very good quality, fast delivery... good service. My cookware mainly use Le Creuset, but I will change to use Falk copper now, quality is much better than a lot other French brands. Highly Recommend... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A little pan for a lot of money. Only used once so far. It did what it was meant to do so what more can I say. I find the cast iron handle rather an ugly appendage and it gets extremely hot very quick... Leggi di più
Have just purchased my third pan from Falk Culinair and as ever the quality and service are exceptional. Ordered on New Years day, the pan was delivered to my door just over an hour later! The pans... Leggi di più
You can get very similar performance from high quality tri-ply using the same amount of aluminium instead of copper (e.g. Samuel Groves) and that comes with a lid and is cheaper. But if you r... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Falk Culinair is a third generation company based in Belgium manufacturing heirloom quality solid copper cookware. Their commitment to provide products that stand up to the demands of the 21st Century is evident in every finished piece. The traditional values and practices that have made Falk Culinair successful are as important today as they were when the first copper piece was forged.
Informazioni di contatto
4,0
Molto buono
715 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service
Excellent service. Items arrived properly wrapped and delivery was swift.
5 novembre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for taking the time to offer a review of our service, Mr O'Toole. It's good to know the team provided proper packaging and that you received your order in a timely fashion! I hope you enjoy using your cookware for many years to come.
Carol Corke
Falk Culinair
The very best in copper cookware from…
The very best in copper cookware from the best company.
Excellent customer relations.
Overnight delivery in a very safely wrapped box.
No problems here boys and girls.
My collection of Falk cookware continue to grow.
26 ottobre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Providing a superior customer experience is as important to us as the quality of the copper cookware we sell. Thank you for taking time to comment on our service as well as the speedy delivery and your seal of approval on your new cookware, Mr Maxwell!
Carol Corke
Falk Culinair
Superb quality copper pans
Superb quality copper pans, super swift order turnaround, what's not to like?
Very happy loyal customer.
25 ottobre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thanks for leaving us a review, Trish. We value all the feedback we recieve and it's lovely to hear that you're a happy Falk customer!
Carol Corke
Falk Culinair
Excellent copper preserving pan
Excellent copper preserving pan ! I was introduced to Falk by an instagram follower, so I feel very fortunate to have had this connection into the world of Falk
Once you have cooked on one for preserving you never want to cook on anything else!
9 ottobre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for providing this valuable feedback, Trish. Not only do we appreciate hearing how your cooking experience with Falk is, but knowing how you became aware of our product is a big benefit. Thank you for giving us your time and thoughts.
Carol Corke
Falk Culinair
Great Products & Great Service!
Excellent product delivered in a very timely manner ... couldn't be happier. Thanks!
1 ottobre 2019
Non scritta su invito
Risposta di Falk Culinair UK
It's always great to hear that the delivery went smoothly and so pleased you're happy with your pans. Thank you for taking the time to provide feedback!
Carol Corke
Falk Culinair
Very pleased with frying pan
Very pleased with frying pan. Arrived on the day and time stated.
17 settembre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Dear Mr Somerville,
We read each and every Trust Pilot review we receive, and appreciate you taking the time to post your review. We're glad to know you happy with your frying pan, and also with the delivery arriving as promised.
Carol Corke
Falk Culinair
Great quality poor delivery
The quality of the product is fantastic. My only complaint is the delivery time period didn't match the promise on the web site, which ruined the whole process. It was a birthday present and was delivered after the birthday, so not great.
14 settembre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for taking the time to post a review of Trustpilot. We read every one of these and appreciate you letting us know that we did not live up to your expectations on this occasion.
As may have noticed when ordering the 24cm saucier pan, this was the last one we had available in the UK warehouse. When packing this on the Monday, our warehouse team discovered a mark on it, as they carefully inspect every piece before shipping.
We therefore despatched this from Belgium, which unfortunately is not a next day delivery service.
We’re sorry our service was not as timely in this instance as we know our customers have come to expect and thank you again for your custom.
Neil Corke
Falk Culinair
Painless and fast delivery
Painless and fast delivery, and the one time I've had to email Neil directly about something I received an almost instant and thorough reply. Very happy.
6 settembre 2019
Non scritta su invito
Risposta di Falk Culinair UK
Dear Mr Moore, it's always gratifying to know that we've succeeded in our primary objective, which is to deliver the finest cookware available in the most expedient way possible to our customers. We take our committment to service very seriously, and are pleased you've found our customer care worthy of mention. We hope your purchase exceeds your expectations.
Carol Corke
Falk Culinair
A little pan for a lot of money
A little pan for a lot of money. Only used once so far. It did what it was meant to do so what more can I say. I find the cast iron handle rather an ugly appendage and it gets extremely hot very quickly. Delivery was OK but I wasn't in for the first delivery and instead of following the clear instructions as to where to leave it in my absence it was returned to the depot and brought back the next day. Possibly more secure that way and I was in no hurry to use it, so just commenting, not complaining.
3 settembre 2019
Non scritta su invito
Simply the best
I have many Falk Pans - cannot recommend them highly enough. The heat is very evenly distributed in the pan so not hot spots and burning - the heat transfer is so good you only need to medium to low settings on the hob. They are easy to clean and look good. What more do you want from a pan?
31 agosto 2019
Non scritta su invito
Risposta di Falk Culinair UK
What a glowing recommendation, Mr Rees-Jones, and one we very much appreciate you taking the time to share. We can only agree with you, what more, indeed, could be desired of a pan! May you make decades worth of delicious memories with your pans!
