Fraser & Co Recensioni 

196
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had the pleasure of working with Leva Kenstaviciute. She is a very friendly, approachable, and professional person who responds quickly and is always willing to go the extra mile for her clients.... Leggi di più

Valutata 5 stelle su 5

Ms Fager Ali reported a problem with one of my apartments. Sent photos gave me a price . Was fully informed before contacting me . She is very good and professional extremely helpful . As a client I... Leggi di più

Valutata 5 stelle su 5

We had a really positive experience with Robert from Fraser while looking for a rental property. He was patient, and always happy to answer our questions, no matter how small. He made the whole proce... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Iarina and Robert have been great and guided me from day 1. Extremely professional and stayed in touch throughout with their quick responses. Highly recommend! From property management- Karen has b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Amministrazione immobiliare
  4. Azienda per la gestione delle proprietà immobiliari
  5. Consulente immobiliare
  6. Investimenti immobiliari
  7. Manutenzione immobiliare

Scritti dall'azienda

Looking for a top-notch London-based estate agency with a wealth of experience? Look no further than Fraser & Co. With over 28 years in the business, we have become experts in all aspects of the property market, including property sales and lettings, property management, new homes, and more. Our sales & lettings specialist teams have a wealth of experience and local expertise, making us the go-to choice for those looking to buy, sell, or rent property in London. At our estate agency, we specialize in helping buyers and renters find the perfect property in London. Whether you're looking for a spacious family home, a chic city apartment, or a stylish studio, we have something to suit your needs. We aim to make moving and investing in London property a seamless, five-star experience, with our award-winning team looking after your interests long after you've signed on the dotted line and unpacked the boxes. Find out where your next property could be. Find what moves you with Fraser & Co.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

196 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(196)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Zuzanna is amazing!

Zuzanna has always been helpful and she has given her full attention to any issues I had in the flat, she helped us throughout the tenancy and always made sure we are updated about everything going on. Couldn’t be happier with her and made our experience with Frazer really easy.

25 maggio 2022
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Risposta di Fraser & Co

Dear Olivia,

Thank you so much for giving our Paddington branch a 5-star review in particular Zuzanna. We are delighted to hear that Zuzanna provided great help during your tenancy with us.

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

Omid was truly excellent and extremely…

Omid was truly excellent and extremely helpful. He is extremely knowledgeable and was great with his communication in terms keeping me informed and always in the loop. He would always ensure that everything is going smoothly and would sort out any issues promptly when they occurred. It has been a very positive experience and I would highly recommend to ask for Omid for help on your property journey.

24 maggio 2022
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Risposta di Fraser & Co

Dear Natasha,

Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid was knowledgeable and made the process really easy for you. We hope you enjoy your new place!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

We had a great experience with Fraser &…

We had a great experience with Fraser & Co and our agent Remzi, who from day 1 was extremely supportive. He supported us through the whole process, providing help, flexibility and useful information.
Now, we are happy owners of a new flat!

20 maggio 2022
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Risposta di Fraser & Co

Dear Desislava,

Thank you so much for giving our Paddington branch a 5-star review in particular Remzi. We are delighted to hear that Remzi was extremely supportive and made the process really easy for you. Congratulations on your new home!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

I enquired about the One West Point…

I enquired about the One West Point development via email and was called by Remzi Halil within 10 minutes. He explained all aspects of the development very clearly and arranged a viewing for us.

He personally showed us the show apartment on the building site and answered all our questions. Once we decided to proceed to offer, he negotiated a great deal for us. He also put us in touch with some conveyancing options.

Since then, he has stayed in touch with regular phone calls and texts. The Customer Service has frankly been exceptional.

Like all deals, there was a slight hiccup when the developer told us that the apartment we selected was no longer available to us but Remzi worked on our behalf to secure the same format apartment but at a higher level for the same price as we originally agreed and thus saving us a huge amount of money in the process.

I can’t recommend Remzi and Fraser and Company enough.

19 maggio 2022
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Risposta di Fraser & Co

Dear Shams,

Thank you so much for giving our Paddington branch a 5-star review in particular Remzi. We are delighted to hear that Remzi helped you find your dream apartment at One West Point and has been in regular contact with you throughout the process and a big congratulations on your purchase! Completion isnt too far away now :)

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

Remzi-Excellent agent with patience and professional knowledge

Professional and Rapid response here with Remzi-Fraser and Co.He solved most of my issues with patience and He helped a lot for communicating on both solicitor and broker side to make sure the property I am looking for can be exchanged without any unexpected time manner.

