Evans Halshaw - Ford Chester Recensioni 

599
TrustScore 4.5 su 5

4,3

Sovereign Way, CH1 4QJ Chester, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... Leggi di più

Valutata 5 stelle su 5

Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing support and communication from the team at Evans Halshaw. My personal experience purchasing a new car last week was an experience that could be stressful but wasn’t and that’s thanks to the te... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolutely appalling service, husband bought a very expensive car which was sold with a three year warranty, very quick to take his money....not as quick to deal with issues relating to the car, eve... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

599 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(599)

5784 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We decided to sell our car to Evans…

We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by James Carr.. such an honest and professional chap.. at no point did we feel pressured or being diddled.. we agreed a figure we were both pleased with. The process was easy.. we would recommend Evans Halshaw and indeed James Carr.

29 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Hassle free dealing

Hassle free dealing. No big sales pitch.

21 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello Ken,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Chester Customer Services

Valutata 5 stelle su 5

The sale was handled by Rachel from…

The sale was handled by Rachel from start to finish in a very professional manner. A few issues on my side with emails, but everything went through smoothly. Very polite and helpful, a real credit to the company.

21 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello John,
Rachel will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Super service

Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being pushy. Very efficient collection. Happy with our puma car choice so far

14 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Rachel  at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Amazing support and communication from…

Amazing support and communication from the team at Evans Halshaw. My personal experience purchasing a new car last week was an experience that could be stressful but wasn’t and that’s thanks to the team, especially Nam. Nam is the salesperson who guided me and helped me throughout my experience. She was great and really helped me, she was extremely reassuring and a pleasure to be in her company.

11 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello,
Thank you for your positive review.
Nam and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Ford Chester Customer Services

Valutata 5 stelle su 5

Phill was amazing with us at EH…

Phill was amazing with us at EH Chester. He was not pushy and gave us a great deal and explained all the packages well. Was a pleasure dealing with you.

8 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Jamie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phill at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Phil was very helpful and knowledgeable…

Phil was very helpful and knowledgeable about every process - Nothing was too much trouble for him - It was a pleasure to do business with him - a very good salesman

7 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello Eleanor,
Phil will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Valutata 4 stelle su 5

Prompt

Prompt, polite service with no hitches.

6 agosto 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Ford Chester Customer Services

Valutata 5 stelle su 5

I came to Evans halshaw ford chester…

I came to Evans halshaw ford chester after a bad experience with a different dealership. Phil assisted me and was great! Great communication, and never overpromised where he couldn't deliver. Good customer service that goes a long way! Also, good turnover for the vehicle prep.

31 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Raii,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phil at Dealership
Have a lovely day!
Evans Halshaw Ford Chester Customer Services

Valutata 5 stelle su 5

Phill was amazing!

I went in with my partner as she was getting a car. Special shoutout to Phill, he was absolutely amazing and super helpful. All of the team are brilliant and so friendly!

31 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Ruby,
 
Thank you for your positive review.
 
The team at Evans Halshaw Ford Chester are always happy to help!
 
Have a great day!  
EvansHalshaw Ford Chester – Customer Services

Valutata 5 stelle su 5

Amazing service when buying my car

Amazing service when buying my car, Phill was amazing and explained everything to me. Would highly recommend him to everyone

31 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Chuthawan,
 
Thank you for taking the time to leave us a review.
 
We’re pleased to hear that Phill provided you with a five-star experience.
 
We greatly appreciate your comments and will be sure to pass onto our leadership team at Evans Halshaw Ford Chester so they know what great job Phill is doing.  
 
Thank you again and enjoy your vehicle!
EvansHalshaw Ford Chester – Customer Services

Valutata 5 stelle su 5

Just had my fourth car from EH Chester…

Just had my fourth car from EH Chester and each time have use Phill Holding as my go to salesman. From start to finish his customer service skills are first class, he doesn’t push anything unnecessary onto you and acknowledges the customers needs and wants brilliantly and even responds to emails on his allotted days off( sorry Phill). He’s a credit to the business that others could learn from in dealing with the customer, first and foremost.

