bangle from the Glasgow store. Taylor was very helpful without putting any pressure on us and we were offered a drink. He showed us lots of different styles and with the help of a glass of prosecco, I chose one. When I got it home I found there was a problem with it but when I went back the next day Taylor was so helpful and it was exchanged with no problem at all. Would highly recommend. Lovely staff and great service.

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Fraser Heart Colchester,again Thank you so much for accommodating my request having to keep my most loved watch then have to changed it with no queer,Sandra have always been kind and accommodating and always helpful in many ways!!!Kudos to the team in Colchester Fraser Heart very friendly and kind 🙏!!!

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I called in Store to have some links taken out of a watch I had purchased which was too big. Wendy was very polite and efficient.

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I purchased a beautiful silver chain. The lady that helped me, was lovely and helpful. very patient thank you.Plymouth store.

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I was looking for a watch and popped into the shop in Leeds Trinity.
Great service,huge discount and I came out with something I really love. I've bought regularly from Fraser Hart and am happy to recommend them.

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Regular customer of the Newbury store. Very polite and very professional. Trying hard to offer personalized experience and succeeding. I was offered several good options and got exactly what I wanted!

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Olga at the Newbury store was amazing! I had a problem with a tag watch I ordered on line and she was so helpful finding the right solution for me from offering to order a replacement to showing me alternatives she had in store to chose from.
I’m so glad I went to this store and wouldn’t hesitate to recommend Olga if you’re looking for a new watch.

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Fantastic customer service. Purchased a watch which became faulty after a month. They arranged a courier to collect and delivered another watch within a week. Could not fault the service would definitely purchase from here again.

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I came into the Colchester branch on Saturday the 16th of May to buy my husband a watch for his birthday.
We were assisted by Sandra and once again received excellent service.
Sandra helped us last year when my husband bought a watch for me.
We will always return to Fraser Hart as they are a jewellers we can trust.
Sandra's knowledge and expertise is extensive and you never feel pressured into buying anything.
Thanks again for always providing excellent customer service.

Risposta di Fraser Hart
Fraser Hart Colchester. Had to return a watch for a battery under warranty, Sandra assisted us on the repair/replacement she is a lovely lady who is so helpful. After approx 3 weeks we had the watch back from Omega looking beautiful
Thank you and we would recommend your services.
Regards JH

Risposta di Fraser Hart
Thank you so much Daisy at Bluewater. She was amazing today when I purchased my new Gucci Earings. I had a Gucci Necklace on and she cleaned it for me. Had my Gucci Watch on and two bracelets I am a Gucci Lady.

Risposta di Fraser Hart
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