Fairway Furniture - St Austell Recensioni 

442
TrustScore 5 su 5

4,8

Stadium Park, Par Moor Road, PL25 3RP St Austell, Cornwall, GB


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Valutata 5 stelle su 5

Great customer service and very helpful staff. Spent plenty of time with us going through everything. No pressure felt. Fantastic delivery and assembly drivers.

L'azienda ha risposto

Valutata 5 stelle su 5

Won the item I choose staff excellent prompt delivery right to room it was to go in Have used them before and will again in future

L'azienda ha risposto

Valutata 5 stelle su 5

We went into the store at Parr Market in Cornwall to actually kill some time! We had never visited a Fairway store before and were impressed with the styles and quality of your sofas. We were served b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

They have furniture ranges that matched our requirements. Helpful staff and competitive prices. We were on holiday and visited the store and found items that we had been unable to source elsewhere.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di letti
  3. Negozio di mobili per camere da letto
  4. Negozio di materiali da pavimentazione
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Informazioni su Fairway Furniture - St Austell

Scritti dall'azienda

Fairway Furniture is the leading independent home furnishing retailer in the South West of England.

Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.

From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget. Find your nearest store Need help? Chat now Shop now

FREE 5 Year Structural Guarantee

Giving you long-term peace of mind

Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.

Informazioni di contatto

  • Stadium Park, Par Moor Road, PL25 3RP, St Austell, Cornwall, Regno Unito

  • 01726 817333

4,8

Eccellente

TrustScore 5 su 5

442 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(442)

625 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

They have furniture ranges that matched…

They have furniture ranges that matched our requirements. Helpful staff and competitive prices.
We were on holiday and visited the store and found items that we had been unable to source elsewhere.
We completed our order online at home and took delivery a few weeks later. Furniture delivered all the way from Plymouth to Cheshire fuss free.

1 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your fantastic 5-star review! We're delighted that you found exactly what you were looking for and that our team could help you choose the right furniture at a competitive price. It's great to hear the online ordering process was straightforward and that your delivery from Plymouth to Cheshire went smoothly. We really appreciate your support and hope you enjoy your new furniture for many years to come!

Valutata 5 stelle su 5

Very helpful staff were great

Very helpful staff were great. Helping us chose and keeping us informed delivery service was superb so easy Great 😀

3 giugno 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your fantastic review. We're delighted to hear that our team was able to help you choose the right furniture and keep you informed throughout the process. It's especially pleasing to know that you found our delivery service superb and that everything was made easy for you.

We truly appreciate your kind words and your support, and we hope you enjoy your new furniture for many years to come.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

St. Austell branch.

St. Austell branch. Fantastic help and advice from Andrea. Highly recommended.
Items delivered today and all set up by the delivery guys.
Happy with everything.

3 giugno 2026
Non scritta su invito
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Risposta di Fairway Furniture - St Austell

Thank you for your wonderful review!

We're delighted to hear that Andrea at our St Austell branch was able to provide fantastic help and advice. It's also great to know that your items were delivered and set up smoothly by our delivery team.

We really appreciate your recommendation and are pleased that you're happy with everything. Thank you for shopping with us!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Fairway was a 5* experience

At the Fairway store we came across a lovely lady called Karen, she found us the perfect corner sofa and delivery was a few days later. The service from the store and delivery was 5* and I would go to Fairways for furniture in the future.

22 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your wonderful review! We're so pleased Karen helped you find the perfect corner sofa. It's great to hear both our store and delivery teams provided 5-star service. We truly appreciate your support and look forward to welcoming you back to Fairway in the future!

Valutata 5 stelle su 5

Andrea at the Par market site was…

Andrea at the Par market site was great. She gave us superb customer service by offering us suitable options to meet our needs and was polite, friendly, and so helpful when we purchased our sofa bed recently. A real asset to the company. The delivery guys were really respectful and unobtrusive.

16 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your wonderful review.

