Enlighten Smiles Recensioni 406

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This product should not be permitted for sale. I am currently undergoing treatment under the guidance of my dentist and ordered the whitening kit directly through them. I have previously unde... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀

L'azienda ha risposto

Valutata 5 stelle su 5

I've been using Enlighten Smiles for about a month now, and I'm really happy with the results. My teeth weren't drastically yellow to begin with, but they had definitely lost some brightness over... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di sbiancamento dei denti
  2. Dentista cosmetico
  3. Industria cosmetica
  4. Dentista

Scritti dall'azienda

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

406 recensioni

5 stelle
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Valutata 5 stelle su 5

Excellent customer service

My first order did not arrive. The company really could not have been more helpful in sending out an apology and replacement. Product is great and there has been a real improvement in the colour of my teeth. Thank you x

24 dicembre 2024
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Risposta di Enlighten Smiles

Hi Yvonne,

Thank you so much for your understanding and kind words! We’re thrilled to hear you’re loving the product and seeing such great results with your smile. Your support means the world to us—keep shining bright! 😊✨

Warmest regards,
From The Enlighten Team

Valutata 5 stelle su 5

Great product!

Using many years, both serum and whitening toothpaste, at first recommended by my dentist, and I love it!
Drinking red wine and black coffee and I got no stains! Also it take care of my enamel so well!!!! I normally don’t bother with reviewers but this product you must have! And yet, you want your teeth to stay healthy and looking glam right? This products has it all ;)

19 dicembre 2024
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Risposta di Enlighten Smiles

Hello Ewelina,

Thank you so much for your glowing review! 😊 We're thrilled to hear that our serum and whitening toothpaste have been a game-changer for you. Your kind words mean the world to us, and we're so happy to have earned your recommendation. Keep shining bright! 

From Then Enlighten Team

Valutata 5 stelle su 5

The day and night toothpastes work…

The day and night toothpastes work really well to keep my teeth white after having them professionally whitened. So much better than other toothpastes.

11 dicembre 2024
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Risposta di Enlighten Smiles

Hello Anne,

Thank you for your feedback! We’re so glad to hear you're seeing results already. The Enlighten White toothpaste is designed to maintain a brighter smile by repelling stains, while the Enlighten Serum toothpaste helps with sensitivity and supports enamel repair. Together, they’re the perfect duo for a brighter smile! 😁

From the Enlighten Team

Valutata 1 stelle su 5

Disappointing

Despite really lovely and helpful customer service from the company, unfortunately I can’t leave a more favourable review as the treatment simply didn’t work for me. I was given an additional 2 weeks of treatment to help my teeth whiten but they are still nowhere close to the shade advertised. I feel very disappointed that I have spent over £500 with very little to show for it. For context, my teeth were not badly stained to begin with and I was given no reason to believe that the treatment plan would not work for me. Though my teeth did appear a little whiter and brighter during and immediately after my treatment, they are now almost back to the shade I began with.

14 ottobre 2024
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Risposta di Enlighten Smiles

Hi Emma, thank you for sharing your feedback. We’re very sorry to hear the treatment didn’t meet your expectations and understand how disappointing this must be. While we’re glad you found our customer service team helpful, we regret that the results didn’t match what you’d hoped for.

Early relapse usually is a sign of superficial bleaching which means that the teeth have not achieved the saturation point. This can be due to various reasons. Has your dentist assessed your shade and concluded that you have not reached B1 shade? If so, what was their suggested course of action?

We would love to hear more about your treatment and the steps taken to attempt to fix it. Please reach out to us at social@enlightensmiles.com, and we’ll do our best to find a solution for you.

Once again, we’re very sorry for any frustration caused, and we’re grateful that you took the time to let us know how we can improve.

Best wishes,
The Enlighten Team

Valutata 1 stelle su 5

The worst experience ever!

The worst experience ever!
So expensive and make your teeth max sensitive...
After this treatment you will need pay more to fix your teeth!!!
People SLS is bad for your teeth and here you go what they offer you?? don't waist your money on this... 😒 all good comments it's just from people who work with it. - - -

13 dicembre 2024
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Risposta di Enlighten Smiles

Dear Greeta,

We’re truly sorry to hear about your recent experience and the sensitivity you’ve felt. Please be assured that extreme sensitivity is quite rare and there are usually steps we can take to attempt to fix the whitening results with less sensitivity.

