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Valutata 5 stelle su 5

Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Leggi di più

Valutata 5 stelle su 5

Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1767)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good company

Very good company. Product was excellent and I was informed every step of the way with my purchase. Very professional and efficient. Excellent service

28 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Thanks for your review, that's great to hear!

Valutata 5 stelle su 5

Impressive service

Impressive service - helpful staff and everything arrived on time and on spec! Recommended.

27 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Impressive review - Thanks for choosing Fluid!

Valutata 5 stelle su 5

Really please with the product and the…

Really please with the product and the way the logo looks, delivered before promised date and arrived in good condition. Service from beginning to end was excellent

26 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Excellent stuff! Thanks for choosing Fluid.

Valutata 5 stelle su 5

Great range of products and good…

Great range of products and good customer services regarding contact and discussion of what we wanted. Will be using again for further merchandise!

22 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

So happy to hear this, we look forward to working with you in the future!

Valutata 5 stelle su 5

Quality Customer Service

Quality Customer Service, with a personal service that exceeds that expected compared to others in the same market! The end product is not half bad too, love our mugs, USB Bracelets and USB connectors!

19 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

That's great to hear! Thanks for choosing Fluid.

Valutata 5 stelle su 5

So thrilled with the 100% recyclable…

So thrilled with the 100% recyclable bags that l ordered form Fluid. Really great material and look fantastic. Cant wait to start using them!

18 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

So glad to hear you're happy with the product, thanks for choosing Fluid!

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, good proofs, quick production and delivery.

15 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

We're so happy to hear this, thanks for your review!

Valutata 5 stelle su 5

Responive team, great product

Lots of the Fluid emails went to my junk folder but the team were always responsive when I contacted them directly. Product looks great, very happy with it.

13 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Thanks for your review, I will further investigate the emails going into the junk folder, in a hope that this does not happen in the future. Glad to hear that you are happy with the product!

Valutata 5 stelle su 5

Excellent service from Ellyn and Megan

Excellent service from Ellyn and Megan. I came across the company by chance when just googling for products for a trade fair. Emails were answered promptly and deadlines I requested were respected. I will definitely use again.

12 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Woo go Ellyn and Megan! Thanks for your review, we look forward to working with you in the future.

Valutata 5 stelle su 5

High quality print and support

Quality of the pens and the print on the pens were very good, very high quality. Their communication was great and problems were sorted very quickly. I would recommend.

11 novembre 2021
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Risposta di Fluid Branding

Glad we could give you a high quality product and service! Thanks for choosing Fluid.

Valutata 1 stelle su 5

Poor show

Poor show. Missed communications where there was a transfer of ownership for the order meaning invoices were going to a defunct email address to someone who left despite clear and evidential comms to Fluid. My organisation was left with no swag for a very large event. Account manager was indifferent until I mentioned we may still want to order for a future event and the tone sharpened significantly. Clearly no "account management" skills whatsoever. I would highly NOT recommend

Update (to your repsonse) unless you can teleport to last Tuesday I'd rather not waste more time on you. There's an abundance of merch companies out there

10 novembre 2021
Non scritta su invito
Logo di Fluid Branding

Risposta di Fluid Branding

We're really sorry to hear about your experience with us. Please could you drop us an email at marketing@fluidbranding.com, with your order details and company name so we can look into this further for you. Thank you.

Valutata 3 stelle su 5

Really great product but was almost charged twice

Really great product and great support before hand. Everything went to plan. After delivery I was sent a second invoice and tried to be charged a second time for my order. I replied with date and time of first payment and asked for confirmation and heard nothing back since.

4 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

We're super chuffed to hear you loved the product and experience. We're sorry about the confusion over your final invoice, you would of received this for your VAT records only and no further payment is required. This should be stated on the invoice, thanks for choosing Fluid!

Valutata 5 stelle su 5

Great communication, Great products and Great service!

Dealing with fluid was a very simple and straightforward process and given we had a short deadline for delivery of the Face Masks we wanted to order they did not let us down.

Great communication, Great products and Great service!

4 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

Happy to hear that we did not disappoint! Thanks for choosing Fluid.

Valutata 5 stelle su 5

10/10 for Branded Cookies

Fluid Branding were great working with me to create our branded maryland cookies. The packing was great and high print quality. They tasted as they should too, delicious. Many thanks to Callum Kent for his quick responses and attentiveness.

4 novembre 2021
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Risposta di Fluid Branding

Go Callum! We're jealous we don't have any ourselves! Thanks for choosing Fluid.

Valutata 5 stelle su 5

Having dealt with Naomi @ Fluid before…

Having dealt with Naomi @ Fluid before she was once again brilliant.

I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation with her (in which i gave her no real direction other than an idea of budget) she was back to me within the hour with a plethora of varied and brilliant ideas.

Once our decision was made Naomi and her team whisked me through their easy and efficient "admin" process.

The goods arrived well within the lead time originally indicated and they are of great quality and look fantastic.

I have a very happy MD.

4 novembre 2021
Logo di Fluid Branding

Risposta di Fluid Branding

High five to Naomi! We're so happy that we could help you on this occasion. Thanks for choosing Fluid.

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