Forbidden heels Recensioni 

74
TrustScore 2 su 5

2,2

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Valutata 1 stelle su 5

AVOID AVOID AVOID - ordered 47 days ago and still waiting on my order. Constantly told they are on the next delivery! The shoes were made to order, I totally understood the 21 days. Therefor... Leggi di più

Valutata 1 stelle su 5

I ordered a pair of shoes that sadly did not fit. I sent them back with the form for an exchange on 7th May. I hadn't heard anything from them about the exchange and I have since contacted using the f... Leggi di più

Valutata 2 stelle su 5

I have been using this website for almost 10 years now, I would have rated them 5 stars then as I never really had a problem until now. Unfortunately, their communication lacks lately, I have ordered... Leggi di più

Valutata 5 stelle su 5

Please when you look at any negative reviews remember that as customers we are NOT always right. I purchased some shoes, then looked at the reviews and thought I'd been scammed...only to text... Leggi di più

Dettagli dell'azienda

Informazioni fornite da varie fonti esterne

Forbidden Heels offers a stylish range of small sized heels for women with petite feet. These reasonable priced heels and boots are available from size UK 12 to size UK 2.5 Our dedication to finding you the perfect heels is endless!


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,2

Tutte le recensioni

(74)

10 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

This company is a joke

This company is a joke. Ordered weeks ago and have heard nothing. Have message through website & WhatsApp! Still no reply. They are taking advantage of people who have limited options!!!

9 aprile 2025
Non scritta su invito
Logo di Forbidden heels

Risposta di Forbidden heels

Hi Irene i can see you ordered on the 21st of march and received your shoes on the 24th of march, you then exchanged to a different pair of shoes for free after this on the 1st of may so im guessing there may have been a postal issue but we would never take advantage i promise xx

Valutata 1 stelle su 5

All sorted delighted with them

Made an order for 3 pairs of shoes on 26th December order number 5300, still not received. Emailed and sent messages but no response!

Will be contacting my credit card company shortly if no response!

15 febbraio 2025
Non scritta su invito
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Risposta di Forbidden heels

just to update this review karen ordered during our suppliers new year so her made to order shoes took longer as we always have delays during this period as stated on the website. We did speak with her through emails and she did receive her shoes.

Valutata 1 stelle su 5

Paid next day delivery for shoes still…

Paid next day delivery for shoes still not arrived

29 gennaio 2025
Non scritta su invito
Logo di Forbidden heels

Risposta di Forbidden heels

Hi Sonia you ordered made to order shoes so these are not in stock they take approx 21 working days to be specially made, please could you update or remove your review as this is through no fault of ours. I can see you have recieved your sparkle boots we hope you like them :)

Valutata 3 stelle su 5

Delivery takes time

Both of my orders finally arrived, took a long time but my daughter does like them. The company does need to improve on their customer communication.

4 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Stop worrying people with lies!!!

I was really happy to finally find a place where I can buy beautiful shoes for my tiny feet and after I ordered an amazing pair of shoes I started reading the reviews and I WAS REALLY SCARED THAT I GOT SCAMED BECAUSE OF THE MEAN THINGS YOU WRITE. I messaged her on WhatsApp and she answered in like a day or two and she was TOTALLY LOVELY. We spoke about my worries and she provided all the information I needed in a really polite manner and it was a pleasure to talk to her. I was supposed to get my order in 21 days and it came in 16 days and they were perfect. Perfect condition, perfect fit, lovely packaging, the perfect pair of heels and I’m in love with them. So stop saying mean things about this girl and her website because she is doing a really great job. I’ll definitely place another order.

12 ottobre 2024
Non scritta su invito
Valutata 2 stelle su 5

Slow delivery and hard to contact

I have made two orders for 4 pairs of shoes and boots with this company, after 6 weeks I received 1 of the orders. They did not answer phone or messages until I left this review. I have been contacted by the company regarding the second order but as yet not received it. I’m hoping to receive it but have not had any confirmation it’s been dispatched.

