I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Leggi di più
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This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Leggi di più
Great gift for a dark chocolate lover, very appreciated. Ideal speed of delivery. Packaged in a lovely good quality way. Would buy again
Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Leggi di più
Dettagli dell'azienda
- Cioccolateria artigianale
- Negozio di dolciumi e caramelle
- Fabbrica di cioccolato
- Cioccolateria
- Dolciumi
- Fornitore di regali aziendali
- Buffet di dolci e dessert
- Negozio di prodotti alimentari per gourmet
Scritti dall'azienda
Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com
Informazioni di contatto
3 Holkham Road , PE2 6TE, Peterborough, Regno Unito
- 01733 602421
- info@firetreechocolate.com
- www.firetreechocolate.com
4,8
Eccellente
520 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic chocolate!
17 marzo 2025
Risposta di Firetree Chocolate
We're thrilled you think so! Thank you for supporting a small UK bean-to-bar chocolate maker.
Great service
Great service! Dispatch and delivery were fast, with tracked Royal Mail delivery. Nice chocolate too.
10 marzo 2025
Risposta di Firetree Chocolate
We're so glad you received your chocolate efficiently as alongside the taste of the chocolate, we strive to ensure our customer service is just as great.
A volcanic explosion of goodness and taste
Fast delivery and the chocolate tastes amazing, definitely worth the slighty higher cost for an amazing healthy natural chocolate loaded with antioxidants and taste
12 marzo 2025
Risposta di Firetree Chocolate
We loved to hear that you experienced a volcanic explosion of flavour! Having only a handful of ingredients in our chocolate allows the naturally antioxidant-rich volcanic cocoa beans to shine, and it never fails to amaze us that the same ingredients results in chocolate that tastes so diverse, based simply on the soil the cocoa was grown in. It's a passport to paradise for your taste buds!
Firetree Chocolate is excellent…
Firetree Chocolate is excellent chocolate. Deep rich taste. Savour one piece at a time and keep in the fridge (personal choice).
10 marzo 2025
Risposta di Firetree Chocolate
Thank you for this smashing review and we love to hear of how you like to enjoy our chocolate. One square at a time, and savoured to let the flavour notes fully wash over you. It sounds very mindful to us! We really appreciate your support of a small UK-based Craft Chocolate Maker.
Risposta di Firetree Chocolate
We are glad to hear both these points! Thank you for ordering form Firetree and we hope to keep up these high standards for many more orders to come.
Not what I ordered
Took a long time to arrive and I was sent a kilo of chocolate instead of the bars I ordered plus the hot chocolate had come out of the plastic packet inside the container and stuck to the adhesive.
7 marzo 2025
Risposta di Firetree Chocolate
Sorry for the delay in reply but we just wanted to fully investigate your case before getting back to you on Trustpilot, as well as directly to rectify the situation.
Firstly, we sad to hear of your experience of the hot chocolate, in that it had come out of the inner pack. We are currently in direct contact with you to replace this pack. As for the 1 kilo of chocolate you received, when we looked into your order, this is indeed the product you ordered - as stated on the initial order form.
If you ever find this to be the case in the future, do not hesitate to reply to the initial order form and we can rectify the order immediately. In the meantime, we hope you enjoy your replacement hot chocolate.
I look forward to my subscriptionn…
I look forward to my subscription delivery. The 100% chocolate, my favourite, comes in 2 single varieties of chocolate grown on volcanic soils. It's the finest chocolate I have tasted.
7 marzo 2025
Risposta di Firetree Chocolate
That is high praise indeed and we totally agree and still find it hard to believe that there is no added sugar, as it tastes so naturally sweet and creamy. Thank you for taking the time to leave a review for us - it means a lot to a small chocolate company, like ourselves.
Way better than Cadbury's but...
Way better than Cadbury's, Rowntree's et al but still not a patch on Willie's Cacao.
5 marzo 2025
Risposta di Firetree Chocolate
We appreciate your feedback and we are so glad you have found two bean-to-bar chocolate makers that you like. We are glad you find us better than Cadbury's and other mass-market chocolate and we have to agree - biased though we are! The taste is just another level, isn't it?
Thank you for choosing UK-based craft chocolate and from our team and the cocoa farmers we directly work with, we truly appreciate your support.
Super quick delivery so received in…
Super quick delivery so received in time to be a gift!
4 marzo 2025
Risposta di Firetree Chocolate
That is a relief to hear. We aim to send out any orders on the same day (if ordered before 2pm, Mon-Friday) so are pleased to hear that once it leaves us, the next steps in the process were on your side, too!
