Unit 1 Charlton Green, Dover CT16 2QH, CT16 2QH Dover, Kent, GB


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Valutata 1 stelle su 5

This was my second time at this test centre, first test done was the best I could ask for, however second test was nightmare, when I arrived at the test centre, it was closed and I was left in limbo,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The worse service ever from the beginning of collect the sample to receiving a result 24 hours after the time i needed. I will never recommend it. Has not replied back or even refund the service tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very efficient, loads of appointment spaces, friendly tester clearly explained procedure and got results back within 8 hours - test certificate allowed me to go on holiday with no issues - thanks!

L'azienda ha risposto

Valutata 5 stelle su 5

Does what it says on the tin. Easy to book, easy to do, results delivered within expected time scales. What’s not to like?

L'azienda ha risposto


Dettagli dell'azienda

  1. Centro diagnostico
  2. Laboratorio medico

Informazioni su Eurofins - Dover

Scritti dall'azienda

Eurofins. World Leader in Testing for Life.

55 000 employees. 900 laboratories. 50 countries.

Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.

The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.

As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.

If you are looking for our COVID-19 Response, click the below links

TrustPilot Review Page

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Trustpilot Covid Test Booking


Informazioni di contatto

  • Unit 1 Charlton Green, Dover CT16 2QH, CT16 2QH, Dover, Kent, Regno Unito

3,4

Nella media

TrustScore 3.5 su 5

12 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This was my second time at this test…

This was my second time at this test centre, first test done was the best I could ask for, however second test was nightmare, when I arrived at the test centre, it was closed and I was left in limbo, I booked another PCR test at different company and had to pay premium for 3 hours result. I am still waiting for refund but I have to get through to them first.

30 gennaio 2022
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Good Morning Asif,
Thank you for taking time to leave us feedback. Please can you contact us via our webpage to discuss this further.
https://www.traveltesting.eurofins.co.uk/contact
Kind Regards,
Sandra at Eurofins.

Valutata 1 stelle su 5

STILL The worse service ever

The worse service ever from the beginning
of collect the sample to receiving a result 24 hours after the time i needed. I will never recommend it. Has not replied back or even refund the service that they had offered to me . Due to not delivered a service on time.

24 gennaio 2022
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello Cristiano,
Thank you for taking time to leave us a review. We have had a look at your account and can see that our colleagues have emailed you regarding this.
Kind Regards,
Sandra at Eurofins.

Valutata 1 stelle su 5

Cancelled test

£25 for admin fee to cancel tests not needed. Complete joke.

Hi Sandra - Thanks I did read it. It’s still a joke.

Many thanks

24 gennaio 2022
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello,
Thank you for your review. The Admin fees are agreed at the time of booking as part of our T&C's.
Kind Regards,
Sandra at Eurofins

Valutata 5 stelle su 5
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hi Tik,

Thank you so much for your review.

We have worked hard to continue providing excellent customer service and cost-effective tests throughout these tough times and your kind words make a difference.

Best regards,
Mark at Eurofins

Valutata 5 stelle su 5

Very efficient

Very efficient, loads of appointment spaces, friendly tester clearly explained procedure and got results back within 8 hours - test certificate allowed me to go on holiday with no issues - thanks!

22 novembre 2021
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello Steve,

Thank you for your feedback & the 5stars!

We are pleased to hear you are happy with the service provided, we have been working hard over the last year to improve our services and your kind words really do make a difference.

Have a great day!
Kaylee at Eurofins

Valutata 5 stelle su 5

Does what it says on the tin.

Does what it says on the tin. Easy to book, easy to do, results delivered within expected time scales. What’s not to like?

20 novembre 2021
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello Neil,

Thank you for your lovely review.

It’s great to read the feedback from our customers. I am so happy to hear that you got a fast turnaround.

We look forward to testing with you again soon.
Kaylee at Eurofins

Valutata 4 stelle su 5

Nice staff

Nice staff, very helpful. Just hope you can get your prices down

18 novembre 2021
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello,

Thank you for taking the time to leave us a review, we are delighted to read your positive comments regarding our staff and are glad they could assist you.

As a UK Government approved provider, we always strive to provide the best for our customers and we constantly evaluate our pricing.

Many factors are included in the prices - such as logistics and availability of materials, hence why they may fluctuate from time to time.

Our website is always updated with our most current pricing for each available test kit, so you can be assured you are always getting the latest price.

Kind Regards
Daniel at Eurofins

Valutata 5 stelle su 5
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello Phil

Thank you for your review. It is great that you found the service to be efficient and courteous.

We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference.

We hope that we are able to help you in your future travels.
Have a great day

Joyce at Eurofins

Valutata 5 stelle su 5

Excellent service

Excellent service, quick efficient test and results turned around in 12 hours. Now our test of choice. Thank you

6 novembre 2021
Non scritta su invito
Logo di Eurofins - Dover

Risposta di Eurofins - Dover

Hello,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the service provided and received the results within 12 hours.

Kind Regards
Daniel at Eurofins

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