Florence Recensioni 1.037

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had the great occasion to meet one of the best support worker I had until now with Florence agency. He always offered me extra support not just with caring but cleaning, doing my hair cut and make... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Efficiency in everything from; *shift notification on the app, via email and text *Shift reminders *Shift check-in and check-out on the app *Automatic timesheet production and submisssion *In... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente del lavoro
  2. Agenzia di servizi domestici
  3. Agenzia di servizi infermieristici
  4. Assistenza agli anziani

Scritti dall'azienda

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.


Informazioni di contatto


4,3

Eccellente

TrustScore 4.5 su 5

1037 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have only done 5 shift with Florence…

I have only done 5 shift with Florence and I can honestly say that am extremely happy to be part of their team, plenty of shifts available which suits me so I can work around my partners rota, having the ability to work flexible shifts has been a great game changer for me and my family, I have a child who has adha and is on the autism spectrum and being able to get my shifts that fit around her needs is just great, am so glad I joined, keep up the great work Florence xxx

18 marzo 2024
Non scritta su invito
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Risposta di Florence

Thank you for your lovely review, Wendy!
We're so happy to hear you're benefiting from the flexibility of working with Florence! 💜

Valutata 5 stelle su 5

Florence! My Pride

I must state categorically that Florence is a body established and operates based on professionalism. Florence responds to every of my complaints with spread of light and proffers solution(s) instantaneously. More so, there is liberal shift allocation where I pick shifts at my convenience. Every time I put on the Florence uniform I feel so much above the world because at the end of every shift I get good commendations from staffs and always request that I come back. My only regret is that I did not join the team long time ago.
Seyi

14 marzo 2024
Non scritta su invito
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Risposta di Florence

Thank you for your review, Seyi! We love working with you too 💜

Valutata 4 stelle su 5

Florence is the best agency so far, they also partner with good homes, but

Florence is an exceptional agency. The best I have ever worked with. I have done only five shifts with them and I feel like quitting my primary job and work with them alone. But the last shift I did wasn't so good. The home was good and it's the second time I worked with them of which the first time was okay, but the agency nurse i worked with only had little time to help and appeared to be bitter right from when she saw me. She dished out instructions and was never satisfied even when I did my job and hers too. And she lied about my performance during her handover in the morning.

8 marzo 2024
Non scritta su invito
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Risposta di Florence

Thanks for your review, Bright! 💜 We're sorry to hear about your most recent experience on shift, our team are always available on live chat and hello@florence.co.uk for support.

Valutata 5 stelle su 5

Excellent staff

Excellent staff, hard working and eager to help.

6 marzo 2024
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Risposta di Florence

Thank you for your review for Florence, Hannah!

Valutata 1 stelle su 5

Do not join this agency

As a lot of you know I reviewed this agency b ur seems like they’ve removed it I will screenshot this time, because they breached GDPR with me which was not reported so they will get a fine when I take this agency to court for liability as they have really damaged my reputation as a good worker. I have all the proof they lie to you constantly do not recommend!!!!

13 febbraio 2024
Non scritta su invito
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Risposta di Florence

Hi Mohammed, we're sorry you've had a negative experience with Florence. We understand you're in conversations with our team at the moment and encourage you to continue these, as well as officially report your situation to complaints@florence.co.uk so we can help you further. Thanks very much for your feedback and we hope to hear from you soon.

Valutata 5 stelle su 5

I am delighted to say that I have…

I am delighted to say that I have provided exceptional care to the residents, thanks to the resources that were provided to me. Quality care is what I prioritize and I am pleased to have delivered that.

4 febbraio 2024
Non scritta su invito
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Risposta di Florence

We're happy to have you onboard, Emmanuel!

Valutata 4 stelle su 5

My experience working with Florence has…

My experience working with Florence has been smooth and enlightening. I’ve learnt how to work in various setting and environment. I feel more confident now thanks to all of the shifts. Staff and customer service response is excellent.

29 gennaio 2024
Non scritta su invito
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Risposta di Florence

Thanks for your review, Dani! 💜

Valutata 1 stelle su 5

Awful!!! Zero stars.

Awful, terrible, very unprofessional.
Invisible employer.
After 250 shifts worked for them in 2 years and half, they do not reply, they delay giving references.
To wake them up, a lawsuit is the only solution against their ignorance.
Especially because of them , a very successful start of employment is delayed .
Update: they finally replied( via chat ).
Not on the phone.
Update after their reply:
No-one asked you reference over the phone.
But every time someone calls is like in nightmares: No one ever answers.
Only a voice machine asking to give your name and reason of call.
Then you are advised to go to chat ,and phone conversation ends immediately.
You try to find out who and why is calling you. To decide if you answer or not.
You never ever recognise hard work and you have never made an appraisal.
Years of work, hundred of shifts , for an absolute invisible company, no office email, no company headed papers.

24 gennaio 2024
Non scritta su invito
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Risposta di Florence

Hi, thanks for your feedback.
We are unable to provide references over the phone and have sent your reference via email as our policy. Please reach out to us on complaints@florence.co.uk and we will be happy to look into this. Thank you

Valutata 5 stelle su 5

Best agency to work for

Best agency to work for . Everything is managed efficiently, down to timesheets been approved . Access to be paid with instant pay . I don’t think many agencies can beat Florence

16 gennaio 2024
Non scritta su invito
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Risposta di Florence

Thanks, Sarah! We love working with you 💜

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