Forceshomes Recensioni 

48
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Been wanting to get on the property ladder for years. These guys helped me all the way through it. Massive thanks to all of them. Paul, Josh, will, jack and especially Cherie who helped me out loa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I worked very closely with Chantelle through out the whole process. She was incredible. She worked tirelessly to help me, was always responsive and knowledgeable when I had questions (and I had a lot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was our second time using forces homes, they have been excellent which is why we have used them twice. Kind , caring and professional from the on set even when we were delayed with our completion... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

as a first time buyer with no clue and was on a long busy course with a pregnant wife, this company made everything super easy, yes you could probs do cheaper if you did it all on your own, but th... Leggi di più

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Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

48 recensioni

5 stelle
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Solitamente risponde entro 1 settimana

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4,5

Tutte le recensioni

(48)

19 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Decided to use Forces Homes to purchase…

Decided to use Forces Homes to purchase our first house and they have been selling excellent through the process, always quick to answer calls, emails and anything we need and only took 4 months to get everything done. Highly recommend using this team for house purchases !

4 aprile 2025
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Risposta di Forceshomes

Thank you so much for the fantastic review! We’re absolutely delighted to hear that your experience with Forces Homes was a positive one, especially for such a big milestone—your first home!

It was a pleasure supporting you through the process, and we’re really pleased we could help make things smooth and efficient from start to finish.

Wishing you all the very best as you settle into your new home—don’t hesitate to reach out if you need anything in the future!

Warm regards,
The Forces Homes Team

Valutata 5 stelle su 5

My journey with Forces homes

My journey with forces homes was a pleasant, reassuring, patient, supportive one. I am happy to have started and ended with this company. I will definitely recommend Forces homes to anyone out there wishing to become a home owner. The customer service you will receive from the team is very professional and polite. I promise you it will be a journey you will never forget.
Thank you very much for everything😊🙏🏾

7 marzo 2025
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Risposta di Forceshomes

Thank you for your kind words Ronique, it has been lovely working with you. So pleased that you are finally a home owner. We wish you all the very best in your new home.

Valutata 1 stelle su 5

If you want to be messed around and…

If you want to be messed around and mislead this is the company for you. It starts with their name, as they have no affiliation with the forces at all and it ends with messing everyone around while making out they are in complete control. Stay away, or you may wish you'd have listened. They cost me 4 months of my life.

11 febbraio 2025
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Risposta di Forceshomes

Thank you for providing your details. It took a little time to identify you as you are not one of our clients, you are the vendor of a property our client was purchasing.

Whilst I empathise with your position, we undertook the work on our clients behalf in good faith. We are contracted to our clients to act in their best interests and this may not always align with the best interests of a seller, who are usually represented by an estate agent.

A transaction is never guaranteed and due to unforeseen circumstances our client had to withdraw from the purchase. Whilst incredibly frustrating, it does happen from time to time. We do hope you managed to find another buyer for your property.

Valutata 5 stelle su 5

Amazing service

Amazing service! I would recommend this to anyone looking to buy a house. Takes almost all the stress out of the house buying process, and you are backed by a very knowledgeable team.

16 dicembre 2024
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Risposta di Forceshomes

Thanks Callum. Congratulations on your purchase, we hope you will be very happy in your new home.

Valutata 5 stelle su 5

Forces homes

Forces Homes was amazing through the process, we didn’t expect it to go through as quick as it did. 3 months and we was in our dream home a week before Christmas, they made everything we wanted come true.

Constant updates and emails kept us in the loop of what was happening, would 100% recommend this company to anyone that’s first time buyers.

18 dicembre 2024
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Risposta di Forceshomes

Congratulations. It was a pleasure working with you both and we hope you enjoy your new home and making new memories.

