Evans Halshaw - Dacia Middlesborough Recensioni 

66
TrustScore 3.5 su 5

3,7

Newport Road, Cannon Park, TS1 5JP Middlesbrough, GB


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Valutata 5 stelle su 5

What a great experience very smooth excellent service. Being disabled you have to get your choice of car right first time. Colleen showed me my options fully this is my second Dacia so I already ha... Leggi di più

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Valutata 2 stelle su 5

We received a re-call for our 2025 Clio, stating the fuel pump may fail causing a breakdown. After calling to book it in, we were told, we're really busy, it'll be at least a month. If it breaks down,... Leggi di più

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Valutata 5 stelle su 5

Awesome- Thanks Tom, sorted us out with a great pre-loved car that is barely run-in at a cracking price. Great experience buying my third car in the last 10 years from here, just reluctantly tra... Leggi di più

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Valutata 5 stelle su 5

Colleen from motability was absolutely fantastic. She went through our options in great detail and was very supportive. She kept us updated an our car order and explained everything in great detail. S... Leggi di più

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Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

  • Newport Road, Cannon Park, TS1 5JP, Middlesbrough, Regno Unito

  • 01642 757500

3,7

Nella media

TrustScore 3.5 su 5

66 recensioni

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3,7

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(66)

5252 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Re-call problems

We received a re-call for our 2025 Clio, stating the fuel pump may fail causing a breakdown. After calling to book it in, we were told, we're really busy, it'll be at least a month. If it breaks down, get it recovered to the nearest garage!!! It's done 2000 miles, quick enough to take your money!

5 maggio 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Christine,

Thanks for sharing your feedback on your experience with Evans Halshaw Dacia Middlesbrough. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Dacia Middlesbrough Customer Services

Valutata 5 stelle su 5

The Colleen gray way 5*****…

What a great experience very smooth excellent service. Being disabled you have to get your choice of car right first time. Colleen showed me my options fully this is my second Dacia so I already had a heads up Colleen went on to show me extra benefits of the new bigster ( biggy) the one pedal drive mode is brilliant
Not including all the extra room inside & in the boot
The service was first class from start to finish
Thank you Colleen gray

20 marzo 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Clive,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Valutata 1 stelle su 5

No more cars from this outfit.

Numerous failed attempts to get through to their parts department to obtain a replacement Nox sensor for my 17,000 mile Duster. Average cost around £150.
Sent a request by Email giving part number. Got this Email back. Seems the £150 sensor is charged at £1,145.
Now ordered one from France at 160 euros.

Hi
Nox sensor nobody keeps in stock
227905216r price £953.93 plus v a t
regards

Geoff Dunhill
Parts Supervisor
Evans Halshaw Renault Middlesbrough
WAN 687530
Tel 01642 757500

13 aprile 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Stephanie,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Great customer experience

No messing about all very professional and friendly

2 marzo 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Colin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Valutata 1 stelle su 5

EVANS HALSHAW MIDDLESBROUGH CANNON PARK…

EVANS HALSHAW MIDDLESBROUGH CANNON PARK VISITED THIS DEALERSHIP ON THE 10/01/2026 CAME AWAY EXTREMELY UNSATISFIED ASK NUMEROUS TIMES FOR A REPLY TO MY OUTSTANDING QUESTIONS ONLY GET ROBERT THE AUTOMATED REPLY SERVICE IT HAS NOW BEEN 7 WEEKS WITHOUT A REPLY BUT NO DOUBT RIBERTBWILL SEND OUT HIS REPLY TELLING ME TO GET IN TOUCH WITH VUSTOMER CARE WHICH IVE ALREADY DONE 5 TIMES WONT BE HOLDING BREATH SHOCKING DEALERSHIP IVE PURCHASED 3 CARS FROM THIS ESTABLISHMENT ALSO WILL TAKE MY SERVICES ELSEWHERE AND MOTS IVE HAD DONE FOR THE LAST 12 YEARS UNFORTUNATELY .LIKE I SAID THE AUTOMATED REPLY HAS ARRIVED WITH THE SAME OBLIGATORY THEY ARE SORRY PLEASE CONTACT OUR CUSTOMER CARE SERVICE LIKE I HAVE DONE 5 TIMES ALREADY WITH NO RESPONSE IT IS NOW 43 DAYS SINCE MY COMPLAINT

10 gennaio 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Valutata 5 stelle su 5

Used car purchase…

Bought a used Skoda from Dacia/Renault Dealership/branch in M/bro. Salesman - H - looked after us well- few small niggles after handover but sorted out. Overall the purchase was easy and straight forward

26 gennaio 2026
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Dacia Middlesbrough Customer Services

Valutata 5 stelle su 5

Evans Halshaw Middlesbrough

Colleen from motability was absolutely fantastic. She went through our options in great detail and was very supportive. She kept us updated an our car order and explained everything in great detail. She made us feel at ease and comfortable.

18 novembre 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Jacqui,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Dacia Middlesbrough Customer Services

Valutata 5 stelle su 5

I visited Renault Dacia Middlesbrough I…

I visited Renault Dacia Middlesbrough I was a little nervous looking at a car the sales lady Colleen made my visit with it giving me all information I needed I will be back.

6 settembre 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Helen,

We're happy to hear that your visit was a positive experience, and we appreciate your kind words.

We are so glad that the information provided by Colleen was helpful.

