Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

A complete scam, hardly any biscuits and made to look like theres more by using deceptive packaging. Wont buy foxs biscuits again.

Valutata 1 stelle su 5

I bought a pack of Rocky rd caramel bars last week, I thought maybe the chocolate had gone off, everyone ate the pack of 7 and didn’t say anything, I bought another pack the next week only to discover... Leggi di più

Valutata 1 stelle su 5

Bought half coated chocolate cookies from supermarket, as were on special offer. When opened pack at home, WoW what a disappointment. Only 7 biscuits 🍪 in the pack. The plastic container inside, is e... Leggi di più

Valutata 1 stelle su 5

Disgusting. Fox’s were always a better quality biscuit, but now they taste absolutely horrible and leave a greasy film in your mouth. I won’t be buying them again.

1,2

Pessimo

TrustScore 1 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,2

Tutte le recensioni

(161)

26 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolutely saddening.!

Absolutely shocking .!! Yet another ripoff.!! My family has always had Fox’s biscuits especially at Xmas.. but it’s just shocking to see how little biscuits you get.. and some only 1 per layer.!! Ripped off yet again.!!

27 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

For Christmas I was bought the fox's…

For Christmas I was bought the fox's classic biscuit selection, AND to be honest I thought I was eating some 'cheap box of biscuits as they have none of the flavours that fox biscuits used to have, I remember getting a selection box from foxes about 12 years ago and they were beautiful, this doesn't even resemble foxes biscuits, absolute joke never again will I buy their biscuits 'they should be ashamed and boycotted for that it's a travesty how they've murdered that brand.

24 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

The packaging was excellent

The packaging was excellent, try putting some biscuits in next time. The minimal approach to content has forced me into taking an early consideration of my diet ahead of the annual new year failure.

22 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Unusable vouchers

Unusable vouchers

Sent me some vouchers as an apology for poor product quality but no store will take them. Caused much embarrassment at the checkout!

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

All plastic packaging and no flavour

Fox's Classic biscuit selection.

Where are the biscuits - it's all plastic packaging and where has the flavour gone - bland sugary nothingness?

There is more packaging in each box - single biscuits suspended in clear plastic. Not only is all this packaging bad for the environment but it is also misleading. Also, the biscuits have lost all flavour and just taste of sugar.

Not what they used to be.

24 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Excessive packaging and very little product.

I have to agree with other reviewers about feeling ripped off. In each layer there are no fewer than 5 single biscuits and a maximum of 2 biscuits elsewhere. Yes, it does feel like a con, so much packaging and very little product. We won’t buy these again and will actively encourage others to think twice before purchasing.

9 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

A company that no longer cares

A company that no longer cares. After 50 years of eating Foxes Burtons biscuits (of varying makes and products) I am no longer buying having purchased 4 packs of flavourless, bland Jammie Dodgers that made both my daughter and I unwell. Contacted Foxes who did the bare minimum to apologise, didn’t give a monkeys and gave no explanation as to why the purchased product tasted so off and made us unwell. Finally sent us an poxy voucher worth less than the biscuits cost us! Despite emails back-and-forth I have now given up and have subsequently now given up my custom for any of their products also. All pride in their product has gone and quite honestly you are paying over the odds for what is now essentially rubbish. Buy supermarket own products, they are usually much cheaper and taste better in most cases.

1 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Tasteless and disappointing

I thought I would treat myself today when I saw Fox's Viennese biscuits in my local shop. I used to adore these, with their crunchy biscuit sndwiched with creamy choc centre. They were delicious.
Well, what a wholly disappointing experience it was. They are now paler in colour, powdery and completely tasteless! And no, it is not my imagination or poor memory - they are now quite horrible and I will not be buying them again. I was curious as to what had happened to this old favourite so did some research. Guess what I found - the company has been taken over, which was what I suspected.
So, another lovely product confined to history and just a faint memory on my tastebuds.
To say I'm disappointed would be to understate this sad and sorry experience. Shame on you. 😢

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

All of fox's biscuits, taste stale!

I have brought a few different fox's products lately, every one of them taste stale! It's so disappointing as they were always the best! Biting in to a biscuit that has the word crunch in the name, only to find out that it has no crunch at all is the worst!! I have to say, that I've given them enough chances, and I will not be giving them another!! Zero stars

7 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Our family have always loved Golden…

Our family have always loved Golden Crunch Creams. To our dismay they have shrunk in size. Disintegrate getting them out of the packet, crumbs everywhere when you bite into what's left. Totally disappointed with this product. Fox's need to get their act together and stop ripping consumers off.

2 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Please stop shrinkflation and hoping…

Please stop shrinkflation and hoping the consumer won't notice, we do and we vote with our feet. Latest example 'foxs fabulous milk chocolate cookies' noticeably smaller in diameter and fewer per pack despite the pack being the same size.

12 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Shrinkflation at its worst

Shrinkflation at its worst. Massive packaging that weighs nothing, barely any biscuits inside and notably worse quality than a generic supermarket brand. I won't be buying fox's again and I suspect they are the latest victim of venture capitalists buying a reputable brand and driving them in to the ground while giving themselves fat bonuses.

16 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Fox’s Indulgent Centre Cookies

I bought some Fox’s Indulgent Centre cookies, they looked nothing like the picture on the pack, they were thin with no chocolate chips and very little filling, I will not be wasting my money on them again.

3 aprile 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più