EMA Patient Transport Recensioni 

326
TrustScore 5 su 5

5,0

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Carehome to Carehome Transport We ordered an ambulance for the transport of my mum between carehomes. They had actually arrived early around the corner and came to the carehome exactly when needed... Leggi di più

Valutata 5 stelle su 5

A huge thanks to Sam , Amanda , Kyle and Jon !! You all got a very anxious lady and her family through a very difficult time by showing patience , knowledge and kindness . You all went above an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service and experience transferring my Mum from home to a care home. Ambulance crew Matt and Ruby were lovely kind and gentle with Mum. Their reassuring manner helped to keep Mum calm du... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had all been very concerned about getting my elderly dad down his stairs and to the care home. He is overweight, immobile, and has Alzheimers. We really needn't have worried. The crews were so love... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di ambulanza
  2. Servizio di trasporto

Scritti dall'azienda

EMA Patient Transport provides a comfortable, safe, and enjoyable private ambulance service for individuals who are not eligible for free transport, usually provided by the ICB or local authority. Our service is a paid for service for customers that require assistance to and from any sort of appointment, occasion, or needing transport from one place to another, like a care or nursing home. We provide private ambulances that are tailored to meet the patients needs, arrives on time and is secure and safe. We transport patients with varying mobility problems including bed ridden and recumbent patients. Our other services include Mental Health and Secure Transport, Bariatric transport, NEPTS, Palliative Transport and Court of Protection Transport. Visit our website or call us for more information on any of our services


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

326 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(326)

88 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pete and Steve was amazing when…

Pete and Steve was amazing when transporting my mum to her new nursing home she was very anxious and they did there best to reassure her. She had a stroke so doesn’t understand what is happening and Pete and Steve made sure they were talking to mum the whole time. They were so kind and friendly. We’re so lucky to have these amazing people

12 marzo 2026
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Risposta di EMA Patient Transport

Hi Shelly, Thank you so much for your kind words and 5 stars! Pete and Steve will be happy to receive such great feedback. We appreciate you entrusting us with the transfer of your mother who we are sure has settled in nicely to her new home. Best wishes to you, mum and your family from us all at EMA Patient Transport.

Valutata 5 stelle su 5

Nice people

I found EMA online and had three people turn up - plus the Ambulance - to move Mum from home to a home. They were on time and the vehicle was in good order. They were great with Mum and the whole process was very easy.
Thanks to the three members of the team - Samuel who was the leader and also Amanda and Jonathan as well.
Many thanks

2 marzo 2026
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Risposta di EMA Patient Transport

Thank you, Chris. We appreciate you taking the time to share your excellent feedback. Wishing you all the best. The EMA Team.

Valutata 5 stelle su 5

Excellent service

Jonathan and Amanda were friendly, patient and respectful. They looked after my mother-in-law wonderfully, we're prompt on arrival and maintained great communication throughout. Also very pleasant company!

9 marzo 2026
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Risposta di EMA Patient Transport

Thank you Martin, wow! another 5 stars!! your review will be shared with the crew, they will be pleased. We appreciate you booking our services and wish you, your mother in law and family all the very best, from All at EMA Patient Transport.

Valutata 5 stelle su 5

Brilliant service from a father and son…

Brilliant service from a father and son team who were professional, courteous, caring and charming. Thank you very much

3 marzo 2026
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Risposta di EMA Patient Transport

Thank you David for your kind words, we appreciate you booking with us and wish you and your family all the very best.

Valutata 5 stelle su 5

Ema ambulance transport

I was knocked over on a zebra crossing and had multiple injuries. I had to go to a rehabilitation centre for assessment for my injuries and Jonathon and Samuel of Ema patient transport were sent to take me as I’m unable to walk. I was in a wheelchair and was put safely into the ambulance. Both Jonathon and Samuel were courteous kind and treated me with the utmost respect. They had to wait almost two hours to bring me home. I am extremely grateful to Jonathan and Samuel. I highly recommend the services of Ema patient transport and especially Jonathan and Samuel. Pat Connery 24.02.26

24 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Pat, your review is so kind, we really do appreciate our 5 stars! both crew members will be extremely pleased with this. We thank you for using our services and we all wish you a speedy recovery.

Valutata 5 stelle su 5

Early and professional throughout

Arrived early. Very professional. Unhurried and calm throughout. Only a short journey but everything was done properly and with all the focus on the patient. very happy with service. I would definitely recommed them.

