Evans Halshaw - MG Grantham Recensioni 

274
TrustScore 4.5 su 5

4,7

Spitalgate Level, NG31 7UH Grantham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I wanted to provide some feedback regarding my experience on Friday. I was very happy with the service team. The young girl looking after me was lovely and kept me updated throughout the day,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are glad to find a right car with exceptional services by Stuart Bowles. Stuart action very fast and got exactly what we want. He took the personal video and fixed everything within 2 days before s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

  • Spitalgate Level, NG31 7UH, Grantham, Regno Unito

  • 01476 565195

4,7

Eccellente

TrustScore 4.5 su 5

274 recensioni

5 stelle
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3 stelle
2 stelle
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4,7

Tutte le recensioni

(274)

5337 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience from start to finish was…

The experience from start to finish was smooth and stress free.
Will was a great guy to deal with, would highly recommend!

8 luglio 2023
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Risposta di Evans Halshaw - MG Grantham

Hello David,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

I have been coming to EH for many years…

I have been coming to EH for many years and bought 2 cars from you. Have always been treated very well.

2 luglio 2023
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Risposta di Evans Halshaw - MG Grantham

Hi,

Thank you for the positive review!

I will be sure to share it with the team here at Ford Grantham.

Take care!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Toby very pleasant and nice to deal…

Toby very pleasant and nice to deal with. Wish him well. Kind regards John

28 giugno 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi John,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Picked my car up yesterday and couldn’t…

Picked my car up yesterday and couldn’t be happier, great, friendly service from Joe. Thank you! :)

27 giugno 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi Nyah,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent service

Excellent service, Quick processing.

22 giugno 2023
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Risposta di Evans Halshaw - MG Grantham

Hi Tito,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Valutata 4 stelle su 5

Misleading

Overall a positive experience but the timing of some of the information was misleading.

8 giugno 2023
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Risposta di Evans Halshaw - MG Grantham

Hi Christine,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

I am very happy with the service and…

I am very happy with the service and the flow of events. I recommend. customer service is very professional, I am satisfied with Toby.

9 giugno 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi Dawid,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great Service - New Car Purchase

Ben Shelley - (Salesman) - Provided good communications throughout the Ordering & Purchase process. Quickest/Smoothest handover I've ever had on New Car! (& I've had a few!!) Thanks also to Shaun (Finance Manager) for getting FCE to agree the Finance, despite a "difficult" set of issues. He went above & beyond. Overall a very satisfying experience.

25 aprile 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hello Alan,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Ford dealership in Grantham.

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Amazing service from Peter

Amazing service from Peter! Very helpful finding my first car, highly recommend.

21 maggio 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi Demi,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Timely

Timely, easy to arrange, informed throughout, good follow up.

14 maggio 2023
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Risposta di Evans Halshaw - MG Grantham

Hi Ian,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

The whole team was great from reserving…

The whole team was great from reserving the car to collection,many thanks

28 aprile 2023
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Risposta di Evans Halshaw - MG Grantham

Hi Mr Ulyatt,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great place to go to get a new/used…

Great place to go to get a new/used car.

Sales team are fantastic and drove of a very happy customer.

28 aprile 2023
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Risposta di Evans Halshaw - MG Grantham

Hello Matthew,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

We were very happy with the service…

We were very happy with the service provided by Peter. He was always very polite and helpful. He always replied to my emails very promptly and answered any queries we had. He did his job very well.

20 aprile 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Went in for the key code

Great customer service made me feel a valued customer

20 aprile 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi Pat,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Fabulous experience at Ford Grantham!

I have had a number of conversations with William and my experience at Evans Halshaw Grantham was fantastic! William was very knowledgable about the car that I wanted to purchase, was friendly, personable and incredibly helpful. I would recommend Ford Grantham, and William to anyone who was interested in purchasing a new or used car!!

19 aprile 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi Bryony,

Thank you for taking the time to post your review.

We’re so happy to hear that you have had such a positive experience! We appreciate your recommendation of our dealership and we hope to see you again in the future.

Have a great day,
Evans Halshaw Customer Services

Valutata 1 stelle su 5

Ford Dealer’s Disreputable and sharp…

Ford Dealer’s Disreputable and sharp practice at Evans Halshaw, Grantham

Arthur Daley is alive and well in Grantham in the guise of the Sales Leader with his “Rodders” sidekick.

This company’s business model drags Ford back to 1970’s spiv dodgy dealing and is an embarrassment to Fords reputation. Are Ford aware of their behaviour? If so, this reflects a despicable corporate failing in standards of motor industry retailing.

Let me set the scene. You find a nice Ford car you want on one of the search portals, Ford Evans Halshaw have what you want at a good price. You phone the sales team and let them know you are interested at the advertised price and give full details of your p/x vehicle. A deal is agreed and you arrange a test drive and say you are happy with car and price and they say they are happy with the price and the p/x price they have agreed. Deal done. So let’s just sit down and sort payment and collection of the car.
The salesman starts talking about a compulsory administration £95 fee not mentioned previously when arranging the test drive or agreeing the deal. Strange, you think, but whatever, I’ll live with it rather than make it a deal breaker you might think.
This is when the big scam begins. The salesman starts talking about optional extras including service contract, breakdown cover, damage cover, fabric stain protection the list goes on. You politely listen to all of this spiel before graciously declining these optional extras saying you are happy with the already agreed deal and would like to go ahead with completion on it.
Salesman asks you to wait while he speaks to his manager. Strange, you think, but whatever. Salesman returns with an improved options offer. You politely decline again explaining you are happy with the already agreed deal. This cycle then repeats...several times. Finally having very politely declined their kind optional extra offers. The salesman asks for the keys to your p/x car and he along with his sales manager and another salesman start crawling all over your car. That’s right, the car they have already agreed a deal on and are aware of its condition, service history etc.
Strange, you think, but whatever.
At this point the sales manager takes over and says they can’t go ahead with the already agreed deal unless you either accept less than the already agreed p/x value on your vehicle or buy one of their optional extras.
So the business (con) model is to agree a deal then if you decline their extras after an attempt to pressure/bully they renege on the deal...wow!

You express your disgust with their dishonest behaviour and walk away.

You then write a review much like this, or having read this you never go anywhere near Evans Halshaw and are left with a different view of Ford as a company and buy a different car from a reputable dealer and manufacturer. The choice is yours.

16 febbraio 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hi,

As part of the FSA guidelines, our sales team do have to go through all options and products that are on offer to the customer.

We appreciate that this isn't always something that the customer will want to take out, but we will always provide all the information available so that the customer can make an informed decision.

In regards the price for your part exchange, a true evaluation can only be given when one of our specialists at the dealership have seen the car at face value and have checked over the vehicle.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Lovely car, good experience

Popped into Evans Halshaw to have a look at a used mini and by the end of the afternoon, drove it away.
William gave us different finance options, was patient and happy to answer all our queries. It was a pleasure to meet and do business with him. Thanks William.

31 marzo 2023
Non scritta su invito
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Risposta di Evans Halshaw - MG Grantham

Hello,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Very Good

Enjoyed the experience. William who looked after the sale was professional, knowledgeable, and approachable. He was very good. Would recommend

20 marzo 2023
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Risposta di Evans Halshaw - MG Grantham

Hi,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

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