Valutata 5 stelle su 5

My journey to owning my first home

I began my journey with Forces Homes in Spring 2023. I knew it was the right time for me to start seriously looking at buying my first home, but I knew I'd need support with the process. This was when I found Forces Homes. The initial phone call with them gave me the confidence I needed that my needs would be met and I would have very little to worry about. Property Consultant Nicole Costello was so approachable and we both made sure that even whilst I was deployed, the house hunt could continue as normal. House viewings and property reports done on my behalf, doubled as light nighttime reading whilst away at sea. After two deployments and much looking, a year later I finally found the property I now call my home and made my offer; it was accepted within less than 24 hours. At this point, Nicole handed over the reigns to Office Manager Chantelle Brown. She was incredible. She reassured me that I need not worry about all the questions I was asking her, and wanted to make sure I was supported at every stage leaving no stone unturned. Chantelle made it her priority to keep me updated, regardless of how much news she had for me. Even the evening I moved in, and afterwards, she had been there for any needs and worries I've had since. The most stressful part of my house buying journey was making sure my house plants were secured in my car on moving day. Forces Homes are second to none at what they do and I recommend to anyone whether they're about to embark on a nine month deployment or have done this many times before that they will be safe under the care of this incredible team. Keep up the hard work Forces Homes and I thank you infinite fathoms.

21 agosto 2024
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Risposta di Forceshomes

Thank you for the lovely review Jessica, Chantelle and Nicole will be over the moon. It was a pleasure assisting you with your purchase and we wish you all the very best in your new home.

Valutata 5 stelle su 5

Fantastic service from start to finish

Forces Homes were absolutely fantastic from start to finish. They made the entire process from offer to getting the keys so easy and stress free for me.
Chantelle and the whole team kept me updated along the way and were happy to answer all of my questions(which was a lot) and nothing was a bother for them.
I cannot recommend Forces Homes more if you want the house buying process to be stress free and easy, I would recommend them to anyone.

21 agosto 2024
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Risposta di Forceshomes

Thank you for your kind words Hannah-Emily, we hope you are settling into your new home and wish you all the very best for the future.

Valutata 5 stelle su 5

Excellent service

Excellent service, really friendly and clear throughout

12 ottobre 2024
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Risposta di Forceshomes

Thank you for your kind words.

Valutata 5 stelle su 5

Home buying

The team were so efficient, polite and got the job done, I am now a very happy home owner.

17 settembre 2023
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Risposta di Forceshomes

It is so nice to hear from you Lilian, thank you for your lovely review.

Valutata 5 stelle su 5

Perfect

Really good, great team. Big thanks to Chantelle for dealing with us.
Handled everything really well

19 febbraio 2024
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Valutata 5 stelle su 5

10 out of 10 for forces homes

10 out of 10 for forces homes, from start to finish they were helpful and informative. Even when I was deployed they managed to work around the issues that came with that. The whole team worked hard to get out dream house and me and my family are finally free from SFA! Special thank you to Chantelle for answering all my questions. Always at the end of a phone even after we had completed. You won't be disappointed with forces homes and the whole thing was stress free. Legends.

17 maggio 2024
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Valutata 5 stelle su 5

Forces Homes truly made our home-buying…

Forces Homes truly made our home-buying journey a seamless and enjoyable experience. As a member of the armed forces, finding the right was quite scary, but the team at Forces Homes made it their mission to assist us every step of the way.

Their dedication to helping military personnel find their ideal homes was evident from the moment we engaged with them. No question was ever too much trouble, and their willingness to provide guidance and support was unmatched.

Communication with Forces Homes was nothing short of exceptional. They kept us informed at every stage of the process, ensuring we never felt left in the dark. Their prompt responses and transparency instilled confidence in us throughout the entire journey.

What truly set Forces Homes apart was their wealth of experience and expertise in the field. Their guidance was invaluable as they navigated us through the complexities of home buying, ensuring we made informed decisions every step of the way.

One aspect that particularly impressed us was their honesty and transparency. Despite facing setbacks, such as losing out on houses to cash buyers, the team at Forces Homes never wavered in their commitment to finding us our perfect home. They were upfront about the challenges we may encounter but remained steadfast in their determination to achieve the best possible outcome for us.

We are incredibly grateful to Forces Homes for their unwavering support and dedication throughout our home-buying journey. Their genuine care for their clients' best interests is truly commendable. Thank you to Will, Jo and the Forces Homes team, for helping us find our dream home!

29 febbraio 2024
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Risposta di Forceshomes

Thank you for your kind words Ryan and we will pass this on to the team. It was quite a journey and it can be frustrating at times, but you stayed the course and you now own your own home. We were thrilled to hear about your plans for the property and renovations are well underway to make it your own. Good luck with the veg patch.

Valutata 5 stelle su 5

Had a great experience

Had a great experience , they were very helpful and patient. Will definitely recommend them to anyone in.

