The actual cruise was fantastic and the crew and staff were amazing and very friendly and helpful. The food, drinks and entertainment were first class as usual. However after the above our journey ho... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Staff efficient and friendly and really lovely. Food great. Boat lovely too and tours really well organised. When we had a cancelled flight home all sorted by Emerald without any worries.
I have just returned from a 14 day east Caribbean cruise on Emerald Sakara. I must say the cruise was outstanding. I couldn’t fault it. The captain was extremely welcoming, all the crew were extrem... Leggi di più
We did the seven night Eastern Caribbean with St Barts cruise on the Supper Yacht Emerald Sakara. What a fantastic experience. From the moment we joined the ship to the moment we left we were wond... Leggi di più
Dettagli dell'azienda
Informazioni su Emerald Cruises UK
Scritti dall'azienda
Emerald Cruises is an award-winning travel operator specialising in deluxe river cruises and luxury yacht cruising.
Our extensive fleet of Star-Ships are custom-built to sail Europe’s iconic Rhine, Main, Moselle, Danube, Rhȏne, and Douro rivers, as well as the majestic Mekong River in Southeast Asia, with each vessel hosting a range of stylish innovations.
Whether you’re travelling by river or ocean, your luxury vessel will dock in the heart of the amazing destinations we visit, be it the banks of the Danube with the backdrop of Budapest’s breathtaking Parliament Building, Ho Chi Minh City with its vibrant culture right on your doorstep, or in coastal cities such as Dubrovnik, Mykonos, Sorrento, Venice, and Istanbul.x
TheEmerald Cruises Story
In 2024, we celebrate 10 years of Emerald Cruises by introducing the next generation of superyachts: Emerald Kaia, launching in early 2026. Our journey began with the Emerald Sky christening in Amsterdam. We have now grown to eight Star-Ships sailing the waterways of Europe, one Star-Ship sailing the mighty Mekong River, and three luxury yachts sailing the world's ocean.Informazioni di contatto
4 Piccadilly Place, M1 3BN, Manchester, Regno Unito
- 0161 516 8437
- hello@emeraldcruises.co.uk
- www.emeraldcruises.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The actual cruise was fantastic and the…
The actual cruise was fantastic and the crew and staff were amazing and very friendly and helpful. The food, drinks and entertainment were first class as usual.
However after the above our journey home was horrendous as our flight from Basel to Frankfurt was delayed and we missed our flight home to Birmingham giving us a 5 hour wait meaning we arrived home at 1.30 am feeling very tired and exhausted!! Not the end we expected after a wonderful and enjoyable cruise.
Staff efficient and friendly and really…
Staff efficient and friendly and really lovely. Food great. Boat lovely too and tours really well organised. When we had a cancelled flight home all sorted by Emerald without any worries.
Everything was Excellent.
Our cruise up the Rhine was perfect. The staff, the food, the cabin and the excursions were all of the highest standard. All made better by the good luck of having good weather!
Exceptional!
Everything about our trip was exceptional! From the cabin, the food, the bars to the crew, the spa and the marina, it was amazing. Already looking to book again
Although we had to change boats
Although we had to change boats, it was exceptionally well organised and seemed seamless.
Staff were all excellent especially James and Igor.
First class service and the cruise was…
First class service and the cruise was very nice indeed.
Thoroughly enjoyed the whole cruise…
Thoroughly enjoyed the whole cruise from start to finish
We have travelled with scenic and…
We have travelled with scenic and emerald. 3 River cruises so far. All first class. Looking for for our next port of call.
A Fantastic Experience
We did the seven night Eastern Caribbean with St Barts cruise on the Supper Yacht Emerald Sakara. What a fantastic experience. From the moment we joined the ship to the moment we left we were wonderfully looked after. The boarding experience in Barbados was a little slow for such a small ship, with poor signage, but this was down to the port rather than Emerald crew.