We look forward to your return.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Fantastic service from Daniel

A lovely team of down to earth guys here, Daniel got my sale and part ex sorted without fuss and even stayed after hours to finalise everything. I had some issues with the car when I got it home, but I called and they got it sorted immediately. Very happy with my experience.

19 agosto 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Max,

We're glad you enjoyed your experience and appreciate your positive feedback.

We are happy to hear that the sale and part exchange were sorted without any problems and that Daniel was able to resolve the issues you had.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Brilliant 👍 5*

Everything , my car is looked after from the moment I drop it off , the video of the service is excellent and so are the emails . The staff are really friendly and you know what's happening from start to finish . Even the courtesy car is lovely and clean . A 5 Star ⭐ experience from start to finish .

17 luglio 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Keith,

We appreciate you sharing your positive experience.

We're happy to hear that you feel your car is well-cared for and that you found the video and emails helpful.

It's great to know you enjoyed the courtesy car and our team's friendly service.
Evans Halshaw Customer Services

Valutata 1 stelle su 5

Engine rattle

Evens after sale is terrible once you buy a car I had a service after it a engine rattle on my car started been back five times to be told it’s ok when it wasn’t took to another for service put the right oil in rattle gone so I’ve drove that car for year with a rattle god no’s what damage has been done so buyers be were before buying from this company😡 how can you help when five times I asked for help you did not want to no ?

15 giugno 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Robert,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Colleen and Jack, brilliant

Well after my previous 5 star review I've returned and bought another new car! Jack and Colleen are the best in the business, and in a few years I will return for another.
While looking I experienced other salesmen and their slightly devious pricing etc and they reinforced how good these 2 are.
Thanks and see you again🙂

22 marzo 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Thomas,

We are so happy to hear that you had such a positive experience with Jack and Colleen!

It's wonderful to know that you felt comfortable enough to return for another new car.

We appreciate your kind words and are proud to have such dedicated and talented team members.

We look forward to seeing you again in the future.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Really friendly very efficient and…

Really friendly very efficient and patient explaining and covering everything and understanding and knowledge, highly rate ,making a positive experience of looking for the right car.

10 febbraio 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Julia,

We appreciate your kind words and are thrilled to hear about your positive experience.

It's wonderful to know that you found our team friendly, efficient, and patient in helping you find the right car.

We strive to make every customer feel valued and supported throughout their journey.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Evans Halshaw offered me a great buying experience.

I came to Evans Halshaw after being sold a faulty car by a different dealer. James Walton made me a Dacia Sandero Journey offer I couldn’t refuse. Very quick and amazing service and drove the car away after only 2 days. Thank you very much.

30 gennaio 2025
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Ferencz-Zsolt,

We're so glad to hear you had a positive experience with us.

It sounds like James provided excellent service and helped you find the perfect car.

We appreciate your kind words and are thrilled you're happy with your new Dacia Sander Journey.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Replacement vehicle

We were looking for a replacement Duster and dealt with Jack Marston (sales)on numerous occasions who never once pressurised us and showed remarkable patience especially when we heard the the Duster model was being launched. Eventually we decided on spec and colour and he arranged an hours test drive for us. An absolute credit to the Dealership.

18 dicembre 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Janet,

Thank you for your kind words and for taking the time to share your experience.

We're thrilled to hear that you had such a positive experience with our team, especially with Jack.

We appreciate your feedback and will share it with him.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great experience

I was in September at the dealership to get some information about Dacia jogger hybrid and Colleen the sales executive went straight to Dacia website and configured a car for me so I was really surprised. The car was supposed to have delivered in December and for my surprise it was delivered in November. I am very happy with the car it’s way better than I expected love it. So far my experience with Dacia Middlesbrough was great. Thanks

15 settembre 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Csaba,

We appreciate you taking the time to share your positive experience.

We're thrilled to hear that you're enjoying your new car and that Colleen provided such excellent service.

We're glad your car arrived earlier than expected, and we hope you continue to enjoy your Dacia Jogger Hybrid.

Evans Halshaw Customer Services

Valutata 1 stelle su 5

Do NOT keep promises...

They are very nice when they want to sell you insurance, service etc. But when it comes to keep their promises (which I have an email confirmation for) they do not respond at all and pretend it never happened. I have been promised new trims for the car I bought but never seen them. Car bought in September...

14 settembre 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Valutata 1 stelle su 5

Fake promises and lies!

Last month we brought a Kia Sportage from branch in Cannon Park, Middlesbrough.
We agreed to purchase the vehicle under the salesman’s promise to repair any faults… but they failed to fix the issues TWICE!
They promised to fix the fuel pump, but didn’t… when we collected the car and noticed it still wasn’t working. We took it back, they apparently fixed it…. but didn’t again.
Also the footsteps were still broken… took it back… they bodged it back together with tape and lied to me; “it’s not designed to be a footstep so don’t use it”.
It doesn’t stop there… we’ve had plenty of other problems. But why bother listing them…
I called to make a complaint, the salesman promised to get the manager to call me back…. 2 days later nothing.

11 ottobre 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hi Dan,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Fabulous service from start to finish

Fabulous service from start to finish. Thomas was great and made the car buying experience a pleasure. The whole team were brilliant and looked after us and kept us informed.

27 settembre 2024
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Risposta di Evans Halshaw - Dacia Middlesborough

Hello Graham,

Thank you for your kind words about Thomas!

We're delighted to hear you had such a positive experience.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

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