7 maggio 2024
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Risposta di Forceshomes

Thanks Ugo, it was a challenging purchase, we are so pleased we were able to assist you.

Valutata 5 stelle su 5

Excellent service

I was fortunate enough to appoint Forces Home to arrange and deal with the purchase of my new home away from the area I was living in and have done for the past 30 years.I am retired police officer and served 30 years in North Yorkshire Police . The company was very understanding and sympathetic due to my personal circumstances ( Bereavement) , they arranged and dealt with everything and made it a seamless process and any decisions I needed advice on they more than willing to advise accordingly. I would highly recommend their very professional services to anyone moving house.

1 luglio 2023
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Risposta di Forceshomes

Thanks Ged, we thoroughly enjoyed working with you to secure your new home.

Valutata 5 stelle su 5

Our experience with Forces Homes has been nothing short of exceptional

Our experience with Forces Homes has been nothing short of exceptional. As first-time homebuyers, we were completely new to the process, but Forces Homes guided us through every step with unwavering support and professionalism.

From the initial consultation to the final closing, the team at Forces Homes provided us with in-depth, personalised assistance. They took the time to understand our needs and preferences, carefully researching every property we showed interest in to ensure it met our criteria. Their attention to detail was remarkable, even going as far as conducting local searches to anticipate any potential future impacts on our investment.

One instance that truly highlighted their dedication was when they uncovered a crucial detail about a property we were considering—a nearby shopping center development that would have significantly affected our decision. Their thoroughness saved us from potential regret and showcased their commitment to our best interests.

Throughout the entire process, the team kept us informed and supported, especially during moments of disappointment, such as when a survey report didn't meet our expectations. Their encouragement and guidance were invaluable, helping us stay positive and focused on finding our dream home.

And find it, we did. With Forces Homes by our side, we secured a property that exceeded our expectations in every way. Their negotiation skills ensured we got a great deal, and now we're happily settled into a home that feels truly perfect for us.

Forces Homes truly goes above and beyond for their customers, and we couldn't be more grateful for their expertise and dedication. If you're in need of a property consultant who cares about your success as much as you do, look no further than Forces Homes.

29 febbraio 2024
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Valutata 1 stelle su 5

****FORCES COMMUNITY PLEASE BEWARE £5096 OUT OF POCKET****

****FORCES COMMUNITY PLEASE BEWARE****

We have recently been through a purchase agreement with Forces Homes which ultimately left me £5096 out of pocket and with no house to show for it.

Forces Homes fees are high; £5247 for a property purchase of £270,000. They claim that they offer a bespoke, all inclusive house purchase service. We were naive and brought into the clever Forces friendly marketing of this. We read the contract and agreed. That was our biggest mistake.

We identified a property and had an offer accepted. Mortgage application approved, survey complete. All was heading in the right direction. During a routine update we were informed by the vendors agent that there was a delay due to the vendors onward purchase. This was the first time we heard that the vendor was in a chain as we, and I believe FH were unaware of this. I would expect FH to know this information prior to submitting an offer on a property. This concerned us but we were hopeful that this was a small issue and would be a minor delay.

Prior to exchange of contracts, the Vendor pulled out of the sale. We were absolutely devastated as this was to be our forever home. Trying to salvage something from this awful situation we assumed Forces Homes would support us, and assist with another purchase. Unfortunately not, unless we agreed to another purchase agreement (another £5k+) with the offer of a £1k discount. We declined.

FH requested full payment of £5247 minus £151 legal fees. We were informed that 99.9% of work had been carried out so, inline with the contract we were liable for full costs. I requested a break down of costs so that I could understand what I was paying for? How can all work be done when we hadn't signed contracts? FH informed me that they were unable to provide one because each case is different?? Surely they could provide something? i.e idea of survey cost, mortgage application, legal costs.

I reluctantly paid the full invoice. FH were not willing to absorb £1 of incurred costs.

This review should heed as a warning to anybody considering using Forces Homes. They are a business after every penny that they can get. Their contract is water tight so please please please read it thoroughly before you agree and sign. I was extremely naive in thinking that Forces Homes cared about their customers. They would not absorb £1 of the £5096 "accrued" fees or provide a breakdown of these fees. Let that sink in.

