The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasa... Leggi di più
L'azienda ha risposto
My customer experience with Joshua Turner made my customer experience with First Tech great! I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and... Leggi di più
L'azienda ha risposto
Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings ac... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cooperativa di credito federale
- Azienda di servizi finanziari e prestiti per automobili
- Cooperativa di credito
- Istituto finanziario
- Pianificatore finanziario
- Erogatore di crediti ipotecari
Informazioni su First Tech - Cupertino
Scritti dall'azienda
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Informazioni di contatto
19960 Stevens Creek Boulevard, 95014, Cupertino, CA, Stati Uniti
- +1 855-855-8805
4,7
Eccellente
35 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Mithu was a fantastic help!
Mithu was a fantastic help!
A great experience all around 🤩
8 maggio 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Friendly and knowledgeable representative
The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
30 aprile 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Our Financial Solutions Rep met us for…
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasant success.
Thank you.
13 aprile 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Joshua is very friendly and…
Joshua is very friendly and knowledgeable. He helps me open a new CD with great rate !
8 aprile 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great experience
Great experience. Francisco was knowledgeable and friendly.
26 marzo 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
My customer experience with Joshua Turner
My customer experience with Joshua Turner made my customer experience with First Tech great!
I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and answered my questions and performed the tasks to get me what I needed. Mr. Turner was kind, patient and gave me the feeling he genuinely enjoyed interacting with his customers. This means a lot to me, and I believe other seniors too, that you aren't made to feel like you're a bother and taking up too much of their time.
With customer representatives like Joshua Turner, First Tech gets an 'A'.
Thank you for the opportunity to express my views on customer experience.
23 marzo 2026
Non scritta su invito
Risposta di First Tech - Cupertino
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
A huge gratitude to the assistance and…
A huge gratitude to the assistance and guidance Joshua De Oca and Mithu Sarkar provided me to navigate the process towards correcting a serious issue. Their attentiveness to resolve the issue was phenomenal. Thank you!
25 marzo 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Very good service
Ms. Mithu she is very nice assistant manager
to always to help me in the First Tech. Credit Union to deposit work.
I appreciate her. She is very good.
3-17-2026 14:08-2026 Tuesday
17 marzo 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Cara was very friendly and helpful
Cara was very friendly and helpful, patience and understanding. Awesome customer service, She answered all my questions and concerns. Thank you it's nice to find friendly people who loves their job
4 marzo 2026
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Yolanda Rodriguez Silva
Yolanda Rodriguez Silva was really kind and professional and handle the situation with ease
20 novembre 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
great assistance on a new CD
My branch assistant manager, Francisco Aranda, provided excellent detail when I was looking to maximize my return on a CD. He recommended a CD that allowed me to make an additional contribution during the CD term, and also take advantage of any increase in the interest rate offered.
5 ottobre 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Eileen was willing to take the time to…
Eileen was willing to take the time to make sure I was getting the right finicial instrument for my needs. A+
22 ottobre 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Daniel Gouveia is a fabulous person
Daniel Gouveia is a fabulous person. He always leave a positive impression whenever contacted for any issue, support required. Daniel is all time favorite person to work with.
Joshua is a great executive at First Tech Stevens Creek branch
7 ottobre 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great service and great rates…
Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings accounts. She is quick to respond and always gets things done for us.
20 agosto 2025
Non scritta su invito
Risposta di First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Money transfer to an external account
The service representative was very nice and patient as he assisted me with a money transfer involving adding an external account. He explained the process and allowed me multiple opportunities to get the external account linked. I am unsure of which Credit Union location he helped me from. But the service was excellent.
29 luglio 2025
Non scritta su invito
Risposta di First Tech - Cupertino
We’ll be sure to pass this along! Our team will be thrilled to hear your kind words.
The representative was very personable…
The representative was very personable and pleasant and insured that all of my questions were clearly answered in a clear and concise way. The personal customer service was outstanding and unique for a bank.
29 luglio 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your kind words, Julian! 💙
excellent service
Eileen is always friendly and super fast in responing to my questions. Thank you!
22 luglio 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thanks for being a part of the First Tech community, B M!
Excellent First Tech employees
I prefer going in person to the Cupertino First Tech branch. I don't like online banking.
I have been going to the Cupertino branch even before it became First Tech. All the employees are friendly and very helpful and consistent. I never feel like they are rushing me.
Early this year, I was victim of a financial scam.
The employees, Mithu and Henning, helped us a lot to recover our losses and get new accounts. Other times for simple transactions, Francisco and Josh help me. I look forward to visiting the Cupertino branch very much.
18 luglio 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your kind words, E Jasper! 💙
The individually tailored service!!!! Phi, made my day!!!
The individually tailored service!!!!
3 luglio 2025
Non scritta su invito
Risposta di First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.