Many thanks Remzi!!!

19 maggio 2022
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Risposta di Fraser & Co

Dear Yizhou,

Thank you so much for giving our Paddington branch a 5-star review in particular Remzi. We are delighted to hear that Remzi helped solved most of your issues and you had a good experience in what is quite a stressful journey. Enjoy your new property!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

The staff was very supportive

The staff was very supportive and professional.

They had knowledge in areas that were helpful towards buying the property.

They were able to respond back to me and never kept me waiting.

The politeness and understanding towards us whilst dealing with the purchase of the property was very good.

I would highly recommend the agent and your agency to someone and rate them highly.

18 maggio 2022
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Risposta di Fraser & Co

Dear Mukta,

Thank you so much for giving our Paddington branch a 5-star review. We are delighted to hear that our staff were helpful and knowlegable in the areas your were searching in. We hope you enjoy your new place!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

Excellent service

I had an excellent overall experience dealing with Fraser and Co with the help of Omid. In the end we secured a property. Although we did pull out of another property with the same agent a couple weeks earlier, our reservation fee was kindly refunded. Omid remained a pleasure to deal with throughout and even after completion was available for other queries we had.

18 maggio 2022
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Risposta di Fraser & Co

Dear Kardo,

Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid helped you find your property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 5 stelle su 5

Excellent and professional real estate agents

Omid helped us for a couple of months with finding our dream apartment. Superb service. Highly recommend. Thanks again for all of your help!

10 maggio 2022
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Risposta di Fraser & Co

Dear Diljá,

Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid helped you find your dream property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!

If you require any further assistance, please don't hesitate to contact us.

Best Wishes
Fraser & Co Team

Valutata 1 stelle su 5

Fraser & Co is Predatory

Fraser & Co has predatory practices. I wanted to get a video viewing of an apartment and discuss some terms with the landlord to determine whether to place an offer. The agent I talked to insisted that I would have to pay my holding deposit before any of this. This is not standard practice among any of the other agents in London. It is unreasonable to ask for a payment before I even decide if I want to place an offer on an apartment. The agent was trying to limit the ability of a potential tenant to make informed decisions.

TLDR Fraser & Co is asking for a deposit on a apartment before I can have a viewing.

16 giugno 2021
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Risposta di Fraser & Co

Hi Jessica. I was sorry to learn of your post on here. I can assure that it is simply not our practice to ask for deposits before submitting interest or offers to the landlord. I cannot find any record of you on our system however or details of the interest you showed in a property. If you can give me more detail, I would be happy to look into it for you.

David Parris
Director

Valutata 5 stelle su 5

I contacted them for a mortgage broker…

I contacted them for a mortgage broker advice and I was quickly contacted by one person who dealt perfectly with my requirements and analysis. Jessica was very respectful, kind and knowledgeable.

2 maggio 2021
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Risposta di Fraser & Co

Hi Alejandro,
Thank you so much for taking the time to write such a lovely review. We will pass your kinds words onto Jessica.
Best wishes,
Fraser & Co

Valutata 1 stelle su 5

Literally the worst

Literally the worst of many many letting agents i have worked with. They will rent your property to any degenerate they can find. It will be let, but they will not follow legal protocols, jeopardizing your legal case should any tenant be destructive or delinquent.

Your emails will not be answered, your calls will not be returned, they will pass you along to other “managers” without notifying you. Completely useless

I give them 1 stars because i cannot give them 0 stars.

22 aprile 2021
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Risposta di Fraser & Co

Hi. I was sorry to learn of your experiences. All our tenants are subject to reference enquiries and we offer a guarantee off the back of these. If you had a poor response to any queries or e-mails you send then I would be happy to investigate these for you. Please let me have details of your property and the time at which you had this experience. You can contact me at david.parris@fraser.uk.com

David Parris
Director

Valutata 1 stelle su 5

Turlly un-professional and biased

There are nothing but bunch of liars. Always speak on behalf of the landlord. Turlly un-professional, biased and crooks. Never go with any of their listed properties.

Have forwarded proof dishonestly and fraudlent practices by the landlords and your agency fully supporting the same at "info at fraser.uk.com" .

13 luglio 2020
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Risposta di Fraser & Co

Hi. I was sorry to learn of your post on Trust Pilot. It is true that we do represent the landlord since they are out clients. We are regulated and in a number of cases professionally qualified. If you can let me have examples of dishonesty as you claim and where you believe you have been lied to then I will be happy to look into these for you and take the appropriate action.

David Parris
Director

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