Poor handling of the product prior to delivery
My builder had a pack of bricks delivered from Emery. I would say that 30% of the brick in the pack are either broken or the faces are damaged. They are London Brick to match the existing building. London Bricks are expensive in the first place and I know they are a soft brick but 30% is far to high. Normal expectations are 10 % wastage after construction. This is 30 % when the pack was opened. Very poor handling at some stage in the brick packs life prior to delivery. Build should have asked for these to be returned in my opinion.


