Fast, efficient and professional. A very quick response to my initial enquiry and they helped me to secure a solar grant. From that enquiry it only took 4 weeks to have a site survey and complete i... Leggi di più
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Joe, Josh, and Theo arrived on time to complete the electrical connection for the installed solar panels. All three worked in unison and completed the installation seamlessly. Joe explained the system... Leggi di più
What made this a great experience? Easy, the staff!! Never experienced such professional and personable tradespeople in many many years. Outstanding!The workmanship, timeliness and quality of the work... Leggi di più
Calum has been a worker and has done a full inspection of the house and is going to push for the work to be done which I'm very grateful for as I've been chasing this for 11 years
Dettagli dell'azienda
- Ditta specializzata in coibentazione
- anche in
- Servizi di riscaldamento e boiler
- Soluzioni e attrezzature energetiche
Scritti dall'azienda
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Informazioni di contatto
Wyastone Business Park, NP25 3SR, Monmouth, Regno Unito
- info@evolvehes.co.uk
- www.evolvehes.co.uk
4,8
Eccellente
653 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Evolve Home Energy Solutions
Hi Rachel,
Thank you so much for your five star review. If there is anything further we can do to assist you, please do not hesitate to contact us.
Many thanks!
Evolve HES
Callum attended our property today and…
Callum attended our property today and was professional and efficient
14 settembre 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi there,
Thank you so much for your feedback. We're delighted to hear that Callum provided a professional and efficient service during his visit to your property. It's always great to know that our team is delivering the high standards of service we strive for. We'll be sure to pass your kind comments on to Callum.
Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
Technical survey conducted by Tim…
Technical survey conducted by Tim today. Very knowledgeable, polite and happy to discuss different options. Looking forward to the next steps in our solar journey. Many thanks
11 settembre 2026
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Risposta di Evolve Home Energy Solutions
Hi there,
Thank you for your wonderful feedback!
We're delighted to hear that Tim provided such a positive experience during your technical survey. It's great to know that he was knowledgeable, polite, and took the time to discuss the different options available to help you make the best decision for your home.
We'll be sure to pass your kind comments on to Tim, who will be pleased to hear that his expertise and customer care made such a good impression.
We look forward to supporting you through the next steps and eventually helping you enjoy the benefits of a new system.
Many thanks!
Evolve HES
I found Callam polite and professional
I found Callam polite and professional. He took the time to answer my questions.
10 settembre 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Sheila,
Thank you for your feedback! We're delighted to hear that Callum was polite, professional, and took the time to answer your questions. We believe clear communication is an important part of providing great service, so it's wonderful to know he helped make your experience a positive one.
We'll be sure to pass your kind comments on to Callum. Thank you so much for taking the time to share your experience.
Many thanks!
Evolve HES
Air source heat pump without the pain!
We have just had an air source heat pump fitted. From the outset I had good feelings, when Lewis did the initial survey and put together the quote for us. The week before fitting Neil phoned us to check on whether we had pre installation questions. On the first day we had 7 fitters turn up and they all worked from 8am till 4pm. Day 2 brought some of the plumbing team and the electricians. All up and running by the end of the day. Day 3 we had 2 plumbers finishing up and making good. Am amazed they got the existing oil fired boiler, pipes and radiators out and a whole new system in with such ease. A special thanks to Bryn, Jared and Will, who answered all my many questions and ensured everything was to our satisfaction. Would 100% recommend to anyone considering and ASHP.
9 settembre 2026
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Risposta di Evolve Home Energy Solutions
Hi Lucia,
Thank you for taking the time to share such a detailed review!
We're delighted to hear that your experience with your air source heat pump installation was such a positive one from start to finish. It's fantastic to know that Lewis made a great first impression during the initial survey, and that Neil's pre-installation call helped ensure you felt fully informed and prepared ahead of the work.
We're especially pleased to hear how impressed you were with the installation team's efficiency and professionalism. Replacing an existing oil-fired heating system with a completely new setup is a major project, so it's wonderful to know the team made the process seem seamless. We'll be sure to pass on your special thanks to everyone for their hard work, dedication, and for taking the time to answer your questions and ensure everything met your expectations.
