Endole Business Information Recensioni 109

TrustScore 2.5 su 5

2,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I just wanted to cancel my subscription from few saya, there is no option on website to cancel!! If you want people to use your website operate in a legal way!!

Valutata 3 stelle su 5

The customer help number you find off the internet takes you to a menu and then cuts off. I've been trying to cancel my subscription for several months and its stuck on Pending Cancellation. This me... Leggi di più

Valutata 5 stelle su 5

Very simple and straight-forward. Data laid out nicely and easy-to-understand. Rather than going to companies house and spending minutes trying to find the information I'm looking for, instead, I'd... Leggi di più

Valutata 5 stelle su 5

I think its great. more information than companies house. I was laughing at the last comment about removing his personal data because if your a business by law its published information and is al... Leggi di più

Dettagli dell'azienda

  1. Ufficio crediti

Informazioni fornite da varie fonti esterne

Endole offers Comprehensive Business Information for Risk Management, Sales & Marketing and Company Information Research.


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

109 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Had all the information I needed and…

Had all the information I needed and when I made a mistake in purchasing the wrong report they were happy to refund me so I could afford to buy the correct report.
The only thing I would possibly change is a subscription offer for students or to partner with business faculties in universitys so we can use your services with less money worries.

7 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Even though the end product received…

Even though the end product received was a bit disappointing as the links were not working and there was not that much overall information (due to the micro size of the company not other reasons), the friendly customer service was quick to help with all of the questions and very lenience towards refunding. Hope that they managed to fix the technical issues and otherwise will use the service again, only for a lot larger companies next time.

6 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

The product is amazing

The product is amazing, I especially appreciate the design. Compared to other software, it's clear that they put a lot of effort in their User experience. The customer service is amazing too.

5 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

In Love with Endole!

I love using Endole for my current role. It is beneficial and is very handy! The customer service Team is excellent. I had a query today and Sid helped me so much!!! Thank you for helping!!

5 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Order number 883

Order number 883

Fantastic service, quick,precise And informative..

A bit like Ron seal.. they do exactly what it says on the tin!

Thanks guys.

1 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Great First Impression

I stumbled across the Endole website this evening and had a couple of questions. I used the live chat option, not really expecting anyone to be there at this time of the evening.
The service was excellent. All my questions were answered in full, nothing was too much trouble and there was no attempt at a 'hard sell'. I simply got the answers to my questions, politely given and was given plenty of time to browse and make up my mind about what I wanted to do. I will certainly be using this company again if this is the level of customer service!

30 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service.

Wow, what out standing customer service from these guys. Help me no end, with a rather different request that I had.

Always kept me informed as what was happening and the file I have is perfect.

Thank you Saj for all your hard work.

Rob

25 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I purchased a report for a small company which, unbeknownst to me, contained very little information that isn't available on the free report because it doesn't need to be disclosed by smaller companies.

I therefore contacted customer services to request a refund as per their money back guarantee and the advisor that I spoke to was fantastic, even delaying their lunch to process my refund and was very understanding that I wouldn't be aware that such little information would be available. Great experience!

4 dicembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Great service!

Using both Insight and Explorer products - great alternative to Duedil (which is now very expensive). Excellent customer service too when I got stuck with something!

24 ottobre 2018
Non scritta su invito
Valutata 4 stelle su 5

Recommended system for UK company info

We've been using Endole for about a month now.

It's a good system to capture company information in an easy to use interface. Not as much functionality as some of the other systems on the market, but considering the price it has everything that most users will need.

Payment system is pretty basic and if you sign-up to both Insights and Explorer, you may need help from their tech support to enable both at the same time. Customer support was very responsive within UK business hours and solved our issue within minutes.

Recommended.

1 ottobre 2018
Non scritta su invito
Valutata 1 stelle su 5

Non existent customer service

Have been trying to obtain a report ordered 26 hours ago. No reply to the online query submissions (3) No reply other than they apologise for keeping you waiting on the live chat to raise a query then simply send a link to fill in a online report!
Non existent customer service .
They are happy to take your money but not supply the goods.
If you use a smart phone to reset your password it simply just logs you in again on the supplied link.
Don't waste your money using them.

29 agosto 2018
Non scritta su invito
Logo di Endole Business Information

Risposta di Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

We thank you for your feedback regarding the smartphone link logging you back in issue. I have made our technical team aware of this and they are looking into this as we speak.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding changing your account password and obtaining your report, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Valutata 1 stelle su 5

I had placed an order for a company…

I had placed an order for a company document. I had not received any information. The purchase came with a 100% money back guarantee if not satisfied. I made an enquiry immediately regarding the purchase. After 1 week, they still have not got back to me and they have not issued a refund. Based on my experience, this company is not trustworthy.
Very bad service.

25 agosto 2018
Non scritta su invito
Logo di Endole Business Information

Risposta di Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding this issue, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Valutata 4 stelle su 5

I was surprised to find that you get…

I was surprised to find that you get this type of information for private companies. In hindsight I should have purchased a package of 5, but i was a bit unsure initially so just bought a single report. The report was detailed and informative, and gave me quite a bit to think about regarding the company in question, but also the sector in general. I would use the service again, and recommend it for a serious private investor looking at a specific company or sector.

1 agosto 2018
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer experience!!!

Customer experience was great especially when its nearly midnight I still received great support and the response was quick. They quickly resolved my issue while I was chatting to support and as quick as that my problem was sorted and I was left feeling happy with a useful service that will help my business grow! :)

9 luglio 2018
Non scritta su invito
Valutata 5 stelle su 5

Great Service

Great Service

I have used Endole for over 18 months and have had only excellent service from them. The only reason I have had to cancel is due to recent legislative changes which has restricted my use of Endole from a marketing perspective.

21 giugno 2018
Non scritta su invito

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