I recently contacted Fora to enquire…
I recently contacted Fora to enquire about office space at 180 Borough High Street. What should have been a straightforward process turned into a frustrating and poorly managed experience.
First, the response times were unacceptable. After emailing the team, I was left waiting two days for a reply — and only received one after chasing. This pattern of slow communication continued throughout the entire process.
More seriously, I was never told that availability was limited. I went through a full five-day internal approval process — involving my manager, admin team, and compliance steps — specifically for this location. At no point did anyone from Fora flag that spaces might not be available, offer to hold a spot, or suggest I act urgently. By the time I returned to complete the compliance form, the spaces were gone.
When I raised these concerns, rather than taking responsibility, I was told the situation was a result of my own "hesitation" — which was simply a reasonable concern about being asked for personal information before a space had even been confirmed.
This experience wasted significant time and internal resource, and we will not be considering Fora as a workspace provider going forward. I'd encourage any business going through a formal approval process to be very cautious — spaces will not be held for you, and you may not be told that until it's too late.
7 aprile 2026
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