Thank you once again for your recommendation and for placing your trust in us. We wish you many years of comfort and energy efficiency from your new air source heat pump.
Many thanks!
Evolve HES
Friendly and polite
Callum was friendly and polite, he got the job done quickly and efficiently. Great service. Thank you.
9 settembre 2026
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Risposta di Evolve Home Energy Solutions
Hi Rose,
Thank you for your wonderful feedback. We're delighted to hear that Callum was friendly, polite, and provided such efficient service. It's great to know he was able to get the job done quickly while maintaining a high standard of customer care. We'll be sure to pass your kind comments on to him. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
Tim was ace and a pro
8 settembre 2026
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Risposta di Evolve Home Energy Solutions
Hi Leo,
Thank you for your great feedback! We're thrilled to hear that Tim was both professional and a pleasure to work with. We'll be sure to pass your kind words on to him. Thanks again for taking the time to leave a review.
Many thanks!
Evolve HES
Solar Panel install
Joe & Josh listened to my concerns and addressed them. Their work was immaculate and they cleaned up well when they finished.
2 settembre 2026
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Risposta di Evolve Home Energy Solutions
Hi Sue,
Thank you so much for your fantastic feedback. We're delighted to hear that Joe and Josh took the time to listen to your concerns and address them throughout your solar panel installation. We're especially pleased that you were happy with the quality of their workmanship and the care they took in leaving everything clean and tidy afterwards. We'll be sure to pass your kind comments on to them. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
Great company
Great company, super friendly and very informative. Would recommend and their representative Tim.
1 settembre 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Caroline,
Thank you for your kind feedback. We're delighted to hear that you found our team friendly and informative, and that Tim made such a positive impression during his visit.
Providing clear advice and excellent customer service is something we pride ourselves on, so it's wonderful to know that your experience reflected this. We'll be sure to pass your comments on to Tim.
Thank you ever so much for your recommendation.
Many thanks!
Evolve HES
Fantastic company
Fantastic company, Callum came out to view my property and was extremely polite and informative. Remained professional throughout the entire visit, highly recommend!
1 settembre 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Stacy,
Thank you for your fantastic feedback. We're delighted to hear that Callum provided such a positive experience during his visit to your property.
It's great to know that he was polite, informative, and professional throughout, ensuring you felt well informed every step of the way. We take great pride in delivering excellent customer service, and we're pleased that Callum represented Evolve so well.
Thank you for your recommendation. We'll be sure to share your kind comments with Callum and the team.
Many thanks!
Evolve HES
Callum was highly professional and…
Callum was highly professional and thorough in his inspection. All of my dealings with Evolve have been extremely positive. Highly recommend.
28 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi there,
Thank you for your kind feedback. We're delighted to hear that Callum's professionalism and thoroughness made such a positive impression during his inspection.
It's especially rewarding to know that all of your interactions with Evolve have been positive. Providing excellent customer service is at the heart of what we do, and we're pleased that Callum reflected those standards.
We truly appreciate your recommendation and will make sure your comments are shared with Callum and the team.
Many thanks!
Evolve HES
Impressive first contact
Callum who came round from Evolve was great from start to finish. He contacted me the day before to confirm what time he would arrive, very punctual arriving at the exact time. He explained exactly what he would be doing from start to finish so I was fully aware what he would be doing. He was polite throughout, thorough and a pleasure to talk to. Thank you Callum, you made a good representation on behalf of Evolve.
28 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that Callum provided such a positive experience from start to finish.
It's great to know that his communication before the appointment, punctuality, and clear explanation of the process helped keep you informed every step of the way. We're especially pleased that his professionalism, thorough approach, and friendly manner left such a positive impression.
We'll be sure to pass your kind comments on to Callum. Thank you for choosing Evolve and for recognising the excellent service provided.
Many thanks!
Evolve HES
Excellent service and expert advice from Tim
We had Tim visit our home today to conduct a survey to see whether a heat pump or storage heaters would be a viable option for us. From the moment he arrived, he was incredibly friendly, helpful, and an absolute pleasure to deal with.
