Great response when first made the contact. Very attentive to detail and very accommodating schedule wise. Provided us the options and we were able to complete in a timely manner. By far the best comp... Leggi di più
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Scopri cosa dicono le persone
Going for equity release is a big decision and comes with much anxiety and uncertainty. All this was washed away after my first contact with Steve Francis, whose professionalism, friendly, and down t... Leggi di più
We’d like to say a huge thank you to Marc Orme at The Equity Release Experts for all his help in setting up our Lifetime Mortgage. Marc was a pleasure to deal with throughout the entire process—p... Leggi di più
I would like to say a huge thank you to steve francis at The Equity Release Experts for all his help in setting up my Lifetime Mortgage.
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Informazioni fornite da varie fonti esterne
We’re trusted independent equity release experts, and we search and compare equity release products from across the whole market to find the best plan for you.
Informazioni di contatto
Regno Unito
- www.equityrelease.co.uk
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Excellent Customer Service
Ben Atkinson was very thorough in all aspects of the equity release from explaining what this means, the interest rates and repayment options should you choose to make them. He kept me informed throughout the process and all documents were sent as received within the timeframes he gave us. In fact Ben is an asset to this company. I highly recommend both Ben and this company if you are thinking of equity release.
My Equity Release
I am very pleased by the way my equity release was handled. Professionally and effici
Ben Atkinson,the expert on Equity Release
The successful application was mainly due to Ben Atkinson who diligently researched the market to find a company that could deliver our requirements.He was extremely professional and remained in touch throughout the process.
Will Thom has been amazing
Will Thom has been absolutely brilliant, he has kept me up to date with all proceedings and has been extremely patient with me as he had to explain things to me very slowly and simplify things for me. He has been a tremendous support throughout this process. Thank you Will x
Will Thom has been very knowledgeable…
Will Thom has been very knowledgeable and helpful keeping me updated at all times.Especially as I needed things explaining to me .
Thank you Will 😊
Steve Francis
Steve Francis, was very helpful and handled our release very well,more than happy to recommend him, thank you Steve.
Regards A.R.
Equity Release
Equity release had been on my mind for a couple of years. I was recommended to Key and assigned to the wonderful Leena Mistry. Leena was so knowledgeable and took me through the process from every angle , Leena discussed every possible option open to me which enabled me to make the right decision for me. She was thorough and very patient with me and my many questions and I really appreciate all the help she provided.
I am not particularly confident when it…
I am not particularly confident when it comes to any matters financial or legal. Marc Orme took me through the whole procedure from beginning to end making I understood everything and was happy with each step. He had endless patience 😂 and communication was spot on. I couldn't recommend highly enough.
Austin Durant from the EquityRelease…
Austin Durant from the Equity Release Experts was brilliant. He explained everything and was in contact with us all the way through. He was always available at any time if there was anything that needed explaining I would suggest that anyone interested in taking out equity release should use this company and ask for Austin Durant. Thanks for all your help.
Not my first time using Key Release
I have just completed my equity release. From start to finish Leena Mistry was very professional, quick to understand and cover all my needs. I have no problem at all recommending Key.
My equity release journey was made a…
My equity release journey was made a very positive experience by Lesley Frame. She explained all circumstances and expectations clearly and strove to access the best policy for my requirements. Even when faced with a first refusal, Lesley still had a very positive outlook and kept me informed throughout the process. Thank you Lesley Frame
Equity Release
Stephen Francis was clear and very helpful at all times
Thankyou
Alexander Campbell - my adviser
Poor old Alex had to cope with the dreaded zone 3 scenario. Causing a whole host of rejections :(
Made no difference that I am an ex-adviser myself, rules are rules and have to use an adviser who is current and qualified to do the mortgage.
Alex was helpful, knowledgeable and available to contact throughout the period from initial contact to completion.
Mortgage took a little longer than expected to complete due to this Zone 3 scenario. This being a Lifetime Mortgage, this flooding thing takes on more precedence.
Alex was able to source another lender that would accept my needs and using their named conveyancers, all completed exactly when they said it would.
All forms and mandatory documentation were delivered via email on time, explaining the mortgage in full etc. Alex was always on the end of the phone/email for any questions etc.
A happy experience all round.
Alexander Campbell. Rest easy in his hands
Alexander Campbell has been invaluable throughout the longer-than-expected process. He had the patience of a saint, answering our questions, some of which may have seemed somewhat odd to him. He tirelessly guided us through the minefield of Equity Release. He is thoroughly professional and we can without hesitation recommend him and his services.
Marc Orme was a delight to work with
Marc Orme was a delight to work with. He was extremely professional and thorough, and I felt totally comfortable throughout the process. I would have no hesitation in recommending him to anyone exploring the option of Equity Release.
Andrew Warby
Andrew Warby was very friendly but also very professional. He took me through everything that I needed to know pointing out all the possible scenarios. Without his constant support I don't think that I could have managed to continue. Many thanks go to Andrew.
LESLEY FRAME
I am delighted to give our Adviser LESLEY FRAME a very positive review.
I am 75 years old and found myself needing two knee replacements and the NHS waiting time was 12-24 months. I decided to consider Private Healthcare and my wife and I agreed to seek advice regarding Equity Release.
We contacted The Equity Release Experts and from the outset Lesley was fantastic and put our minds at rest that a solution was there. Throughout the process she was extremely helpful, knowledgeable and nothing was too much for her.
We had confidence in her advice but more so she was genuinely wanting to ensure I could realise my operations. We would certainly recommend her to any of our family or friends who were considering Equity Release…Thanks Lesley.
I rang for advice with Equity Release
I rang for advice with Equity Release. No one answered the phone just music. I waited for over 26 minutes and no recorded message, hello please wait or even the name of the company just music!!! Trust them with my money … no way
Lesley Frame was our consultant through…
Lesley Frame was our consultant through our recent journey. We had no knowledge of equity release and we found her to be extremely helpful, knowledgeable and patient at all times. She guided us efficiently through and nothing was too much for her when we asked her to repeat any part of it. Her manner throughout was relaxed yet professional and we would certainly recommend her to any of our friends who may want to do this
I had no knowledge but gained a great deal through Lesley Frame
I had no knowledge, and at the time I thought no-one I knew then had done this, so I was extremely relieved and grateful to find a contact who was so professional, kind, informative and helpful at all the stages of the process. Advice was given and changes made where necessary to achieve the sought result. Support was strong and much needed at my 74 years of age. Excellent company and staff.
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