Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... Leggi di più
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I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... Leggi di più
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Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... Leggi di più
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No loan car when 1 was promised. Car didn’t actually arrive back faultless. Not recharged as it should have been. Not a good experience.
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About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Scritti dall'azienda
Every Day Low Prices
151 Gelderd Road, LS12 6BZ, Leeds, England, Regno Unito
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Risposta di Evans Halshaw - Hyundai Leeds
The Genesis staff are very good.
It's the telephone contact that is very poor. Nobody answers the service department telephone. Choose car sales and its answered promptly .
Come on Hyundai, sort out the customer services.

Risposta di Evans Halshaw - Hyundai Leeds
I dont know abiut the company but the person whi dealt with me fir car service was great

Risposta di Evans Halshaw - Hyundai Leeds
I was deceived and cheated by them more than once. When I bought the car, they gave me a car with problems and defects; the camera did not work. When I went to repair the car, they impounded the car and used it for their own private use for more than 500 miles. This is clear fraud on your part.

Risposta di Evans Halshaw - Hyundai Leeds
Great service as usual from the service receptionist but the technician failed to replicate or find the cause of a loud squeak from the rear wheels that I had reported. The cause was only found after I demonstrated the squeak when I returned to pick up the car, which is now booked in for new rear brake pads & discs

Risposta di Evans Halshaw - Hyundai Leeds
Staff are general friendly and polite.
Don’t like long wait to get work done and impossible to get through to service dept

Risposta di Evans Halshaw - Hyundai Leeds
2 day service = 2 1/2 weeks and zero communication.
My car was booked in for a service and some warranty repairs. This took over 2 weeks longer than planned, and I was unable to get any update from Leeds, and not a single phone call was answered.
Car is great - service has been the worst I have ever experienced.

Risposta di Evans Halshaw - Hyundai Leeds
I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was then deliver about 2 weeks later. Everybody involved, esp. Jinno at Edinburgh and Palvinder at Leeds, were very helpful, polite and dedicated.

Risposta di Evans Halshaw - Hyundai Leeds
Arrived at 08:30 for MOT, was welcomed by Symbert, a very polite and professional man, made me feel at home, great service guys, cheers.

Risposta di Evans Halshaw - Hyundai Leeds
Subhan ( service department) was very efficient,and dealt with my problem quickly

Risposta di Evans Halshaw - Hyundai Leeds
I appreciated the speed in which the service was completed, and the update regarding the completion of the service

Risposta di Evans Halshaw - Hyundai Leeds
Nice people to deal with,could not be more happy with there service,brilliant.

Risposta di Evans Halshaw - Hyundai Leeds
Embarrassing and disappointing.
Took my car for annual service Leeds hyundai, Then I found out they didn't put back the oil stick، now the oil spits everywhere. Nothing works right in there. Except the sale team you wont get anywhere with the service team.
I called them 2 month ago . And still waiting for the manager's call. I called back and they said he's busy with many different meetings. Which means they don't wanna deal with the mess they created. A local mechanic and business care more about customers than these people. They're damaging hyundai reputation on purpose.

Risposta di Evans Halshaw - Hyundai Leeds
The actual servicing process once the car was booked in was good. The booking process wasn’t as smooth as it took over 2 weeks to get my car booked in for a service with promised return calls never made.

Risposta di Evans Halshaw - Hyundai Leeds

Risposta di Evans Halshaw - Hyundai Leeds
Great communication and customer service. Highly recommend.

Risposta di Evans Halshaw - Hyundai Leeds

Risposta di Evans Halshaw - Hyundai Leeds
Was dealt with very efficiently staff were helpful courteous and polite
Symter was a star

Risposta di Evans Halshaw - Hyundai Leeds
Johnathon Dodds was fantastic nice laid back attitude never once did he make us feel pressured into buying the car great product knowledge and extremely helpful in the entire buying process
Ten out of Ten from me

Risposta di Evans Halshaw - Hyundai Leeds
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