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Energie Fitness - Bridgend Recensioni 

250
TrustScore 4.5 su 5

4,6

Unit 21, Bridgend Shopping Centre, CF31 1DD Cardiff, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I have been injured for several months but have recently resumed using the gym. I very much enjoy it here and the staff are very friendly and welcoming. If I could offer a word of constructive critici... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great gym and extremely helpful and professional staff. Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love attending Energie Fitness Bridgend. They have a great selection of equipment, a great gym community and fabulous classes run by Callie and the rest of the team. It’s always clean and welcoming... Leggi di più

Valutata 5 stelle su 5

Energie fitness Bridgend is amazing!! Great atmosphere and has everything from weights to cardio machines and punch bags. Staff are brilliant: Callie, Tyler and Ethan are very knowledgeable... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Palestra e centro fitness
  3. Corsi di fitness
  4. Palestra
  5. Personal trainer

Scritti dall'azienda

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Scritti dall'azienda

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Informazioni di contatto

  • Unit 21, Bridgend Shopping Centre, CF31 1DD, Cardiff, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

250 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(250)

592 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good Gym

Very friendly and helpful staff Appreciate all things what you doing

9 settembre 2025
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi Nador
Thanks so much for your lovely review!
We’re really glad you’re enjoying the gym and it means a lot to know our team are making a difference. We truly appreciate your support — can’t wait to see you again soon! Wendy (Club Owner ) and the energie Team

Valutata 3 stelle su 5

Good Gym, No Parking

Decent little gym, but there's no parking so you have to pay using the Brackla Street Car Park (although finding a space on a Saturday day time is hard work). There used to be free parking before all the building work started on the university/college opposite. I imagine when that opens, the gym will be overrun with students as it's quite good value for money

6 settembre 2025
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi Sam
Thanks so much for your kind review — we’re really glad you’re enjoying the gym!
Just to let you know, there’s plenty of free parking within a short walk, so you don’t need to rely just on the Brackla Street Car Park. Our team will happily show you the best spots next time you’re in.
And when the new campus opens, we’ll be keeping a close eye on capacity to make sure everyone continues to have a great experience.
Thanks again for being part of our énergie community! Wendy (Club Owner)

Valutata 5 stelle su 5

A great gym and extremely helpful and…

A great gym and extremely helpful and professional staff.
Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with minutes .
A fabulous gym with punch bags and classes. Highly recommended. 5 stars.
Many thanks

David

16 febbraio 2025
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi David. Thanks so much for your lovely 5 star review. It really means a lot to us all. Wendy Club Owner

Valutata 1 stelle su 5

Absolutely rubbish company.

28 dicembre 2024
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Risposta di Energie Fitness - Bridgend

Hi Ben. I sincerely apologise if your experience did not meet the high standards we strive to uphold for all our members. Unfortunately I can find no record of any communication between us, and I have been unable to identify you as a member. I understand you did not reply to a request for further information, so I am unable to offer any more assistance. If you do wish to discuss the matter please reach out to me directly at bridgendmanager@energiefitness.com or call us on 01656 362018
Wendy Club Owner/Manager

Valutata 1 stelle su 5

Avoid This Gym

**Updating my review as the original didn’t fully convey the extent of this gym’s shortcomings**

Had a terrible experience at Energie. I was falsely accused of something in front of a crowd, which was not only humiliating but had a serious impact on my mental well-being. Instead of handling the situation professionally, management dismissed my concerns and refused to take accountability.

To make matters worse, they blatantly lied about a phone call I had with them. I was polite and calm, yet they later claimed it was “threatening,” which is completely false. On top of that, the manager, Nathan, even acted aggressively towards me and tried to escalate the situation into a fight, which is completely unacceptable behaviour from someone in a leadership role.

Their response to everything has been defensive rather than supportive, making it clear they don’t care about their members' well-being. Additionally, they have ignored my requests for valid proof and details regarding my personal data (this directly contradicts their privacy policy), which is very concerning and unprofessional. No one should have to deal with this kind of treatment at a place that’s supposed to promote health and fitness. I wouldn’t recommend this gym to anyone who values fairness, respect, and a safe environment.

