Evans Halshaw - Vauxhall Wigan Recensioni 

The attention and empathy to my issue and how it was very important to have my vehicle repaired ASAP

Great experience from start to finish Richard was great honest from start and after looking around many places I felt the wigan branch offered the best options. Highly recommend 👌

Always Excellent customer service support and care from Doreen and molly,
Thank you so much

Excellent service from all staff

Good all round Service
Reception was friendly and informative. The video of the MOT being carried out assured me that findings are recommendations are genuine.

Very good service from booking in to my car being ready.

Everything was kept to the time schedule. Very easy booking a day and time. Very polite and helpful staff.

I am disabled I was fully supported in the showroom during my visit to have a repair on my new vehicle. The staff were courteous and helped me to get to and from the showroom while the vehicle was in with them. They even valeted my car Really good service from them

Young girl on the service department was lovely and very polite tried to get everything done as soon as she could for me. But I come home with a car not cleaned which was really annoying. As services are a lot to pay for and that’s what’s included in them.

My car was due its service and MOT, it was booked in and I spoke to Megan Brown who confirmed the booking. I explained that I needed the car back as quickly as possible due to being a full time carer and I couldn’t leave my mum for too long, Megan understood my situation and suggested the first appointment. As promised my service and MOT was done to time and although I needed some work doing to it, Megan called me and went through my options, she then helped me set up a Bumper payment plan, which was a big help. Again, my car was ready within the timescale and Megan totally understood my situation. She not only knew her stuff ‘mechanically’ but her Customer Service skills were 10/10. Megan is an asset to the Evans Halshaw team and a really nice young lady.

5* service and I highly recommend Evans Halshaw to anyone looking for a car or needing a service and MOT

Staff was very helpful

Work was carried out efficiently, I was kept informed at key stages.

Very quick and straightforward process. Friendly staff

Recall was cancelled ended up on the rac lorry then they didnt bother to contact me for a week the car back its still not right do not bother going here goto another dealership the staff are just something else

Another amazing experience with Evans Halshaw Vauxhall WIgan!

The service is always above and beyond, and the staff are super! Thank you :)

I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was patient with me, answered all my questions and thoroughly explained the process and the paperwork. Excellent customer service from start to finish so thank you! When I get my parcel shelf, I’ll make it a 6 star review!

A vedio footage is provided to present the examination processing , its impersive and professional. Which I haved never been in other carage for MOT.

Very disappointed again with this branch. Car was booked in for service and recall issue. Got a call at 11am saying car ready but recall issue not done as software not working. As I couldn’t get out of work until 4pm, I asked them to try again later to complete the recall issue and this was agreed.

I hadn’t heard anything at about 3pm so I rang and was told all work was completed. I specifically asked if the recall issue had been completed and I was told it had been. Travelled to Wigan to collect only to be told I would have to book in again for the recall issue as this had not been completed.

I am utterly disgusted at the situation given I have to ask for someone to also take time out of work to drive me to the showroom. I would not recommend this branch and will be taking this further as there was absolutely no concession to fixing this situation in any way at all. I did buy this car with a package that included pick up and drop off for service but have since been told that this is no longer an option despite me having paid for this. Miss-selling and poor customer service.

We had an amazing sales assistant called Richard at the Wigan branch, he encouraged us the think outside the box and consider an electric vehicle, was very professional and informative. We are now the proud owners of a fully electric car and we are extremely happy with our purchase of a Vauxhall grandland