ExaVault Cloud FTP Recensioni 

270
TrustScore 2 su 5

2,0

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me... Leggi di più

Valutata 1 stelle su 5

We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface wi... Leggi di più

Valutata 2 stelle su 5

Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. Th... Leggi di più

Dettagli dell'azienda

  1. Servizio di cloud storage
  2. Servizio di cloud computing

Informazioni su ExaVault Cloud FTP

Scritti dall'azienda

A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds.

We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security.

Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft.

Our platform provides tons of capabilities including:

- Full FTP, FTPS and SFTP support.
- Detailed logs & granular user permissions.
- Robust developer API.
- Event-driven webhooks.
- SSH key management.
- And much more!

Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

270 recensioni

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2,0

Tutte le recensioni

(270)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Incredibly bad service

Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me a quote and wants to book another call. Incredibly bad process flow - which is probably incredibly uncomfortable for the sales reps. Do better.

2 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Good service when no outage

Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.

18 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Unjustified Huge Increase in Price with Little Notice

The have been using ExaVault for some time and paying $20 per month. We were sent an email out of the blue recently saying that the annual subscription would now be $2,100! This is way beyond our budget and leaves us in a very difficult position, needing to restructure our IT, and our relationship with the 3rd parties at short notice. If this is how their customers are treated, they deserve 0 stars. I am trying to imaging what they would say to their providers if bills starting landing on their door mat with little notice and 500% increases in charges. We are small business with very low volume users, only transferring a few files a day, each nothing more than a csv file with a few lines of text. Very unimpressed.

21 giugno 2022
Non scritta su invito
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Risposta di ExaVault Cloud FTP

Hey Anthony,
Thanks for the honest review. We are adjusting our focus toward businesses with critical file transfer needs and have made an intentional decision to discontinue our old pricing that was really intended for personal use. Our new pricing includes many new capabilities as well as a dramatically expanded support offering, which makes sense for most, but not all of our customers. I'm sorry that ExaVault is no longer a fit for you and we wish you the best.

Valutata 1 stelle su 5

The price has gone up 1400%

Exavault was great when it was $20 per month. Now they're going to charge me $3350 annually for the "essential" plan, a 1395% increase.
For this price I can't even get a custom domain or unlimited transfers. What a joke

16 giugno 2022
Non scritta su invito
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Risposta di ExaVault Cloud FTP

Hey Jonno,
Thanks for the honest review. We are adjusting our focus toward businesses with critical file transfer needs and have made an intentional decision to discontinue our old pricing that was really intended for personal use. Our new pricing includes many new capabilities as well as a dramatically expanded support offering, which makes sense for most, but not all of our customers. I'm sorry that ExaVault is no longer a fit for you and we wish you the best.

Valutata 5 stelle su 5

FTP/SFTP made easy. Fantastic.

We've used ExaVault for several projects requiring secure and auditable file transfer. It's much easier and more flexible than the "old school" methods of setting up FTP or SFTP servers. We've not (yet) had a need to use the API or the "Widgets" feature, but it's good to know they're available when needed. It just works. Highly recommend.

7 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Easy, secure, flexible...and no training required.

Our business has to create new FTP accounts all the time and ExaVault makes it as easy as possible. I'm a big fan of their easy-to-activate custom notifications that make sure everyone everyone is keep in the loop about the latest file activity.

I also love how they're constantly improving the service and interface. ExaVault will have my business for years to come!

7 dicembre 2021
Non scritta su invito
Valutata 4 stelle su 5

ExaVault Cloud FTP is Great!

Overall the product and our experience with the software and support team has been great. They continue to add necessary features to keep ftp options available for our customers that want more and more automated workflows.

19 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Exactly what we needed

We were hosting SFTP services on-premise and we were always concerned about the security. It got so bad that we turned of the SFTP server when no in use. This was causing issues for our users. Then we found ExaVault. Cloud hosted SFTP services were exactly what we needed. Very secure and we can filter access based on IP address as well. Overall, a great product.

19 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

5 Fold price increase !!

After using the platform for quite a time (with no problems) we receive an email notifying us our monthly subscription is to increase 5 fold to $100 per month!
Its not that we make excessive use of the service either, always well within our quota.
I been left feeling that small businesses helped build ExaVault and now they have been out priced and cast aside, sad very sad.
Thanks for your reply, what you fail to mention is the condition of the 12 month price freeze is it's payable in one yearly payment upfront and afterwards still increase your fee from $20 to $100 per month.
Oh and sending out the price increase email the day after taking the months invoice payment feels a poor show too, especially because if we cancel you remove the service in 1 to 2 days but refuse to refund the unused portion of the plan.

13 settembre 2021
Non scritta su invito
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Risposta di ExaVault Cloud FTP

Kevin, we’re sorry that you felt caught off guard with your subscription renewal. We have recently updated our product offering and available plans, and our intention is to make the transition to a new plan as seamless as possible. We have been notifying all clients several times before taking any action, and are offering a number of options, including keeping your old plan for another year, with no price change.

If you would like to take advantage of that, please email us at support@exavault.com. Once again, I’m sorry our communication missed the mark here.

Valutata 5 stelle su 5

Awesome offsite storage for remote teams

We have teams working remotely (different state) exavault has been a life saver for sharing files with multiple teams in multiple states. It’s interface is easy enough for even non technical staff to utilize without needing in depth training. 10/10 would recommend for offsite storage and file management.

26 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Been Running with Exavault for 2 Years…

Been Running with Exavault for 2 Years Now. We Spent A Long Time Researching and this is by far the Best Solution We come Across. Our Clients Love it as its very easy to use and we was able to Brand it in seconds. It Crossed All Our ISO27001 Tick Boxes so would highly Recommend as a solution

13 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

I recommend ExaVault wholeheartedly

I've had an account with ExaVault for several years, and their service has been absolutely perfect. I needed a safe and secure file transfer service for sensitive legal audio recordings, and they delivered. I was able to let remote workers upload and download files with ease, which was a key feature. Last but not least, the price point was right where I needed it to be. I recommend ExaVault wholeheartedly.

25 ottobre 2020
Non scritta su invito

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