**A political response from Forces Homes. No breakdown of costs, and insinuating that the purchase may have fell through because of us is simply misleading and untrue. No willingness to eat a small portion of their profit off of this aborted purchase. A truly horrible company.

And for clarity never once did I say that military personnel shouldn't pay such costs. Laughable.

Forces Homes have profiteered off a small families misery. Avoid at all costs**

1 marzo 2024
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Risposta di Forceshomes

Thank you for the review. We appreciate that it is upsetting to lose your purchase, this was the sellers decision and after working on it for 5 months we were ready to complete the purchase.

In regard to the chain, I responded to your complaint with evidence of what we were told and relayed to your wife at the start of the process and you were satisfied with the response. However, you also said that the vendor told you at the viewing that his forward purchase was not reliant on his sale, the seller denied saying this.

Following the miscommunication between yourself and the seller, frustration was building due to the seller's solicitors failing to reply to enquiries and you asked to see the fittings and contents form to ensure the seller had included what had been agreed at the viewing.

It took a while to obtain the form and you took exception to an omission you believed was included in the sale. There was extensive communication with an unhelpful and rude seller's solicitor. It became a point of principle and you indicated that you may withdraw from the purchase if it wasn’t resolved. We strongly advised that a threat to withdraw from the purchase should not be made unless there is intention to do so, and you agreed. Your wife, understandably frustrated, called to say you'd withdraw from the purchase if the vendor didn't comply. Despite efforts to handle it diplomatically, her frustration led her to contact the solicitors and agents directly, bypassing us.

Things became even more fraught when the vendor pulled out of his purchase due to an issue with the property and advised that he would move into rented. The agents said he was still committed to the sale but would need time to find a rental.

Six days later, you advised that whilst you were initially willing to wait 6-8 weeks for the vendor to secure a rental, you felt the need to set a deadline as you were worried about waiting indefinitely with no resolution. You also advised that your wife was continuing contact with the agents.

We discussed with you and the agent about a deadline, but 2 days later the vendor withdrew from the sale, we did our best to try to assure the vendor that you were happy to wait, to no avail.

Our fees start from £4,247 and include solicitors fees, survey, disbursements and mortgage advisor fee etc. The fees vary according to the service and purchase amount. You indicated that you were happy to pay for the external costs, but not for the extensive work that we had undertaken. You felt that a company providing services to military personnel should not charge.

We explained that in order to keep our services affordable we would have to increase our overall costs to cover these loses. Our counterparts in this industry charge a minimum fee of around £7,000 + VAT and that does not include any of the costs that we include in our fee.

You had a discussion with our Director who said he would discount your forward purchase and we sent you an email confirming this combined discount of £1000. We were surprised when you responded that you had paid the invoice and would not be continuing.

Just to give some perspective Quick Move Now reported that collapsed purchases in 2023 were more than 35%, most of these will be buyers managing their own purchases. House Buyer Bureau further reported that the average cost of a collapsed purchase for buyers acting on their own was £3,394. We have been providing these services for 20 years and our success rate is exceptionally high. Sellers withdrawing from transactions amounts to about 1% per annum. Purchases collapsing due to issues with the property is about 4%, this is due to the significant research we undertake before our clients go to view.

We successfully negotiated £5000 off the sale price which would have negated the majority of your purchase fees had the purchase completed.

Thank you for your understanding

Valutata 5 stelle su 5

10/10 have had a positive experience…

10/10 have had a positive experience buying a home through FH and would recommend to everyone. They’ve made it so simple to follow their steps and their communication has been faultless throughout. Chantelle and her team have been brilliant. Thank you very much!

28 febbraio 2024
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Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant. We were recommended forces homes by my parents and I couldn’t have done it without them! They managed everything, chased everything, took a HUGE amount of stress off my shoulders and I’m greatly appreciative of it. Could not recommend them more. Felt very looked after by the whole team but a huge shout of to Chantelle who really explained things to us, all the searched they conduct and why and pushing for completion asap given our situation. Liam and Josh were great with the first part of organising viewing houses and gathering reports for the homes and Will was fantastic with stepping in to cover knowing we had a tight timeframe. So so grateful.

20 gennaio 2024
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Valutata 5 stelle su 5

Highly recommend

The support teams were understandable and very helpful I highly recommend this to anyone who’s willing to buy a house in the future. Amazing team of professionals who are keen to help in any way possible

5 ottobre 2023
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