We're thrilled to hear that Andrea provided such excellent customer service and helped you find the perfect sofa bed for your needs. We will be sure to pass on your kind words to her – she will be delighted to know that her friendly, knowledgeable approach made such a positive impression.

We're also pleased to hear that our delivery team were respectful and considerate while delivering your furniture. Providing outstanding service from showroom to delivery is something we take great pride in.

Thank you for choosing Fairway and for taking the time to share your experience. We hope you enjoy your new sofa bed for many years to come.

Valutata 5 stelle su 5

Excellent in store service and staff

Excellent in store service and staff, excellent delivery service and staff

22 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your kind words! We’re delighted to hear you had an excellent experience both in our St Austell store and with our delivery service. Our team works hard to provide the best service possible, and your feedback means a lot to us. Thank you for taking the time to leave us a review. Kind regards Fairway

Valutata 5 stelle su 5

Polite n professional

Polite n professional. X
St Austell Fairway furniture. X

4 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you for taking time to leave us a 5 Star review, we will ensure we pass on your kind words to our St Austell team, praising their service.

Thank you for choosing to shop with us.

Kind regards, Fairway Furniture.

Valutata 5 stelle su 5

Could not falt the service from the…

Could not falt the service from the brilliant sales person to the communication from your team, and the delivery drivers were fantastic thank you all very much.

13 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your wonderful review. We’re thrilled to hear that you were so pleased with the service you received from start to finish.

It’s great to know that our sales team, customer communication, and delivery drivers all helped make your experience such a positive one. We’ll be sure to share your kind comments with the whole team.

Thank you again for choosing us and for taking the time to leave your review.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

You have a great range of beds

You have a great range of beds, well set out in your store. The staff are very friendly and helpful. The delivery drivers were careful and on time.
I have bought furniture from you before and will continue to do so in the future.

11 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your lovely review and for your continued loyalty to us. We’re so pleased to hear that you enjoyed browsing our range of beds and found the store welcoming and easy to explore.

It’s wonderful to know that our team were friendly and helpful, and that the delivery drivers provided a careful and punctual service.

We truly appreciate your repeat custom and your kind recommendation. We look forward to helping you again in the future.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Fairway furniture St Austell,Andrea was…

Fairway furniture St Austell,Andrea was so helpful helping use decide on exactly what we wanted.Nothing was too much trouble.From ordering in store,keeping in touch right up to delivery.
Even another member of staff that I spoke to on the phone measured the sofa we looked at in store to reassure me on size.
Delivery was on time and delivery men really friendly.
Definitely shop there again.

13 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your wonderful review. We’re so pleased to hear that Andrea at our St Austell store was able to help you find exactly what you wanted and made the whole process easy and enjoyable.

We’re also delighted that your delivery arrived on time and that the delivery team were friendly and helpful. Your kind comments mean a lot to us, and we look forward to welcoming you back again in the future.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Kept in touch and arrived on time and efficient

Sales Man kept in touch and bed arrived on time and was quickly and efficiently set it up.

9 maggio 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your great review! We’re so pleased to hear that our salesman kept in touch throughout the process and that your bed arrived on time. It’s wonderful to know the delivery and setup were carried out quickly and efficiently.

We appreciate your feedback and hope you enjoy your new bed!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Sofas

Karen, the sales representative was amazing. Very helpful, friendly and informative. She showed a lot of patience as it took me a while to choose two sets of sofas for different rooms. The delivery men were also very friendly and made the delivery run smoothly.

4 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your wonderful review! We’re delighted to hear that Karen provided such helpful and friendly service while you chose your new sofas. We know selecting the perfect furniture can take time, and we’re so pleased she made the experience enjoyable for you.

It’s also great to hear that our delivery team made everything run smoothly. We hope you enjoy your new sofas and we hope to see you again in the future!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

We were looking for two settees with a…

We were looking for two settees with a quick delivery, we visited Fairway at Par and found just what we wanted, the sales lady was friendly and not pushy, the settees arrived on the given date, the two men were courteous unpacked everything, made sure everything worked and were off, all round good service.