It’s clear that Wendy, the branch owner, should not be getting involved in complaints as she is not trained or equipped to handle such matters. Complaints should be dealt with by someone who is competent and has relevant training.

This issue has been reported to the appropriate authorities and is being taken further.

7 novembre 2024
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi Callum. I'm sorry to read your review, but as you know the manager who dealt with you is no longer working for us. Our staff stand by their statements which resulted in your membership being immediately terminated and you being barred from the gym. When our ex-manager invited you to leave the gym he did not escort you out diplomatically, but the reasons leading up to your being barred remain as we will always protect and defend our female members.
Wendy (Club Owner)

Valutata 5 stelle su 5

Legs bums and tums clas …

Just done a legs bums and tums class and absolutely loved it the trainers encourage you every time
Can’t wait for my next class!

2 luglio 2024
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi Charlotte. Thanks for taking the time to leave your great review. I'll certainly pass your comments on, and I'm so pleased you love our classes and trainers!
And, LBT is my favorite class too!
Wendy
Club Owner

Valutata 5 stelle su 5

An amazing gym with loads of options

An amazing gym with loads of options! Definitely recommended

31 maggio 2024
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Risposta di Energie Fitness - Bridgend

Hi Morgan. Thanks so much for this brilliant review! As a small business owner, comments like yours mean a lot. Wendy (Club Owner)

Valutata 5 stelle su 5

Great atmosphere and great staff …

Great atmosphere and everyone is very welcoming and approachable

10 maggio 2024
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Risposta di Energie Fitness - Bridgend

Thanks Gillian for taking the time to leave your great review. I'm proud of my club and will pass on your comments to all the staff! See you in club soon. Wendy (Club Owner)

Valutata 5 stelle su 5

Quiet at nights aha

The 24 hour gym makes it in my opinion a lot easier to go

23 febbraio 2024
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Risposta di Energie Fitness - Bridgend

Hi Morgan. Thanks so much for leaving your great review. We agree, being open 24/7 makes our club available at any time! Wendy (Club Owner)

Valutata 5 stelle su 5

I am a member of the Bridgend gym in…

I am a member of the Bridgend gym in South Wales and I can't compliment the gym staff and owner enough. Brilliant gym 24 hours and lots of equipment.

14 febbraio 2024
Non scritta su invito
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Risposta di Energie Fitness - Bridgend

Hi Howza
thank you so much for your great review and we're so glad you're enjoying our gym! It means such a lot to us all.
Wendy (Club Owner)

Valutata 5 stelle su 5

Very good level of equipment

Well priced. Very good level equipment. Right in the middle of town. Probably could do with another leg curl/extension machine, because no one down here skips leg day😁

12 gennaio 2024
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Risposta di Energie Fitness - Bridgend

Hi Gareth. Thanks so much for leaving us this great review, it's always very much appreciated when our members take the time to review us. We are always looking for ideas to improve our gym, and thanks for your suggestion. Wendy (Club Owner)

Valutata 5 stelle su 5

Thinking of joining? Do it.

Signed up by Callie & honestly couldn't be happier with the choice to join this gym.

Previously I was with Halo (thinking a leisure centre would be better for beginners) however énergie fitness is far more welcoming.

The gym is spotless, equipment is well maintained & staff are helpful.

4 novembre 2023
Valutata 5 stelle su 5

Best gym in Bridgend!

What a lovely gym! Best one around in Bridgend. The atmosphere in this gym is outstanding! The staff are lovely, always able to approach them, they work us hard in the classes. The best thing about the classes the instructor is different all the time so they are mixed up exercises, you’re not stuck doing the same thing. Definitely value for money, plenty of cv, pinned and free weights available. They are always listening to their members. Outstanding customer service.

17 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

So far so good

So far so good. Variety of resistance and cardio machines. Only negative is when there's a circuit class on by the punch bag section, the PTs tend to play their own music. So when in the middle section to use leg machines you can hear two lots of music within the building which isn't very pleasant to the ears. Apart from that, everything's good.

17 novembre 2023

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