29 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Richard,
 
Thank you for taking the time to leave us a review.
 
We’re pleased to hear that Phill provided you with a five-star experience.
 
We greatly appreciate your comments and will be sure to pass onto our leadership team at Evans Halshaw Ford Chester so they know what great job Phill is doing.  
 
Thank you again and enjoy your vehicle!
EvansHalshaw Ford Chester – Customer Services

Valutata 5 stelle su 5

Absolutely amazing experience buying a…

Absolutely amazing experience buying a car from Dan at Evans Halshaw. Every question answered and the patience of a saint. Quick turnaround and smooth transaction on a lovely car at a great price, good mileage and in lovely condition. I would highly recommend both Evans Halshaw and Dan.

30 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Nicky,
 
Thank you for your positive review.
 
The team at Evans Halshaw Ford Chester are always happy to help!
 
Have a great day!  
EvansHalshaw Ford Chester – Customer Services

Valutata 5 stelle su 5

Great experience

Very friendly, great customer service even in the heatwave. I needed the car delivered and this was arranged faster than I expected. All communication was clear. This was the first time I had bought a car unseen - other than a video - and am very pleased. The car was spotless and just as described. Would highly recommend.

20 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Great staff and dealership

Wonderful staff, very friendly and helpful.
I’ve dealt with Evans Halshaw Chester many times and they have always been excellent. Service department were very helpful on my last visit, Cara was fantastic. A very smart dealership too!
thank you 😎🚙

28 giugno 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Ford Chester Customer Services

Valutata 1 stelle su 5

Absolutely appalling service

Absolutely appalling service, husband bought a very expensive car which was sold with a three year warranty, very quick to take his money....not as quick to deal with issues relating to the car, even during the three year warranty period. He has been without a car for nine months, yet still paying for it.
No response from any one with regards to rectifying this situation and managers seem to never be available, wonder if this is due to them being too busy dealing with other complaints.
Would suggest avoiding at all costs.

6 ottobre 2025
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Dear Jess,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Brand Customer Services

Valutata 1 stelle su 5

Terrible service and aftercare

They are very helpful and accommodating to get their sale, then it goes downhill. I was sold a land rover for over £20,000, with a 3 year warranty. The car breaks down within the warranty period, I was assured the breakdown would be covered. 9 months later, I am still paying for the car, and the dealership/staff ignore official complaints, dont respond when pressed, won't fix the car because it's not 'cost effective' for them. I still have 2 years of finance to pay, and have to borrow family cars and use public transport to get to work. Still not resolved

7 luglio 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Dear Mike,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Great location

Great location. Friendly staff especially Phill. He was patient and was not pressuring us at all. He made the process very easy and provided excellent service. I am very happy with my car.

30 giugno 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hi Olivia,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phill at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Valutata 1 stelle su 5

So many things bad.

So many things but they are all about people not doing the job they receive a salary for. Paperwork missing , no explanations of problems. Car is in the garage, people note problems but have to take car back in another time. Conversations had but not noted or passed on whether spoken face to face , phoned or messaged. Even when I explain to some staff they inform me my car should have this/that but it doesn't which baffles them. Others just don't care . Worst experience of a car purchase I have ever had . Maybe my expectations were too high . A main dealer I thought would of exceeded them possibly. Sadly nowhere near.

20 settembre 2025
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Dear Dean,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Great customer service - Great prices

I dealt with Phil from Evans Halshaw Chester. Phil was very friendly and approachable, full of knowledge regarding the car I was looking at. I provided Phil with what I was looking for with the car and my budget, within minutes I was given multiple options at a very reasonable price, within budget. Phil made completion of the purchase/finance stress free and guided me through the whole process. I am extremely happy with my new car, can’t recommend Evans Halshaw enough, all staff were extremely friendly and helpful. Thank you very much Phil 😊

28 giugno 2026
Non scritta su invito
Logo di Evans Halshaw - Ford Chester

Risposta di Evans Halshaw - Ford Chester

Hello Romi,
Thanks for sharing your recent experience!
It sounds like Phil has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più