Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Leggi di più

Valutata 5 stelle su 5

This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Leggi di più

Valutata 5 stelle su 5

Great gift for a dark chocolate lover, very appreciated. Ideal speed of delivery. Packaged in a lovely good quality way. Would buy again

Valutata 5 stelle su 5

Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Leggi di più

Dettagli dell'azienda

  1. Cioccolateria artigianale
  2. Negozio di dolciumi e caramelle
  3. Fabbrica di cioccolato
  4. Cioccolateria
  5. Dolciumi
  6. Fornitore di regali aziendali
  7. Buffet di dolci e dessert
  8. Negozio di prodotti alimentari per gourmet

Scritti dall'azienda

Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

520 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing chocolate

Amazing chocolate… didn’t realise 100% chocolate could taste so good.

16 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for your 5* review and yes, our 100% cocoa bars, thins and hot cocoa really are something to be tried, aren't they? There's nothing quite like them!

Valutata 5 stelle su 5

Guilt free, beautiful dark chocolate.

I love really dark chocolate and hoped, but actually never expected to find one totally sugar free and natural without any fillers, sweeteners etc. Well, Firetree have proved me so delightfully wrong! Their 100% dark chocolate is really delicious, good for you and totally guilt free, what's not to love.I
It arrived quickly and was nicely packaged.

23 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We're glad you found us! And we still find it hard to believe our 100% cocoa bars contain nothing other than cocoa beans as the bars taste so naturally sweet and like 'chocolate'. It's a best seller for a reason, we feel.

Thank you for helping to spread the word of Firetree. As a small business, this means everything to us.

Valutata 5 stelle su 5

On time and delicious

I received my package the next day. 100% chocolate varieties are super delicious.

19 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for taking the time to review our small chocolate company and we're so glad you received your order the next day.

We're renowned for our 100% cocoa bars, Thins and hot cocoa and we're glad you find them super delicious.

Valutata 5 stelle su 5

Excellent quality

Excellent quality chocolate with a really good range of tastes. Who’d of thought that two bars of 72%cocoa chocolate could taste so different!

18 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for taking the time to leave a review and we're glad you have discovered and are impressed by our volcanic chocolate collection.

It still never fails to amaze us that even though our dark chocolate bars contain the same handful of ingredients, they taste wildly different simply based on the volcanic island the beans are grown upon.

It's a journey across the world of fine chocolate via your taste buds!

Valutata 5 stelle su 5

Yummy

I find this chocolate coats your mouth with flavour which lingers even after you have finished eating your bite , it’s one of the most moorish and delicious chocolates I have tasted

18 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

The Firetree Team are thrilled by your beautiful review and words! We're so pleased that Firetree is some of the most delicious chocolate you have ever tasted and we hope to supply you with our chocolate for many more years to come.

Valutata 5 stelle su 5

Fantastic chocolate

Easy ordering. Came quickly. Nicely packaged.
Most importantly, fantastic chocolate.

6 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We are pleased to have met and surpassed standards on all 4 of those crucial points to chocolate consumption and enjoyment!

Thank you for taking the time to leave us a review and we shall endeavour to carry on making fantastic chocolate for as long as we can.

Valutata 1 stelle su 5

Incomplete order

Incomplete order

11 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We endeavour to maintain the highest of standards for all our deliveries, and having looked into this after your correspondence with us on Friday 13th September, we deduced that Royal Mail had delivered a damaged, half-opened parcel.

We sent out a full replacement order and shared the tracking information with you. We hope this order will be with you very soon, if not later on today (Tuesday 17th September).

Valutata 1 stelle su 5

Do not buy form this company they have…

Do not buy form this company they have a habit of supplying incomplete orders so you pay for 4 bars but only get 2 and get no refund or a later supply of missing items. DO NOT USE this company!!

12 settembre 2024
Non scritta su invito
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We’re sorry to hear of your experience with Firetree. Great customer service is very important to us and we seek to immediately resolve order issues directly with the customer.

If you haven’t already, please get in touch via info@firetreechocolate.com with your order number and we will aim to sort this out with you today - Monday 16th September 2024. We look forward to hearing from you shortly.

Valutata 5 stelle su 5

Delicious

Ordered, delivery information provided, and eureka parcel arrived within 24 hours.
As to the contents, they will be used as very very special treats. Delicious.

6 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for leaving a review for Firetree Chocolate and we're thrilled that you received your delicious chocolate in within 24 hours. Between us in the factory and Royal Mail, we are glad high standards are being met!

We love nothing more than to hear some of the world's rarest chocolate is being enjoyed as very, very special treats.

Valutata 5 stelle su 5

Beautiful chocolate for people who…

Beautiful chocolate for people who appreciate good chocolate, order received really quickly

2 settembre 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

What a lovely sentence that sums up what Firetree Chocolate is and for whom it is for!