3 ottobre 2024
Non scritta su invito
Logo di Forbidden heels

Risposta di Forbidden heels

Hi Siobhan
apologies for any stress caused the four pairs of shoes you ordered where all made to order which means they take an average of 21 working days however we had a slight delay with our delivery as per the email we sent out, the delay was out of our hands unfortunately. I can see you have already received one of your orders of 2 x pairs and the other order is due on monday so these wont be long now. unfortunately after searching for emails and text messages from you we couldn't find any so im not sure what has happened in regards to these. we where only aware of your issue until seeing your review.
many thanks
FH xxx

Valutata 5 stelle su 5

Definitely recommend

I have bought lots of shoes of this company and never had any issues what so ever! I’m very last minute sometimes and the last time I ordered they went above and beyond to get the shoes to me in time! The lady who owns the company is lovely, she has the patients of a saint because I’m always messaging her and mithering and she never complains!

The shoes are always a good fit and true to size! This site is a good send otherwise I would be in children’s shoes all the time. Cannot recommend this company enough

Thanks
Charlene

1 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

Slow communication

“We found these wedges to be a bigger fit that our usual size 1 and feel they are more like a size 2 so we have now discontinued selling them with a size 1 option. So sorry about that, I didn't want you to recieve them and they be too big. What would you like to do? Xx”
I asked them for a refund they saw the message but didnt say a word. I also order a another pair of shoes and I got it within a week

28 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

Ordered one pair of shoes

Ordered one pair of shoes - they fit really well, it’s so hard out there to find shoes for my tiny feet so amazing I found this site to order from, will definitely be ordering more

26 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Kind Customer Service

I contacted Forbidden Heels for a tailored size of my chosen heels and they were so helpful - the heels look beautiful too.

10 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

GIVE A GIRL A BREAK!

Please when you look at any negative reviews remember that as customers we are NOT always right. I purchased some shoes, then looked at the reviews and thought I'd been scammed...only to text the business owner my negative thoughts...
I soon realised that the business owner is a single mother doing her very best. She is not amazon and customers shouldn't expect her service to be quite frankly!

My shoes arrived earlier than expected. They were great quality, brilliantly priced, boxed beautifully and
with freebie cushioned insoles thrown in to boot!
I will definately be ordering
again!
Thankyou so much Forbidden heels! Xx

10 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered shoes on the 11th February…

Ordered shoes on the 11th February tried several ways to contact for update on delivery without success. They’re not replying or acknowledging at all. Having read previous reviews looks as though this company will not be sending the shoes

12 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

i wouldn’t even rate them a zero

i wouldn’t even rate them a zero, they kept giving me excuses on why they can’t deliver my shoes and then i asked for a refund but they didn’t give my money back, it’s definitely a scam DO NOT ORDER FROM THEM i think they only give order to some people to receive good reviews but not for everyone so DO NOT BUY IT FROM THIS FORBIDDEN WEBSITE IM WARNING YOU GUYS. they are hot even replying to my message

31 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

I wouldn't even rate a 1

I wouldn't even rate a 1. 9 weeks ago I send a order in for my wedding shoes. I have had many excuses why they have not arrived. I also have been given a tracking number and it was false by them. Promised me they paid to fast track as a error and still now haven't had the shoes. To be told they was not even delivered. Do I want a refund when my wedding is in 2 weeks is absolutely disgusting to treat people like this. Never would I recommend these or ever buy from them. Do yourself a favour everyone pay the extra on another site because at least you are guaranteed your shoes.

4 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Quick shipping great quality

Ordered Instock shoes came within a couple of days well packaged lovely good quality pair Shoes will
Order again as this was my first time had read all previous reviews and thought I’d give them a go for my daughters prom shoes

17 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Ordered from here a number of times and never had any issues. Some shoes are ‘made to order’ which does take abit longer however it’s clearly stated before you order.

8 gennaio 2024
Non scritta su invito

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