While we strive to provide excellent results, we understand that outcomes can vary due to individual dental conditions, which are sometimes beyond our control. In rare cases, additional treatments may be needed, and we sincerely regret if that was the case in your situation and for any inconvenience this may have caused.

We assure you that your feedback is important to us, and we’d love the opportunity to discuss your concerns further to see how and if we can help. Please don’t hesitate to reach out at social@enlightensmiles.com - we’re here to make things right.

Warm regards,
The Enlighten Team

Valutata 5 stelle su 5

Life changing

Amazing product! I completed my enlighten treatment earlier this week and I just wanted to thank enlighten for my new smile! I always struggled with my teeth being too yellow and the other treatments I have had, gave me a lot of sensitivity, to the point where I had to stop the treatment, but not with enlighten. I had almost no sensitivity and worked within 3 weeks. Thank you enlighten!

12 dicembre 2024
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Risposta di Enlighten Smiles

Hi Andre !

Thank you for sharing your experience! 🌟 We’re so pleased to hear that you’re happy with your results and that the treatment was both effective and comfortable for you. Achieving a brighter smile with minimal sensitivity is what we aim for, so it’s wonderful to know it worked so well. Enjoy your new smile! 😁

From the Enlighten Team

Valutata 4 stelle su 5

Delivered promptly

Delivered promptly. Instructions within package would have been good. Looked on line instead.

4 dicembre 2024
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Risposta di Enlighten Smiles

Hi Gillian,

We’re glad your order arrived promptly. Our instructions are printed on the packaging for convenience, but we’re always here to assist if you have any questions. Please don’t hesitate to reach out!

Best regards,
The Enlighten Team

Valutata 4 stelle su 5

Easy to arrange order and delivery of…

Easy to arrange order and delivery of the toothpaste.
Delivery costs are expensive though.

3 dicembre 2024
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Risposta di Enlighten Smiles

Thank you for your feedback, Paul! We're pleased to hear you found the ordering and delivery process easy. Regarding delivery costs, we wanted to let you know that we’ve recently introduced free shipping on orders over £40. We hope this makes things more convenient for you, and we truly appreciate your input as we continue to improve.

From the Enlighten Team

Valutata 5 stelle su 5

Good service ,great toothpaste and…

Good service ,great toothpaste and whitening toothpaste ,used this product for a long time makes your teeth feel amazing and clean no 1,

3 dicembre 2024
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Risposta di Enlighten Smiles

Hi Brian, Thank you for your feedback! We’re so glad to hear you’ve had such a great experience with both of our toothpastes. We appreciate your support !🌟

From the Enlighten Team

Valutata 2 stelle su 5

Been using almost 3 weeks

Been using almost 3 weeks, no change in teeth colour

11 novembre 2024
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Risposta di Enlighten Smiles

Hi Tess, so sorry to hear that the product was not up to your expectations. The product that you purchased is our Enlighten White toothpaste which, as much as it is brilliant at removing extrinsic stains (on the outside of the tooth such as coffee or tea stains), it does not have the power to whiten the teeth from within. If you want to achieve up to 16 shades whiter teeth, you would have to use our professional whitening product: the Evo4 home kit. Hope this helps clarify the matter.

Valutata 5 stelle su 5

Love this product

Love this product! It was recommended to me by my dental hygienist a number of years ago & I've been using it ever since. Brilliant product, game changer for my dental hygiene & lovely white teeth, without the nasty additives found in many high-street brands. And the company is lovely too, they are real people who help & guide you in your choice & with any problem along the way in ordering. Five stars from me :)

4 dicembre 2024
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Risposta di Enlighten Smiles

Thank you, Marisa, for your kind words! 😊 We're thrilled that Enlighten has been a game-changer for your dental hygiene and smile. Your review means so much to us, we're glad to know that you’ve had a great experience with both our product and team.

Best regards,

From the Enlighten Team.

Valutata 5 stelle su 5

Enlighten customer service is always…

Enlighten customer service is always wonderful but recently i spoke to bibi over the phone and she helped me with a lab issue and also to place an order - absolutely delightful customer service on her end!!!

She was attentive, helpful, and charming - she called me back promptly several times to guide me through an issue we had with a scan and overall super pleased. 5* well deserved.