The Staff are fantastic and make a great effort to get to know you, your likes and dislikes and what type of care you are looking for. They are unbelievably friendly without being overbearing and could not do enough to help. The Accommodation and the Yacht itself are amazing with onboard dining being the high standard one expects. Not one "Duff" meal. Every night there was some sort of free drink in the bar and free wine and beers with meals meant there really was little extra expense.
The Marina and the water toys off the stern of the Yacht was brilliant and we had great fun. Bear in mind this is very weather dependent, so may not be able to get deployed.
Most excursions are extra cost, with the included ones being fairly basic. Highly recommend the Antigua ziplining, if this is your thing. It is not too strenuous.
We would go back on one of these Yachts in a flash, funds permitting, and were very sorry to leave.
Food fantastic
Food fantastic. Nothing too much trouble. Staff great.every effort to compensate us when we had to change ships because of flooding on river. Even gave everyone free drinks for whole 15 days.
Good atmosphere on board
Good atmosphere on board. Expected slightly more upmarket food and entertainment. Lots of destination alterations. Lifts didn't work in slightly rough seas. Staff wonderful.
I have just returned from a 14 day east…
I have just returned from a 14 day east Caribbean cruise on Emerald Sakara. I must say the cruise was outstanding. I couldn’t fault it. The captain was extremely welcoming, all the crew were extremely efficient and friendly and the menus were delicious. I will certainly be going on another Emerald cruise in the future.
The cruise director Timmi on board…
The cruise director Timmi on board Emerald Harmony was really informative and amazing made the trip really special
Cruise first timers
Food and service was exceptional, unfortunately original cruise routing had to be changed due to sea swell, so much of the schedule had to be changed. This made the cruise less interesting as we were in ports where many of the larger cruises were docked.
Wonderful Caribbean cruise for those who don’t want hoards of people on board
This was the second Caribbean cruise we have done with Emerald. This time we were on the Emerald Sakara which has virtually the same layout as the Emerald Azzurra. We love the small size of these “yachts” as the idea of being on a large cruise ship is abhorrent to us. We particularly enjoy the relaxed atmosphere and casual/smart casual dress code. If you want to dress up in the evenings you can, but you don’t have to.
The cabins are well appointed and the layout is good. The bed is comfortable although this time I found the duvet a bit warm (my husband was fine with it).
Having a balcony for morning coffee or to watch the world go by is a definite plus provided that the weather is suitable. We enjoyed seeing the ship go towards the various harbours/beaches and seeing super yachts close at hand.
The staff are always helpful regardless of whether they are serving at the bar or helping you get into the tender. The food in the restaurant is good and the waiters are attentive and friendly. I don’t eat much fish and no crustaceans and was always able to find a choice.
This time I had a haircut and a leg massage in the Spa. Both were excellent. I was particularly impressed with my haircut as I have short, slight curly hair which is not the easiest to shape.
My husband has slight mobility problems and found getting around the ship fine. We had cabin 412 close to the lifts and opposite the passenger laundry (it was still quiet). The landing points at the various islands were close to where you wanted to be - just 50 yards or less, so provided you are ok getting on and off a tender, you will be ok. Most excursions were for the more active passengers, but there were always taxis available if you wanted to explore further afield.
Fantastic 2 week Caribbean Cruise
We had a fantastic 2 week cruise in The Caribbean. The Crew of Emerald Azzurra were really friendly and attentive .
The food was absolutely delicious with plenty of choices.
Daily excursions were well organised.
Lovely boat
Lovely boat. Crew really pleasant and helpful. Food absolutely delicious. Cabin beautifully laid out and the best bathroom I have ever seen on a boat.
Entertainment
Had a fabulous trip. Lovely staff, attentive and always smiling. Food faultless with plenty of choice. Just disappointed in the evening entertainment as it didn’t live up to the standard of our previous trip a year ago.Steel drum band excellent. It was the ‘staff’ entertainers which let it down.
Brilliant all…
Brilliant all round…staff,cabin,itinerary and food all outstanding,a truly wonderful experience
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