We are glad to have been discovered by those who appreciate good chocolate and also glad to have got your chocolate to you with speed. After all, we wouldn't want you to be too far from our chocolate once you've found us...

Valutata 5 stelle su 5

Love the 100 percent dark chocolate…

Love the 100 percent dark chocolate with zero sugar!

20 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We're thrilled to meet another fan of our bestselling 100% cocoa range! It never fails to amaze us that the cocoa bars, hot cocoa and Thins contain no sugar, as they all taste so naturally sweet, thanks to the expert skills of our Chocolate Maker.

Valutata 5 stelle su 5

Best chocolate Ive ever eaten & Im 61…

Best chocolate Ive ever eaten & Im 61 years old.

27 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Your review made us chuckle! Clearly a world and wealth of experience of chocolate eating and we're glad you have finally found Firetree Chocolate! We hope to have you along for many more decades to come, after all, chocolate is good for the soul...

Valutata 4 stelle su 5

Choclate for all


Gave as a present. Gratefully excepted.
Loved the concept of a book and the the origins or each bar. Fab.

1 luglio 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for your great review of Firetree Chocolate and we just love the phrase 'chocolate for all' as that is what we feel it is, too! We hope you and your gift recipient learnt a bit more about just how different chocolate could be based on its island origins and the volcanic soil it grows upon. That never fails to amaze us, still!

Valutata 5 stelle su 5

Perfect chocolate

Truly delicious chocolate. 100% cocoa, but not at all bitter. A perfect chocolate hit with only a small piece. Totally recommended.

28 agosto 2024
Non scritta su invito
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

To be called 'perfect chocolate' is the best review we could have achieved. Thank you for your review of our 100% cocoa bars and Firetree are glad to bring you the perfect chocolate hit as and when you require it.

Valutata 5 stelle su 5

excellent ordering process and customer…

excellent ordering process and customer service support. The chocolate is amazing, amongst the best I've ever tasted.

14 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for taking the time to review Firetree Chocolate. We're glad you were pleased with the ordering process, the customer service you received and the amazing chocolate. Those are three aspects that we hold essential to our business so we hope to provide you with some of the best chocolate you have ever tasted for many more years to come.

Valutata 5 stelle su 5

Both varieties of the 100% chocolate…

Both varieties of the 100% chocolate are nothing short of remarkable. Compare it to the montezuma, for example, and you will see why. Not over exorbitant either, which is why I will keep coming back for more.

21 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We couldn't ask for a better review of our 100% cocoa bars and hot cocoa - which never fail to delight the Firetree team, too.

Thank you for championing our small chocolate company by taking the time to discover and rediscover these bars with every order.

Valutata 5 stelle su 5
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

Thank you for your feedback, Ruth and we're so glad you enjoy our chocolate. Even the Firetree Team never fail to be impressed at how good our 100% cocoa bars and hot cocoa is.

It just shows that when you use great beans, expertly harvested and fermented by hand-picked cocoa farmers in some of the world's smallest cocoa-producing locations, that all this time and effort shows in the end-result chocolate.

Thank you for supporting our small chocolate company and the farmers we work with to ensure chocolate is a sustainable living for them and their families.

Valutata 4 stelle su 5

Love Firetree 100% Vanuatu Island…

Love Firetree 100% Vanuatu Island chocolate - but NOT the new bars; the indents are so shallow the squares don't split off properly.

19 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We're glad you are enjoying the Vanuatu 100% cocoa bar and we will discuss your feedback in the next product meeting we have. Thank you for taking the time to review Firetree.

Valutata 5 stelle su 5

Attacked by a chocolate fiend - good

Arrived fast and shortly was attacked by a chocolate fiend. He says the chocolate is really good. He’s now trying to ration it.

15 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

We are concerned that you seem to have a chocolate fiend in your midst and after much discussion, feel the only action is to feed him more Firetree Chocolate. This should keep him happy and us producing more chocolate.

Thank you for your 5* review in the meantime and we hope you get to experience some of the chocolate in the near future, too!

Valutata 5 stelle su 5

Very quick postage ethically tasty

Very quick postage . It's great having such a mindful,caring chocolate maker and it really is good stuff. A daily chocolate with no sugar and ethical guardians.

5 agosto 2024
Logo di Firetree Chocolate

Risposta di Firetree Chocolate

To be called ethical guardians is very high praise and we are proud to say we rise to that by trading directly with hand-picked cocoa farmers, working with them to ensure they get the best out of their cocoa crops and paying them above and beyond the 'farm-gate price' to make cocoa a sustainable livelihood.

That the chocolate also happens to taste great is an added bonus, thanks to our expert Chocolate Maker. Thank you for supporting our small chocolate company through enjoying our products.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più