foam4u Recensioni 

383
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I ordered 8 replacement foam cushions for old dining chairs that were an odd shape. The customer service was excellent and guided me through their process and gave me advice as to what I needed. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thrilled with the results, our two sofas are like new! Ordered on the Foam4U website Monday afternoon, after carefully measuring the original cushions and following their guidance. New cushions arrive... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Ordered two mattresses for campervan conversion with black covers. As the covers were made to measure, they took the full 21 working days quoted to be dispatched. Unfortunately, an issue in transporta... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casa e giardino

Scritti dall'azienda

We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

383 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(383)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

great for couch cushion refill

I used the couch cushion refill service, so they sent me a return bag, I washed the couch covers and sent them off. After a day, they rang me to confirm size of arm to arm measurements and then made the new cushions and inserted them into the covers. they arrived back a few days later and they are amazing - like a brand new couch. I'm very impressed - this is such a good service and so quick.

26 ottobre 2024
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Risposta di foam4u

Thank you, we try our very best.It’s nice to be appreciated

Valutata 5 stelle su 5

Great Product

Kept informed, especially when the cover I had chosen was not available in the colour I wanted. Very well packed and delivered on time. Build quality looks great. Perfect fit for my roof tent.

28 ottobre 2024
Valutata 4 stelle su 5

making item to order

making item to order, keeping informed about progress, and delivering as planned

20 ottobre 2024
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Risposta di foam4u

Thanks for the review What could we have better to get a 5star

Valutata 1 stelle su 5

Do not have a cushion custom made by…

Do not have a cushion custom made by this company. I sent detailed pictures of a garden sofa I needed a tapered cushion for, with multiple measurements and a template of the tapering needed. Even the receipt of my order had the tapering detail included. When l received the cushion it was rectangular, that is, no tapering and too small for my sofa. I was advised by Mark, the managing director, to send the cushion back for him to investigate what went wrong. It’s been over a month and no response despite multiple emails and phone calls. I have paid over £200 pounds for a cushion made to the wrong dimensions despite my best attempts to explain what was needed, and to make things worse, l don’t even have the cushion as l was asked to send it back. After this experience, my recent request for a refund has also gone unanswered. Keep away from this company.

2 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Sofa backs...

Phoned for advice of refilling sofa backs was asked to email a photo then Cy phoned me and discussed what product would be best agreed a price and paid over phone, posted my covers the next day. Received an email to say they'd arrived and would start possessing my order, arrived yesterday and I'm very impressed with the result my sofa looks like a new sofa. Only negative I have is that they were scheduled for delivery Friday but didn't come till Saturday so took a day off work for nothing.

30 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Foam 4u made absolutely sure that I was…

Foam 4u made absolutely sure that I was choosing the right sofa seat filler. And after lengthy conversation they where absolutely sure they we're supplying the right product, and they did with flying colours. My sofa seat cushions came back looking super and the comfort, top draw. All in all it took about two weeks and the price was excellent. If you are thinking of replacing your seat fillers definitely send the seat covers to them as they fit them professionally. Would highly recommend Foam 4U.
Excellent company Thank you.

28 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service and…

Absolutely fantastic service and product! We use their custom mattresses in all of our campervans and wouldn't go anywhere else. The sales manager Cy takes our orders and nothing is ever a problem, even when we need something urgently he always delivers!

28 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Service

Fantastic Service, emailed the photo of the cushion I wanted replacing, was invoiced and paid over the phone. I sent the cushion cover to the company and they returned it by courier. So please with how this was refilled. Thank you

26 novembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Excellent product, delivery cost high Very happy with quality of foam cushion…

Very happy with quality of foam cushion for my settee. Would have been 5star review if delivery cost hadn’t been so high (£22 for one cushion).

5 ottobre 2024
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Risposta di foam4u

Thanks for the review. You are so right the carriers charge a fortune to Inverness for such a large cushion

At least with us you know the cost of delivery rather than pretend it’s free and add the cost to the foam

Thank for the review Next time you order you’ll have an existing customer discount which will help towards the carriage cost

Valutata 2 stelle su 5

Stop waiting 2 weeks to send product…

Stop waiting 2 weeks to send product out.. foam uk come on.

30 settembre 2024
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Risposta di foam4u

Very disappointing review. Customer ordered on 29 Sept Product had 14 working day lead time that is published with the product. Lead time confirmed via email the the day after order placed. The order was sent on 12th Working day

Our staff work really hard to give a first class service and work to deliver goods within published lead time and for that we get a 2star review Come on yourself ! Read the information provided before and after placing your order




Valutata 5 stelle su 5

Highly Recommended

Easy instructions for measuring, and the product received was exact: I needed a feather and down insert for an odd shaped cushion and after ordering through the website, it arrived fairly quickly and it fits perfectly. Im very happy!

28 settembre 2024

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