FansBRANDS ® Recensioni 198

TrustScore 3 su 5

3,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unfortunately, I cannot recommend FansBRANDS. I have been waiting for a refund for a returned hoodie for more then a week now, and the package has already been delivered back to the store. Desp... Leggi di più

Valutata 3 stelle su 5

Всё хорошо, посылку получил быстро. Но ! служба доставки UPS , требует "Деклорацию" о посылке и чек об оплате ! Это не удобно. Вот международная доставка Почта России, хоть дольше по времени, но зат... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First of all I want to talk about fans brands website is totally legit & friendly user which i can scroll down my favourite products that is the F1 team shirt. One thing i like about the fans brands i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time buyer, NOW my ONLY go to retailer for F1 paraphernalia -FULL STOP. Great online website, great service response time to my plethora of queries and GREAT turnaround from order to receipt of... Leggi di più

Dettagli dell'azienda

  1. Negozio per sport motoristici
  2. Negozio di abbigliamento

Scritti dall'azienda

The largest Formula 1™ merchandise on the Earth. Only official products!


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

great quality shirt

great quality shirt . but €27 for delivery that took well over a week is crazy. Not very helpful when i was asking where my packagexwas

as your reply shows what a bad company you are to deal with. i email you several times and you were no help. don’t recommend this company. i will be buying my F1 merchandise from somewhere else

23 luglio 2022
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Logo di FansBRANDS ®

Risposta di FansBRANDS ®

Hi Gwen,

Unfortunately Ireland is the most expensive at GLS and also one of the most distant point from our warehouse. Where have you contacted with us? I can't find your emails. Thank you!

Update 07.26.
I don't really understand you: a bad company doesn't want to help your issues. I am here to help. Also I could give you direct contact to managers or even to the owner of the company if you need.
Since I have found the email conversation between you and one of my colleague. You are right, she didnt send you the website where can check out the package status, and there was no answer your last reply. I apologize for the inconvenience. I will discuss with her about this kind of issues to avoid the mistakes in the future.
I am really sorry about your opinion, and let me wish you better luck with other companies.
Thanks for your review and order. Have a nice day!

Valutata 5 stelle su 5

These guys are underrated

It’s my first time ordering from these guys and I gotta say I’m very happy with their team. Since I’m outside the EU I’m grateful for their outlet discounts and makes the import duties hurt a bit less. Shipping was a bit slower than what I’m used to but that’s really no issue I’m just spoiled. Definitely won’t be the last time I order from here

6 luglio 2022
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Risposta di FansBRANDS ®

Hi Abner,

Thanks for your review, it is good to see such a satisfied opinion. Unfortunately many people can't contact with the courier or thier country's customs, and they underrate us..

Valutata 1 stelle su 5

Very bad service

Very bad service from your courier,
Its not about the canceled order its about the delivered order

5 luglio 2022
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Risposta di FansBRANDS ®

Hello Mike,

Can you please exlain your issue? I have found an order may belongs to you, but it wasn't paid succcessfully, thats why it was cancelled.

Valutata 1 stelle su 5

Got an e-mail saying package was…

Got an e-mail saying package was delivered, never got the package in question, wrote to the team to get some answers but got no replys. Please fix this

21 giugno 2022
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Risposta di FansBRANDS ®

Hello Jonathan,
I can't find email sent by "Jonathan". Could you send me an email with more data of your order please? Send it to sales@fansbrands.com! Thank you.

Valutata 5 stelle su 5

Fans in Asia

For a Formula 1 fans living in Asia, it only took 7days to receive the package and the products are original. I will come back to order again for sure.

13 giugno 2022
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Risposta di FansBRANDS ®

Hello Wayne,

Thanks for your order and review. I hope you enjoy the products you get. See you later! Have a nice day!

Valutata 3 stelle su 5

The order came and I am happy with the…

The order came and I am happy with the quality. However, I ordered a small and got sent a large shirt! I don’t really want to have to send it back for a replacement as I’m on the other side of the globe

11 giugno 2022
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Risposta di FansBRANDS ®

Hi James,
Thanks for your order and review. If we sent wrong size by our mistake we pay the costs of the shipping back to us and also we send you the correct size without any extra cost. Please contact with our customer service via email: sales@fansbrands.com.

Thank you!

Valutata 5 stelle su 5

The products are good!

The products are good!! However, the delivery UPS in Vietnam is poor. But finally, customs service of FansBRANDS also helped me contact with UPS VN side. All in all, this is a good company with good products!

10 giugno 2022
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Risposta di FansBRANDS ®

Hello Amanda,

Thanks for your order and review too. I hope UPS is getting better and better in your country. Our experience is that UPS is the best almost all side.

Have a nice day!

Valutata 5 stelle su 5

Fast and reliable service

After my previous experiences of waiting months for orders from outside South Africa, I ordered from FansBRANDS with the expectation to again wait months. I am happy to say that I have been proven wrong. I was kept informed of progress, payment of import duties was done within a day and I even received my quality team replica clothing before the original indicated date. Not even two weeks from finalising my order. I will always recommend and use FansBRANDS for any future orders.

27 maggio 2022
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Risposta di FansBRANDS ®

Hi Marius,

Thanks for your order and review. We are working hard to be better and better. Have a nice day!

Valutata 5 stelle su 5

Fast delivery

Fast delivery, great product ☺️

18 maggio 2022
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Risposta di FansBRANDS ®

Hi Simeon!
Thanks for your order and review. Have a nice day!

Valutata 3 stelle su 5

Mixed emotions

First of all I would like to thank the staff. Everyone is very friendly, helpful and very customer-oriented. The shop is beautiful and well laid out. Unfortunately, the dress sizes are very different depending on the brand. So I had to return different pieces of the order. From Switzerland, this involves a great deal of effort and high costs. That's why I have to rate the rating as "ok". Shop itself and employees receive 5 stars

17 maggio 2022
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Risposta di FansBRANDS ®

Hi Willi!
Thanks for your review. Yes, the sizes are always a critic point when ordering clothes online. We are trying to add more information about our products but it is a hard work. When you finish with a collection it is sold out.. :) If you have any question, dont forget to contact with FansBRANDS support!
Have a nice day!

Valutata 5 stelle su 5

Mogahdeblil

Very nice to deal with and they are good in dealing and that your products are new and original

16 maggio 2022
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Risposta di FansBRANDS ®

Hi Mogahd! Thanks for your order and review! Have a nice day!

Valutata 5 stelle su 5

Prima webshop!

Jammer dat de verzendkosten zo hoog zijn (€17) anders zou ik zéker vaker bestellen. Keurige, snelle levering en ook het contact via Whatsapp én mail snel en behulpzaam afgehandeld.
Kortom: prima webshop!

16 maggio 2022
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Risposta di FansBRANDS ®

Hi Kip!
Thanks for your review. Unfortunately GLS and UPS raised their prices very much cuz of the war sanctions. We hope it will end soon. Have a nice day!

Valutata 5 stelle su 5

First of all I want to talk about fans…

First of all I want to talk about fans brands website is totally legit & friendly user which i can scroll down my favourite products that is the F1 team shirt. One thing i like about the fans brands is that all the products are original & not fake or replicas. The customer service is super friendly, i got a respond from them immediately !. I got my item on 5th of may 2022 in good condition & I'm happy with the quality of the material it fits me just nice. I will eventually order again soon.

10 maggio 2022
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Risposta di FansBRANDS ®

Hi Shaharuddin,

Thanks for your order and review. We are working hard on user experience, so it is good to hear this kind of feedbacks. Have a nice day!

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