We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Leggi di più
L'azienda ha risposto
Rachel has again fulfilled all my expectations - I have been dealing with her since 2017 on a regular basis - both for international travel as well as short haul flights throughout Europe. Rachel’s kn... Leggi di più
L'azienda ha risposto
Rachel has been so helpful in planning out trip to New York next year. I emailed her so many times and nothing was too much trouble. Thanks Rachel we appreciate your patience and hard work in putting... Leggi di più
L'azienda ha risposto
Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the... Leggi di più
L'azienda ha risposto
Scritti dall'azienda

West Street 49, RH12 1PP, Horsham, England, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff were efficient, thoughtful, friendly and thorough. They organised our family’s Japan flights, reorganised them when the airline changed our connections, helped with seat choices, passport registration etc
Great service!

Risposta di Flight Centre UK - Flight Centre Horsham
Rachel at Horsham is amazing at what she does putting together our dream holiday!!
We went to singapore, Australia and new Zealand! Im disabled & all my needs were looked after!! Honestly had the best time thanks to Flight Centre

Risposta di Flight Centre UK - Flight Centre Horsham
Very comprehensive after sales service has been provided at a difficult time for air travel.

Risposta di Flight Centre UK - Flight Centre Horsham
Michelle Smith of Flight Centre Horsham has done a fantastic job getting us all home from Thailand after Emirates cancelled our flights. She has always gone ‘the extra mile’ for us, promptly and efficiently. Can’t rate her highly enough
The Francis Family

Risposta di Flight Centre UK - Flight Centre Horsham
Spoke with Michelle VERY HELPFUL. Unfortunately price beaten TUI .Not pushy which i liked Thanks very much Michelle.

Risposta di Flight Centre UK - Flight Centre Horsham
Rachel Mason-Smith of Horsham Branch once again providing excellent service. Prompt replies, knows her business well. And a very pleasant person to boot.

Risposta di Flight Centre UK - Flight Centre Horsham
Very friendly and helpful service.
The travel advisers Scarlett was extremely knowledgeable and secured flights which were ideal for our purposes

Risposta di Flight Centre UK - Flight Centre Horsham
We were stuck Hanoi during the Iran bombing and our flight to Doha was clearly going to be cancelled. And we were hearing some horror stories about people being stuck there for up to 4 weeks. Throughout this whole nervy time Scarlett, kept providing us with best information and kept us patient.
Why did we worry, we had Wonder Woman, on our side, who got us home safely and with the absolute minimum delay. Thank you, you’re wonderful.

Risposta di Flight Centre UK - Flight Centre Horsham
We were caught up in the flight issues affecting UAE. Our travel consultant found us several options for flying back from Sydney to the UK. We paid for one via Shanghai, for a day later than planned, hoping Emirates would reimburse the unused portion of our ticket. This was followed up on our behalf by Flight Centre. We are safely back and reimbursed. Thanks Scarlett for all this extra help!

Risposta di Flight Centre UK - Flight Centre Horsham
From the initial planning stages of our 4 country, 2 month trip, Scarlett Martin was brilliant. She really listened to us as individuals and made sound recommendations and got us better prices for our flights than we could have done. The level of support she and Daisy gave us over the uncertainty of the situation in the Middle East and the subsequent cancellation of our return flights couldn’t have been better. They were there giving support and advice until we got our journey home rerouted with a different airline within the Alliance. This was the true test and believe me they excelled. We heard so many horror stories from fellow travellers who could not get through to the airlines directly.

Risposta di Flight Centre UK - Flight Centre Horsham
Hi
I was delighted with the swift response from your company. It was professional and to the point. Thank you

Risposta di Flight Centre UK - Flight Centre Horsham
Excellent support to help me cancel flights through the war zone of Middle East and get me on Cathay Pacific to Australia for my meetings

Risposta di Flight Centre UK - Flight Centre Horsham
Frankie Edwards at Flight Centre did a great job of finding us flights to get us from London to Sri Lanka when our planned flights were cancelled due to the Middle East crisis. She sought so many options for us and found various routes for reasonable prices after I had run out of options searching by myself online. She made our holiday possible when I thought we were going to have to cancel.
Couldn't have got there without her.

Risposta di Flight Centre UK - Flight Centre Horsham
Caitlin was great - helpful, friendly and very efficient. It's what we always find when we use Flight Centre.

Risposta di Flight Centre UK - Flight Centre Horsham
During difficult situation which created challenges, Michelle at Horsham has endeavoured to keep me in the loop and update me. She’s been brilliant.
Lyn

Risposta di Flight Centre UK - Flight Centre Horsham
Michelle has been brilliant!
Such a pleasure booking via Michelle and her recommendations and help have been wonderful!!!!
will definitely be back to book another trip via Flight Centre!

Risposta di Flight Centre UK - Flight Centre Horsham
I have booked my flights and hotel accommodation with Flight Centre in Horsham for many years. The staff have always been friendly, helpful and professional. Michelle always goes above and beyond to get the best deals and I'm very grateful
With current issues involving return flights to the UK. Flight Centre are giving a supportive and committed service. Thankyou.

Risposta di Flight Centre UK - Flight Centre Horsham
Five stars for Michele at Flight Centre UK, very professional, helpful, friendly and patient, she answered our calls and emails straight away and worked hard to accommodate our needs and find suitable flights for us. This will be our travel agency from now on. Thank you!

Risposta di Flight Centre UK - Flight Centre Horsham

Risposta di Flight Centre UK - Flight Centre Horsham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.