9 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for the 5-star review! We’re delighted you found the perfect sofas and that our team made the process easy and enjoyable. It’s great to hear our sales colleague struck the right balance and that delivery went smoothly, with everything set up and ready for you. We’ll be sure to pass your kind words on to the whole team.

We hope you enjoy your new sofas!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

An exceptional service from start to…

An exceptional service from start to finish. 5 ⭐️⭐️⭐️⭐️⭐️
From our showroom meeting with a professional gentleman to the delivery of our mattress which was handmade. We were informed of all processes and they delivered. Thank you gold standard service which others should follow.

3 marzo 2026
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Risposta di Fairway Furniture - St Austell

Thank you for such an amazing 5-star review! We’re thrilled to hear you experienced exceptional service from start to finish, from your time in the showroom right through to the delivery of your mattress. Keeping our customers informed every step of the way is something we pride ourselves on, so it’s wonderful to know this stood out to you.

Your “gold standard” comment truly means a lot—thank you for your support, and we hope you enjoy your new mattress!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

first class service

first class service. karen was very helpful from start to finish asset to your company.

14 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your great review! We're delighted to hear you received first class service in-store. Karen will be thrilled with your feedback!

We hope you enjoy your new furniture and we look forward to welcoming you again soon.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Good customer service

Good customer service, good communication, shame we had to wait 7 weeks for product to be available but we were told this when we ordered.

18 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your review! We're pleased to hear you were happy with the customer service and communication throughout your order.

Delivery lead times do vary between manufacturers and, as such, are unfortunately outside of our control, but we always aim to provide clear and accurate information at the time of ordering.

We hope you’re delighted with your new dining furniture. Thank you for shopping with us.

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Great customer service delivered…

Great customer service delivered earlier than expected as they had our bed in stock. Well worth a visit and the staff are so friendly and helpful.

14 dicembre 2025
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Risposta di Fairway Furniture - St Austell

Thank you so much for you great review!

We’re really pleased to hear that we could get your bed to you sooner than expected. Your feedback means a lot to the team.

We hope you love your new bed, and we look forward to welcoming you again soon!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

I always go to Fairway furniture for…

I always go to Fairway furniture for all my furniture etc I have been shopping with you for the last 30 years..Why,because there is always a lovely selection of the item that i need and i find it hard to choose.There are always special offers.The staff have always been friendly and helpful and nothing is too much trouble.The delivery is always when stated and the delivery people always friendly.Thankyou,

4 marzo 2026
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Risposta di Fairway Furniture - St Austell

Thank you so much for your incredible loyalty over the past 30 years! We’re thrilled to hear that you’ve consistently enjoyed our selection, special offers, and friendly, helpful staff.

It’s wonderful to know that our delivery team has always provided reliable and friendly service, too. Your continued support means the world to us, and we look forward to helping you with many more furniture purchases in the years to come!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

Great staff

Great staff, really easy to deal with. Friendly, helpful and informed. The two delivery guys were excellent. Well done.

1 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your kind feedback! We’re so pleased to hear that you found our team friendly, helpful, and knowledgeable.

It’s especially great to know our delivery team made such a positive impression—we’ll be sure to pass on your compliments to them.

We really appreciate your support and hope to see you again soon!

Kind regards, Fairway Furniture

Valutata 5 stelle su 5

The 2 men who delivered the settee were…

The 2 men who delivered the settee were very helpful and found a way to remove the old sofa before bringing in the new one. It was all delivered and the new one put together in a few minutes.

1 aprile 2026
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Risposta di Fairway Furniture - St Austell

Thank you for your great review! We’re delighted to hear that our delivery team were so helpful and went the extra mile to remove your old sofa before bringing in the new one. It’s fantastic to know everything was completed quickly and smoothly for you.

We really appreciate your comments and hope you enjoy your new Celebrity sofa!

Kind regards, Fairway Furniture

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