I bought an autosleeper back in April from Evans motorhomes and had a few issues at the beginning . For example reversing camera not working , waste tank issue and suspected water leak . I contacted... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Eugene and Mr Evans always look after us. We were able to part excange a caravan we bought off them around 5 years ago for a newer slightly larger caravan. We have enjoyed our breaks in the new carava... Leggi di più
Absolutely disgusting practices from this cowboy set up! Take deposits and do NOT deliver on promises...Then refuse to refund on very dubious vehicles! Brace yourselves boy's 😉
L'azienda ha risposto
After a crap experience with Green flag we ended up calling Jacob on his mobile he was on a job but came to our rescue at the end of his day. Diagnosis car tow bar fault and repaired it quickly canno... Leggi di più
4,0
Molto buono
87 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Lobby 720 delivered with many faults
Our church has just paid £10,000 for a caravan to provide storm shelter for wardens in a summer church camping activity that provides income to support the Parish. The van which was delivered from Wales to Norfolk has an electrical off grid system as promised which doesnt work, a broken leaking window and a gas compartment locker which wont lock. The ancient spring double mattress folded like paper and I have been offered £100 toward the cost of a £400 memory foam upgrade. The company doesnt use email and prefers to commuicate by phone or whatsapp and has referred me to his suppliers of defective equipment. If circumstances change I am happy to review this entry. In every other respect this 13 year old caravan is in excellent condition, but cant be used without an off grid 12 volt supply.
Dec 1 st
I submitted a further factual online report on the findings of a professional solar panel fitter. I received an unpleasant evening phone call from John Evans, saying he was ‘loosing his bottle with me’. I would give Evans Camping 0 stars for customer service. There is no excuse for rudeness. Look at the other 1 star reviews -I am not alone. Go elsewhere.
March 17th
No sign of promised window replacement. No surprise
Aug 2023
Sold the caravan on. Never got replacement window
20 novembre 2020
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Risposta di EVANS CARAVAN AND CAMPING LIMITED
Regarding this customer. We did try to help the customer with the solar power issue and offered him to get in touch with the supplier and manufucaturer as he wanted us to sort it and they would be able to offer more advice on dealing with it. As the customer is based many miles away in Norfolk we told him to get someone to look at it and we would pay for it. An engineer that he arranged for said it was a loose connection.
The mattres was fine in the caravan however the client later decided it was not fit for purpose. We then offered a new mattress but he rejected it as it was spirng and not memory foam. We said we dont do memory foam and we never have complaints. We said we would give money for his mattress which is £100 plus VAT and he was happy with this, but sadly changed his mind again after recieving the £100 plus.
The window is currently on order and is not cracked as decribed but simply has a chip in the corner. When the window comes in we will let the customer know.
We are working with the customer and the supplier to ensure that all these points are dealt with as we value our customers.
We care about all our customers and give them a direct line of comunication if and when required.
Eugene was helpful
Eugene was very helpful with the purchase of our new motorhome from him. Although he was very busy and our purchase took longer than we thought he did his very best to accommodate us. Would recommend buying from them.
13 ottobre 2020
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They gave us instant help.
At the end of September we were taking our caravan home from Abersoch when we had a bit of a disaster with the jockey wheel which came apart in our hands. We managed to hitch up by using the steadies and drove direct to Evans's site. We explained the problem and immediately the owner got one of his men to come and sort it for us - which he did very speedily and efficiently. They couldn't have been more helpful in our hour of need. In the future they will be the first people we will go to if we ever need any help.
4 ottobre 2020
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Trouble and Stress Free Experience
Bought my caravan in March 2020, we had been looking for some time but were never quite sure what we were getting from dealers local to us.
We then went to Evans and were in no doubt what we were buying good quality at a fair price.
May I suggest if want a stress free experience with a very knowledgable team then you won’t go wrong with Evans Caravans
Anthony Langhorn
28 settembre 2020
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Been several times to have a look at…
Been several times to have a look at the motorhomes for sale. Actually put a deposit on one today. Eugine was extremely helpful took time to explain everything to us, didn't hurry us at all. Looking forward to holidays in our new motorhome. Thankyou for excellent service. Bob and Linda Ruthin
7 giugno 2020
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N wales Specialists in Campers, RV's and Caravans
I've bought a couple of camper vans from this company so far and I can't complain about the service. The trade in offered for my old van was pretty reasonable and the van I bought was a good price considering that private garages will always ask that bit more than a private seller. The company specialises in more expensive Campers, RV's and Caravans but you can pick up cheaper trade-ins as I did. A friendly family run firm who have been in the game for quite a long time.
22 luglio 2019
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