We hope they enjoyed the gift and thank you for your support of a small UK-based chocolate company through your gifting choices.
Risposta di Firetree Chocolate
We couldn't ask for a better 5* review than that! Thank you for choosing Firetree Chocolate and we hope to send you chocolate soon!
Great chocolate
Great chocolate, each bar nuanced and intriguing in its own right, a real delight.
17 febbraio 2025
Risposta di Firetree Chocolate
What a lovely review of our chocolate and we are thrilled you found each of the bars nuanced and intriguing as that was exactly our aim.
We still find it hard to believe that all of our single-estate bars contain the same handful of ingredients and yet taste so, so different, simply due to the island from which the cocoa beans originate. They truly are a passport to chocolate paradise for your tastebuds!
Risposta di Firetree Chocolate
Thank you for this 5* review and we couldn't ask to be called anything more. We will endeavour to keep creating awesome chocolate for many more years to come!
Very nice chocolate and impressive…
Very nice chocolate and impressive delivery turnaround time
21 febbraio 2025
Risposta di Firetree Chocolate
We are glad to hear that our chocolate received you in good time! We never want you to be too far away from your next Firetree moment, after all..
Tastiest chocolate in the world
Tastiest chocolate in the world, delivered in a jiffy! What more can anyone ask for! Thank you <3
12 febbraio 2025
Risposta di Firetree Chocolate
We totally agree! We endeavour to ensure that your next Firetree Chocolate moment is never too far away. Thank you for your support of a small British chocolate producer, it means a lot to our team of chocolate makers and cocoa farmers.
Great service and amazing chocolate… on…
Great service and amazing chocolate… on another level!
12 febbraio 2025
Risposta di Firetree Chocolate
We are thrilled to be positioned on another level with our great service and amazing chocolate. Two elements that we deem essential to Firetree. We will endeavour to keep up these standards for chocolate lovers like yourself. Thank you for your support of Firetree Chocolate.
Really easy to order and track
Really easy to order and track, chocolate tastes fantastic and the taste notes are really on the nail
21 febbraio 2025
Risposta di Firetree Chocolate
We are glad to hear your 5* feedback of our service, chocolate and taste notes and would like to thank you (and your tastebuds) for your support of Firetree Chocolate. We couldn't do it without you!
Deliciously rich chocolate
The chocolate arrived quickly and well packaged. We purchased a mix of the milk, vegan milk and cappuccino chocolates and loved the rich, creaminess of them. The only one that didn’t get full marks from us was the oat milk as it was too sweet and not as cocoa rich for our taste. Otherwise, we were very impressed and will definitely order again.
10 febbraio 2025
Risposta di Firetree Chocolate
Thank you for this thorough review of our milk chocolate products and we are so glad you enjoyed your experience of Firetree Chocolate. If you have any of the Oat Cappuccino bar left, we advise trying it in hot chocolate form, as it really comes into its own!
We look forward to sending you more milk chocolate in the future. Thank you for choosing Firetree Chocolate.
It was a present for my brother at…
It was a present for my brother at University. He was chuffed with it! Thank you very much!
10 febbraio 2025
Risposta di Firetree Chocolate
What a lovely gift to receive and we thank YOU for supporting Firetree Chocolate and the ethical chocolate we make, we really couldn't do it without gift givers like yourself.
Best hot chocolate I've ever tasted
This is my second purchase of the Solomon Islands Rich Volcanic Hot Cocoa and it's worth every penny. The first one lasted two months. It's so flavourful and velvety. I use full fat milk and a pinch of brown sugar to make mine. I use a milk frother and it creates a foamy head that's so much thicker than other types of cocoa I've used. Love it!
17 febbraio 2025
Risposta di Firetree Chocolate
Thank you for this great 5* review and we do enjoy hearing how you enjoy our products. Our Solomon Islands Rich Volcanic 100% Hot Cocoa is just delicious and some of the team prefer it to coffee in the morning, as it really does put a pep in your step!
Next time we enjoy it, we shall raise a cup to you as thanks for supporting a small UK-based chocolate maker.
Happy with product and service
I haven't received my first order and after calling Firetree, they replaced it the same day.
The chocolates are delicious 😋
7 febbraio 2025
Risposta di Firetree Chocolate
Thank you for your feedback of your experience of Firetree. We are sorry to hear you didn't receive your initial order but are glad to hear this was rectified and you got to experience our chocolate on the same day.
What's more, there is no better news to hear that once you received your chocolate that it was delicious - we couldn't ask for more!
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