Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Was a little worried when I never received a dispatch email, as first time ordering, and was thinking of ringing to check. However it turned up within 2 working days, packaged well and as described, s... Leggi di più

Valutata 5 stelle su 5

Evolution Vapes in St Helens truly impressed me with their exceptional selection of vaping products. The knowledgeable and friendly staff provided personalized recommendations, ensuring I found the pe... Leggi di più

Valutata 4 stelle su 5

Ordered on Saturday about 2pm so plenty of time for them to get the order ready but didn't arrive till Wednesday. Such a shame because they're normally brilliant getting the orders out. Emailed shop a... Leggi di più

Valutata 1 stelle su 5

I do not recommend this store, I ordered a specific item, AVP PRO 4ml replacement tank and received a standard AVP pod. I called to speak with them and they basically said I ordered the wrong product... Leggi di più

Dettagli dell'azienda

  1. Negozio di vaporizzatori

Scritti dall'azienda

Established in 2012, Evolution has been the go-to vape shop for the people of St Helens ever since. We offer a large selection of liquids, kits, disposables and coils, as well as the finest customer service in the area. If its your first time walking through our doors or you're a seasoned regular, we always do our best to ensure you receive honest and reliable advice so you can make the best choice for your needs. We don't use any sales tactics or pushy sales techniques. Our only goal is to be there for you and guide you towards choosing the perfect kit or liquid for you, so you can leave the store confident with your decision.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

31 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid!!!

Wrong prices on the website. Was emailed and asked to give them more money, just felt like a scam. I asked them to cancel the order and fully refund me. They refunded me almost the entire amount but made sure to take some money. AVOID.

Reply: no it was the exakt same product, you just did not want to sell it for the price you listed. Also you never gave me a discount code. My options given from you; I could either pay the new expensive price or cancel the order. I chose cancel because it felt like I was being scammed. You then issued a refund for 5 sek less than i paid. I was not offered any discounts or order products, that is just a lie.

7 febbraio 2022
Non scritta su invito
Logo di Evolution Cigarettes

Risposta di Evolution Cigarettes

Thank you for taking the time to leave a review. Unfortunately, the product you had ordered from our site was not in stock so we suggested a similar product, which was slightly more expensive or you could have a refund. You were issued a full refund and a discount code for the inconvenience. We are a small business and don't hold huge amounts of stock as we focus on our local in store customers so therefore it's unfortunate that we cannot always fulfil online orders. Offering you a similar product that is more expensive doesn't mean we make anymore profit, that was an alternative that was proposed to you.
Regards

Valutata 1 stelle su 5

Faulty products poor after sales service

I purchased 5 disposable vapes .They came quickly. The first 2 did not work and were either empty or broken. The next 2 had leaked completely all over the packaging and I had to scrub my hands several times over the next day to get rid of the smell.I threw all 5 away because of the fact 2 of them were soaked and 2 did not work. I sent an email to ask for a refund and the company is not interested in my situation and said unless I send back the faulty, soaking wet products I cannot get a refund.DO NOT USE THIS COMPANY . I understand that they often would need to see the faulty product , my intention initially was not to complain so I threw them away. I feel that they have let me down. There are many different companies offering these products and I strongly recommend you use those companies. Faulty products and lack of trust. I buy a lot of vaping products for the family and it's the first and last time I will use this company.

256 days to reply, quality.

11 ottobre 2021
Non scritta su invito
Logo di Evolution Cigarettes

Risposta di Evolution Cigarettes

Thank you for leaving your review. As we informed you at the time we will happily replace faulty products and cover the cost of the return, however we do need the product to send back to the manufacturers. The dead on arrival rate is unfortunately high on all disposables.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più