I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Extremely bad service due to excessive hammering of customers with calls and messages, although it was requested not to. ⁃ Customer's notes and instructions field should be removed from the order... Leggi di più
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Leggi di più
L'azienda ha risposto
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... Leggi di più
L'azienda ha risposto
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
Arabia Saudita
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They completely ruined my surprise and messed up with the delivery. I ran downstairs as soon as I got the message and no one was there. Then I call them to let them know if they could come back but after 5 mins I received a call saying that they cannot do so and that the driver waited 10 mins outside my door which is not true!! they also lied about saying that the driver called when nobody did.

Risposta di Floward
The flower arrangement was so unbelievably beautiful but some flowers weren't very fresh, some were losing petals upon arrival, some roses had withered the next day.
Given the fairly high cost of the bouquet, I expected a higher freshness than the flowers received.

Risposta di Floward
Quality flowers very fast delivery thank you would definitely recommend

Risposta di Floward
I wouldn't recommend at all.
I made an order for same day delivery for a birthday. So I was keen for the flowers to arrive that day.
The flowers were not delivered. I then called the Floward and they told me 'that nobody was home' for the delivery and that they had called the contact telephone number. These are lies. The celebrant was home and waiting for my delivery all evening.
The following day the item was delivered in the afternoon. But then the customer service team suggested that I had put the wrong address, even though I can see the address is correct on the order I placed.
Overall I was really disappointed with
1) The fact the delivery wasn't made on time
2) The delivery person lied and claimed they tried to deliver
3) The delivery person lied and claimed they tried to call
4) Floward have not accepted any responsibility or even apologised for the late delivery
5) They continue to back their story rather than address the concerns that I had. They may have mistakenly passed the wrong address to the driver. But rather than apologies/correct the issue. They just keep messaging me talking points.
Avoid, avoid, avoid

Risposta di Floward
Very satisfied with the service. Flowers are beautiful. Delivered on time on a day. Highly recomend. Thank you floward.

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Very good App and fast to deliver every where thank you very much

Risposta di Floward
The first time using this company. They went out of their way to deliver the flowers- even when my recipient had moved venues. Thank you Kelly.

Risposta di Floward
My first time using this florist and I am very pleased with them. The quality of the product, the service and the delivery were all of a very high standard.
I would thoroughly recommend them.

Risposta di Floward
Excellent service and delivered within 2 hours! Thank you floward UK ❤️

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I ordered a Christmas wreath. The delivery was fantastic I was kept updated where my order was. Polite service and absolutely stunning wreath! Will be ordering every year! Thank you

Risposta di Floward
I strongly recommend it. Really professional, amazing quality and price, and delivery on time.
The perfect way to surprise your loved ones.

Risposta di Floward
The only flower delivery site I could find that really does do next day delivery over the weekend as advertised. Great service - lovely flowers - thank you!

Risposta di Floward
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