Banner for Energie Fitness - Bedford

Energie Fitness - Bedford Recensioni 

129
TrustScore 3.5 su 5

3,5

Harpur Centre, Basement Unit, MK40 1TS Bedford, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I've been going to this gym for the past year and a half. All the staff members are lovely, they are always happy to help and provide great gym advice. The equipment is decent and they recently added... Leggi di più

Valutata 5 stelle su 5

JAN Hi it’s very good gym,all of main dumbbells are available from 2kg to 50 kg.it’s convience for me this is enough✌️.Very friendly staff and helpful.All facilities are tide and clean well done.Only... Leggi di più

Valutata 5 stelle su 5

I've been attending the classes in the morning and I'm very impressed. The service is always so pleasant—I feel welcomed every time I come in. The trainers are the absolute best! They're not only incr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This gym lets under aged children sign up to join their gym, and don’t tell them it’s a 12 contract, also if you pay for a personal Trainer and cancel 2 weeks that’s your fault and you can not resch... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Palestra e centro fitness
  3. Corsi di fitness
  4. Palestra
  5. Personal trainer

Scritti dall'azienda

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Scritti dall'azienda

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Informazioni di contatto

  • Harpur Centre, Basement Unit, MK40 1TS, Bedford, Regno Unito

3,5

Nella media

TrustScore 3.5 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(129)

592 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolute disgrace of a ‘gym’ provides…

Absolute disgrace of a ‘gym’ provides no introduction, no aircon and more like a youth club! The staff hang around the reception desk or sitting on equipment with their friends providing no help to members actually paying for their membership. Wishing the first week of signing up I had 3 calls asking the same questions, whilst working away another 2 calls asking why I haven’t been there and then a final call on a Sunday morning asking the same questions. Very unorganised and overall irritating experience. Attempted to cancel my membership due to feeling uncomfortable and somewhat harassed to receive emails from a different computer relating to my pre existing membership. Stay away

15 settembre 2023
Non scritta su invito
Logo di Energie Fitness - Bedford

Risposta di Energie Fitness - Bedford

Hi Jodie,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Valutata 1 stelle su 5
Logo di Energie Fitness - Bedford

Risposta di Energie Fitness - Bedford

Hi there,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Valutata 4 stelle su 5

Bedford gym - I wish there was a leg abductor/adductor and hyperextension machines

In the Bedford gym I wish there was a leg adductor/abductor, and I really wish you had a hyperextension bench, those 2 would be great additions, the gym would be perfect equipment wise!
Also, I know this is a cheaper gym, but a polite notice to members to take a shower before gym as there are people around them feeling the smell and using the equipment, soap and water do miracles.

5 maggio 2023
Valutata 1 stelle su 5

Very Poor

This gym lets under aged children sign up to join their gym, and don’t tell them it’s a 12 contract, also if you pay for a personal
Trainer and cancel 2 weeks that’s your fault and you can not reschedule the time so you’re out of pocket. You know these kids are under age and can not pay so why sign them up?? Tell them to come back at 18 then get your management company to send threatening emails?

2 giugno 2022
Logo di Energie Fitness - Bedford

Risposta di Energie Fitness - Bedford

Hey Julie,

I hope you're well.

Please note our gyms have varying age policies with some allowing members to join from the age of 16.

Best wishes,
énergie Fitness Central Team

Valutata 3 stelle su 5

I found the gym to be generally clean…

I found the gym to be generally clean and the staff friendly, and the location is convenient. However, I did notice that there aren't many machines available for lower body training. As someone who's not very familiar with all the weights and equipment, I felt a bit lost trying to navigate what was available. It would be great if there were more options specifically designed for lower body workouts. Overall, I had a decent experience, but I do think the gym could benefit from having more equipment options.

27 aprile 2023
Logo di Energie Fitness - Bedford

Risposta di Energie Fitness - Bedford

Hey Alexandra,

I hope you're well.

We appreciate that there are certain aspects of our gym that could be improved and your feedback will certainly help us to deliver the perfect fitness experience. We also appreciate the kind words you have left and will continue to deliver on those fronts.

Thanks again for taking the time to leave a review, it really helps us.

Have a great day,
énergie Fitness Central Team

Valutata 2 stelle su 5

The experince staff have left recently

The experince staff have left recently. Hygiene has deteriated in the toilets and black mould in showers. I have spoken to the manager last week. Today the toilet seat had dried urine splash. The black mould I used a wipe and it came off. I always saw previous staff cleaning the toilets. Mopping the flooors in the showers. Wiping the gym machines. Now it seem no one bothers.

25 aprile 2023
Non scritta su invito
Logo di Energie Fitness - Bedford

Risposta di Energie Fitness - Bedford

Hi Theresa,

I hope you're well.

We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create a welcoming environment in our gyms that motivates our members to reach their goals and it seems we have fallen short. Please speak to a member of staff about your concerns and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più