Tim is exceptionally knowledgeable about his field. He took the time to talk us through the entire process from start to finish, and carefully explained in detail exactly how the different systems work. What we appreciated most was that he genuinely seemed to value our opinions, especially when it came to discussing the positioning and locations of the heaters. He listened to our needs and made sure the proposed solutions would actually work for our living space.
27 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Stu,
Thank you for taking the time to share your experience. We're delighted to hear that Tim provided such a positive and informative service during his visit.
It's great to know that he took the time to explain the different options clearly, answer your questions, and ensure your preferences were considered throughout the survey. We pride ourselves on delivering knowledgeable, customer-focused advice, so we're pleased that Tim's friendly approach and attention to your needs made such a positive impression.
We'll be sure to pass on your kind feedback to Tim. Thank you again for your recommendation.
Many thanks!
Evolve HES
Risposta di Evolve Home Energy Solutions
Hi Katie,
Thank you for your feedback. We're delighted to hear that Callum provided you with 5-star service. We'll be sure to pass on your kind comments.
Many thanks!
Evolve HES
What good service
We had a visit from Tim today very pleasant very knowledgeable and polite person. He did our survey explained everything to us very further 
Thank you Tim.
26 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi David,
Thank you for taking the time to share your feedback. We're so pleased to hear that Tim made your survey visit such a positive experience. His friendly manner, professionalism, and wealth of knowledge are greatly valued, and it's wonderful to know that he took the time to explain everything clearly and ensure you felt informed throughout the process.
Your kind words are very much appreciated, and we'll be sure to pass them on to Tim. Thank you again for your feedback and for choosing us.
Many thanks,
Evolve HES
This was a great experience
This was a great experience, the surveyor Tim Jenkins was polite and explained everything well. I appreciated his patience with our questions and care he took during his survey - thank you.
25 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi there,
Thank you so much for your wonderful feedback. We are delighted to hear that Tim provided such a positive experience. His professionalism, patience, and willingness to thoroughly explain the survey process are qualities we greatly value, and it's fantastic to know that his care and attention made such a difference.
We truly appreciate you taking the time to share your experience, and we will be sure to pass your kind words on to Tim. Thank you again for your feedback and for choosing our service.
Many thanks,
Evolve HES
Callum and Jacob were very efficient
Callum and Jacob were very efficient
Thank you
25 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Charlotte,
Many thanks for your feedback. We're pleased to hear that Callum and Jacob were able to assist you efficiently and make the process a smooth one. We will of course pass along your compliments.
Many thanks!
Evolve HES
Callum was absolutely superb and…
Callum was absolutely superb and carried out my home survey with efficiency and professionalism.
He explained everything in a clear manner and is an asset to your organisation.
20 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi David,
Thank you for your fantastic feedback. We're delighted to hear that Callum carried out your home survey with such professionalism and efficiency. It's great to know he explained everything clearly and made the experience a positive one. We'll be sure to pass on your kind words, and we agree - he's a real asset to the team.
Many thanks!
Evolve HES
Can't recommend Bailey highly enough
Bailey was extremely polite, explained everything we needed to know and answered all our questions. He was clean , tidy and professional. A very peronable young man and has excellent customers relationship skills.
He was very efficient too.
Superb service. I would recommend Bailey without hesitation.
13 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Rebecca,
Thank you for your wonderful feedback. We're delighted to hear that Bailey was polite, professional, and took the time to explain everything clearly while answering all your questions. It's great to know his efficiency, tidiness, and customer service skills made such a positive impression. We truly appreciate your recommendation.
Many thanks!
Evolve HES
Bailey was helpful and courteous
Bailey was helpful and courteous. Explained what he would be checking and why checks required.Would recommend
10 agosto 2026
Non scritta su invito
Risposta di Evolve Home Energy Solutions
Hi Tanya,
Thank you for your kind feedback. Providing clear communication and excellent service is very important to us, so it's great to know Bailey delivered a positive experience. We truly appreciate your recommendation and will be sure to pass on your comments to him.
Many thanks!
Evolve HES
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