Everyone Active - Loftus Leisure Centre Recensioni 14

TrustScore 4 su 5

4,1

Deepdale Road, TS13 4RS Loftus, Saltburn-by-the-Sea, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Was shown around for our first visit by Jack who was very friendly and informative and made us feel good about choosing to join the center. 2nd visit was to use facilities, gym then spa, both of wh... Leggi di più

Valutata 5 stelle su 5

I enjoy all the facilities this Leisure centre has to offer. I mostly use the great swimming pool. The staff are very friendly and very helpful. You are always greeted and welcomed when you arrive and... Leggi di più

Valutata 1 stelle su 5

Booked to go to aqua fit a week before the session. When I arrived in the pool on the day it turned out that staff had not booked me on the session. The staff are usually excellent and Beth the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great leisure centre great instructor great staff wide range of activities, good gym and pool abs sauna and jacuzzi and value for money clean

L'azienda ha risposto


Dettagli dell'azienda

  1. Centro per il tempo libero

Scritti dall'azienda

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.


Informazioni di contatto

  • Deepdale Road, TS13 4RS, Loftus, Saltburn-by-the-Sea, Regno Unito

  • 01287 642020

4,1

Molto buono

TrustScore 4 su 5

14 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 35% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and fun

Was shown around for our first visit by Jack who was very friendly and informative and made us feel good about choosing to join the center.
2nd visit was to use facilities, gym then spa, both of which were easy to access and use. Brandon at front desk made us feel very welcome and comes over as very friendly and proud of the center
Center has a good variation of classes for differing abilities. Look forward to using more

4 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great local leisure centre.

I enjoy all the facilities this Leisure centre has to offer. I mostly use the great swimming pool. The staff are very friendly and very helpful. You are always greeted and welcomed when you arrive and acknowledged with a goodbye when you leave.

22 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

Booked to go to aqua fit a week before the session. When I arrived in the pool on the day it turned out that staff had not booked me on the session.
The staff are usually excellent and Beth the instructor is absolutely amazing.
Unfortunately a customer complained about the class having two to many people and I was therefore unable to take part in the session with the rest of the group.
Most people who book on are very rude and don't even seem to take part in the session. It would be more appropriate for the majority of the people who attended to attend a coffee morning or knit and natter group instead and leave spaces free for people who actually want to get fit.

30 luglio 2025
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Hello,

Thank you for sharing your feedback. I’m sorry to hear about your recent experience with our Aqua Fit class, I completely understand how disappointing it must have been to arrive ready for your session, only to find out that your booking hadn’t been registered and that you couldn’t take part.

It’s great to hear your kind words about Beth and our team, we will be sure to pass that on to them. However, we do appreciate how frustrating this situation must have been, and we will pass this back to the team to ensure our booking process is double-checked to prevent this from happening in future.

Your comments about class attendance and ensuring spaces are filled by those wishing to fully participate are also very valid and will be taken on board when reviewing how we manage bookings.

Thank you again for your feedback, it helps us improve. I hope we can welcome you back soon for a smooth and enjoyable Aqua Fit session.

Valutata 5 stelle su 5

Great centre and run by a excellent…

Great centre and run by a excellent team of guys keep up the good work 👍👍

17 giugno 2025
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Hi Gary,

Thank you for your feedback.

We’re so pleased to hear you’re enjoying the centre and that the team has made a great impression.

Your support means a lot, we’ll be sure to share your feedback with the team.

We look forward to seeing you again soon, and we’ll do our best to keep up the good work!😊

Have a great week.

Valutata 5 stelle su 5

Very friendly and helpful team.

Very friendly and helpful team.
Brandon at the Loftus Centre was so welcoming and so helpful. Brilliant customer service

15 dicembre 2024
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Hi Kat,

Thanks so much for the review and the 5 stars. It's great read that Brandon is having such an impact on your health and wellbeing journey at Loftus.

We will pass your comments on to the relevant manager at site who will let him know.

Have a great New Year.

Valutata 5 stelle su 5

Great leisure centre

Great leisure centre, always clean and welcoming. Fantastic 6 lane pool and well equipped gym that will meet most people's needs.
Staff are always friendly and happy to help.

14 ottobre 2024
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Hi Peter,

Thank you for your feedback and the 5 stars.

Its always nice to read that the site and colleagues alike are having a positive impact on someone's journey.

Thank you for making us aware and we will pass on to the team at Loftus.

Valutata 5 stelle su 5

Great leisure centre great instructor…

Great leisure centre great instructor great staff wide range of activities, good gym and pool abs sauna and jacuzzi and value for money clean

11 agosto 2023
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Thank you so much for your kind words. We really appreciate your positive feedback about our staff and are so pleased to hear that you are enjoying the facilities and all the different things we have to offer here at Loftus.

Valutata 5 stelle su 5

Staff are friendly and helpful

Staff are friendly and helpful. Very welcoming. Love the steam room and jacuzzi. Just what we need in these stressful times.

13 luglio 2023
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Thank you for providing feedback. We greatly appreciate your positive comments regarding our staff and are pleased to hear that you are enjoying our facilities and finding time to relax.

Valutata 5 stelle su 5

Great leisure centre

Great leisure centre facilities & many classes to choose. Clean, great pool, changing rooms & the sauna, steam room & jacuzzi are a bonus.

20 febbraio 2023
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Thank you for taking the time to feedback. We are glad you like spending time at Loftus and hope you enjoy all it has to offer.

Valutata 5 stelle su 5

Very clean centre

Very clean centre, excellent staff good parking wide range of activities

2 febbraio 2023
Non scritta su invito
Logo di Everyone Active - Loftus Leisure Centre

Risposta di Everyone Active - Loftus Leisure Centre

Thank you for taking the time to feedback. We are glad you enjoy our facilities and your kind words about our staff are appreciated.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più