29 novembre 2024
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Risposta di Enlighten Smiles

Dear Chelsea and Fulham Dentist,

Thank you for your fantastic feedback! We’re so pleased to hear Bibi provided such attentive and delightful service. At Enlighten, we strive to deliver exceptional customer care in every interaction, so it’s wonderful to see that reflected in your experience.

If there’s anything else you need, we’re always here to help!

Best regards,
The Enlighten Team

Valutata 5 stelle su 5

Easy to order and it came promptly

Easy to order and it came promptly. Happy with the service.

31 ottobre 2024
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Risposta di Enlighten Smiles

Hello Gillian,

Thank you for your feedback! We're so glad to hear you found the process easy and efficient. We appreciate your support!

From the Enlighten Team.

Valutata 1 stelle su 5

Just terrible

I am convinced private doctors will do anything including lie when it comes to selling you the most expensive treatments on the market. I had been considering whitening my teeth for a while and watched several videos where different doctors said enlighten was the best on the market. I went ahead and had consultations with 2 different dentists. 1 said to use boutique the other recommended enlighten which I eventually went for.
I was told there would be sensitivity but what I experienced was borderline nerve damage.
Not only did it not whiten my teeth but it left me with yellower teeth and extreme pain like I’ve never experienced to a point I had to abuse painkillers.
My dentist as well was terrible. I complained about the sensitivity and asked for something to help with it. All he said was to take a break and continue in 48hours. Lack of competence and patient care
Of course I could not continue and got no help from the dentist I started the treatment with.
I truly regret using enlighten. It left my teeth worse than I started and I will like a refund.

21 ottobre 2024
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Risposta di Enlighten Smiles

Hello Esther,

We're very sorry to hear that you're disappointed with your results. We completely understand how frustrating it can be, especially after investing in achieving a bright smile.

There are a number of factors that could explain why you haven’t yet reached your desired shade within the recommended 3-week period, and we’re here to help figure that out. As we are only the gel manufactures we are unable to asses your situation so, with your consent, could you please provide us with your dentist's name, practice name, and postcode to social@enlightensmiles.com?

Thank you for your patience, and we look forward to discussing the next steps with your dentist.

From the Enlighten Smiles team.

Valutata 1 stelle su 5

2 days on the trot

2 days on the trot. 1st delivery not delivered! 2nd delivery date, no delivery!! Not good.

4 novembre 2024
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Risposta di Enlighten Smiles

Hello Lorraine,

Sorry to hear you are experiencing some difficulty with delivery. Please can you email us on social@enlightensmiles.com with your order number, delivery address and full name and we will look into this straight away.

From the Enlighten Team.

Valutata 5 stelle su 5

Having used Enlighten smiles for a…

Having used Enlighten smiles for a while now, we can honestly say we are so impressed from start to finish. Katy is our go to and she is always super helpful and efficient. Patients are over the moon with the product and the results are amazing! Thank you, we highly recommend.

4 novembre 2024
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Risposta di Enlighten Smiles

Hey there!

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with Enlighten Smiles and that your patients are loving the results. Katy will be delighted to know she’s been able to support you effectively! We appreciate your recommendation and look forward to continuing to provide great results.

From The Enlighten Team.

Valutata 5 stelle su 5

Great product

Great product. Speedy delivery

28 ottobre 2024
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Risposta di Enlighten Smiles

Hello Banba,

Thank you so much for taking the time to leave us a review! We are so pleased you love the product and found the delivery to your satisfaction.

From the Enlighten Team.

Valutata 5 stelle su 5

Most brilliant whitening product ever…

Most brilliant whitening product ever used. I have tried many whitening agents in the past but nothing has ever come close to the result I had with enlighten. The results are long lasting too. You only need to follow the instructions.

31 ottobre 2024
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Risposta di Enlighten Smiles

Hello Sonu,

Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such impressive and long-lasting results with Enlighten. It's great to know that our whitening system has stood out compared to others you've tried. Following the instructions really does make a difference, and we're so glad it worked perfectly for you. Thank you for choosing Enlighten and sharing your experience!

Love the Enlighten Team.

Valutata 5 stelle su 5

Best on the Market

I've used this product for years - Nothing comes close!
It's expensive but worth every penny!!

22 ottobre 2024
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Risposta di Enlighten Smiles

Hi Frank,

Thank you so much for taking the time to leave us a review! We’re thrilled to hear you’ve been using Enlighten products for years 😊. It’s great to know that you see the value in our products, and we’re glad you feel they’re worth it.

From the Enlighten Team.

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