Carol Corke
Falk Culinair
Beautiful products
Beautiful products, we ordered a 10cm saucepan and the quality is lovely. Great customer service and quick delivery. We will be ordering again
29 agosto 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you, Amy, for taking the time to share your thoughts with us. We always try to provide the best service possible, so it's great to know you've had a positive experience. We hope you enjoy using your Falk saucepan as much as we do!
Excellent pans
12 agosto 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for sharing your thoughts, Ray! We appreciate the feedback.
Kind Regards,
Carol Corke
Falk Culinair
Excellent products
Excellent products, excellent service, recommended for anyone looking for some quality cookware.
4 agosto 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for posting a review of both our service and products, Ra. Your endorsement is certainly appreciated!
Kind regards,
Carol Corke
Falk Culinair
Another year and another addition to my…
Another year and another addition to my growing Falk Copper pan range. This time a lovely little 14cm saucepan which as usual arrived promptly (next day). Well done Falk for the eco friendly packaging.
2 agosto 2019
Non scritta su invito
Risposta di Falk Culinair UK
Hello Stephanie! Thank you for taking the time to share your experience with our products. I'm pleased that your new saucepan arrived next day as promised. We strive to provide our valued customers with the best service possible, as you undoubtly know. How clever of you to notice that we continue to make every effort to be "green" and recycling packing materials is one of the ways we can positively affect our impact on the environment. Enjoy your new pan and all the lovely foods you prepare in it!
Kind regards,
Carol Corke
Falk Culinair
I love this pan!
I was a little surprised at the size of the pan. It was a lot bigger than I expected. It is, however, beautiful. I have had it for less than two weeks, but, have found myself using it a lot already.
I have used it for stews, pot roasts, and once for making iced cream. It really is a lovely pan to use. I already have a falk lid to fit the pot au feu, and I do recommend buying one. It would amazing to serve too! Great pan!
31 luglio 2019
Non scritta su invito
Risposta di Falk Culinair UK
How nice to know you're finding your new pan so versatile as well as beautiful, Miss Ogwuma. It's always a pleasure to hear from our customers and I appreciate you taking the time to post a review. Thank you for being a part of the Falk "family"!
Kind regards
Carol Corke
Falk Culinair
For many years I wanted to purchase…
For many years I wanted to purchase some copper ware. We have just recently installed a bespoke kitchen made from New Zealand native timber with a granite work top. Matai timber was retrieved from a river, having been submerged for 150 years, felled in the early pioneer times.
I have reviewed a number of different manufacturers and the combination of copper and stainless steel is a winning combo.They look fantastic.
One small note: I felt your packaging could be improved. Upon arrival, the handle of my new 28cm frying pan was protruding from the cupboard box. A lid for the pan also has a small dent.
Purchasing your copper ware is a major investment for most people,
perhaps, improved packaging would reduce damage and reassure customers.
I phoned and spoke to Neil, his response was fantastic and a new lid is on it's way, great customer service.
thanks
24 luglio 2019
Non scritta su invito
Risposta di Falk Culinair UK
Your lovely bespoke kitchen sounds like a true haven for a cooking enthusiast, and I'm delighted you chose Falk copper cookware to complete your project. I hope you have a lifetime of memory making experiences cooking in that superb kitchen with your new cookware! We take our customers comments seriously and will certainly pass on your thoughts about the packaging. Thank you again for choosing Falk copper cookware!
Kind regards,
Carol Corke
Falk Culinair
Good quick delivery and lovely product
19 luglio 2019
Non scritta su invito
Risposta di Falk Culinair UK
I'm glad to know your Falk cookware arrived in a timely fashion and that you're pleased with your purchase. May you have a lifetime of enjoyable use!
Kind regards,
Carol Corke
Falk Culinair
Risposta di Falk Culinair UK
We may be slightly biased, Steve, but we wholeheartedly agree with your kind assessment! All joking aside, we believe our copper cookware is second to none, and strive to provide our customers with service worthy of such a fine product. Value for money is part of that service. Thank you for taking the time to share your thoughts.
Kind regards
Carol Corke
Falk Culinair
Really happy with the purchase!
Really happy with the purchase. Wouldn't usually go for a saucepan at this price range but the try-me offer makes it very tempting. I am really happy that it is the 18cm saucier pan that is on the try-me offer as it is a very versatile pan for me.This saucier pan is beautifully constructed and seems to be sturdy enough to last a very long time. I have never used copper cookware before but this brings liquid to boil much quicker than my old saucepan. Perfect for boiling a small amount of vegetables and cooking noodles. I particularly like the molded lip which make pouring much less messy.
11 luglio 2019
Non scritta su invito
Risposta di Falk Culinair UK
Glad you're enjoying your new "Try Me" saucier pan. Many people choose this as an introduction to copper cookware. We hope it meets or even exceeds your expectations.
Kind regards,
Carol Corke
Falk Culinair
Stunning Pan
It's stunning pan, loved it a lot will definitely get more.
27 giugno 2019
Non scritta su invito
Risposta di Falk Culinair UK
Thank you for taking the time to share your feedback regarding our cookware, Jin! I'm so happy to know that you're pleased with your pan, and hope you enjoy using it for many, many years.
Kind regards,
Carol Corke
Falk Culinair
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.