17 febbraio 2026
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Risposta di EMA Patient Transport

Thankyou Russell, your review is much appreciated at EMA Patient Transport, we are so pleased that you chose us for your transfer, best wishes to you and your family.

Valutata 5 stelle su 5

The Company and crew is great

The Company is great, from the time of booking, staff and paramedic crew. On time for picking up and returning…. They were very attentive and patient. Definitely put my mind at ease , transporting my SS husband to his daughters wedding …
Will definitely recommend and rebook with them.

21 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Eddi, we do try our best!! we are so pleased that we could assist and get your husband to such an important occasion. Thank you for entrusting us with such a task. Best wishes to you and your family from all at EMA Patient Transport.

Valutata 5 stelle su 5

99 year old Mum

Neil and Steve H recently transported my 99year old mum, who has been bedridden for two years, to a care home. They were both incredibly good at explaining to mum exactly what they were doing and reassuring her at all times.
They made a difficult experience relaxed and stress free.
Thank you so much

16 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Marlene, such kind words for the crew, they will be pleased. Thank you for entrusting us with such a sensitive task, we are thrilled that mum had a pleasant journey with us and that we made you feel at ease. Best wishes to you, mum and your family from us all at EMA Patient Transport.

Valutata 5 stelle su 5

Excellent staff

Caring, knowledgeable and adaptable staff in Jonathan & Sam. Who put my 94 year old mum feel confident and happy for the 2.5 hour journey to the care homr

17 febbraio 2026
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Risposta di EMA Patient Transport

Thank you David for such a lovely review, the crew will be pleased to receive such feedback. Best wishes to you mum and your family from us all at EMA Patient Transport.

Valutata 5 stelle su 5

Excellent service

Excellent service, Very professional and lovely people. We travelled over 200 miles and it was no problem and comfortable.

18 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Juliet, we really do appreciate your feedback and 5 stars. Thank you for using our service and we wish you and your family all the very best. EMA Patient Transport

Valutata 5 stelle su 5

Excellent service

Excellent service. They were early, Sam and John were fabulous. They were most attentive and helpful. Would highly recommend the company.

10 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Rita for your kind words and 5 stars! we are so pleased that you had a great experience using our services. Your review will be shared with the crew who always embrace feedback.
Best wishes from us all at EMA Patient Transport.

Valutata 5 stelle su 5

Jonathan and Amanda transported my dad…

Jonathan and Amanda transported my dad from Barnes to Battle and throughout were friendly and made sure from picking him up to dropping him off that everything ran smoothly.
We could not of asked for more from them, they were a credit to EMA.

11 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Martin for your kind words and 5 stars! its greatly appreciated. Amanda and Jonathan will be pleased! Best wishes to you and your father from all at EMA Patient Transport.

Valutata 5 stelle su 5

The service was great

The service was great! Lovely, caring staff. Very seamless

11 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Kaz, it was a pleasure serving you and we wish you and your family all the very best Kr EMA Patient Transport

Valutata 5 stelle su 5

Excellent Service

EMA Transport recently moved our grandmother from Truro to Guildford. We found them to be outstanding, they provided a high level of care and treated her with respect and ensured her dignity throughout the long journey. I would highly recommend.

4 febbraio 2026
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Risposta di EMA Patient Transport

Thank you Rebecca for your lovely 5 star review, amazing! we appreciate you entrusting us with caring for your grandmother on such a long journey, the crews are great and they do enjoy receiving reviews/feedback. We wish you and your family all the very best from The EMA Team.

Valutata 5 stelle su 5

I had an excellent experience with EMA

I had an excellent experience with EMA. I found them to be efficient, organised, caring and reliable.

5 febbraio 2026
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Risposta di EMA Patient Transport

Thank you, your review is greatly appreciated and we wish you and your family all the best, thank you also for booking us. From The EMA Team.

Valutata 5 stelle su 5

Amazing service

Sophie and Pete were so kind and patient transporting our mum from Kent to Dorset. They were extremely professional and supportive. Highly recommended. They arrived on time and made her comfortable in the ambulance . We as a family are very grateful to them for taking care of our precious mum

29 gennaio 2026
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Risposta di EMA Patient Transport

Thank you Ms Peto, such kind words, the review will be shared with the crew who appreciate it as much as we do. We wish you and your family all the very best and thank you for using our service, From all at the EMA Team.

Valutata 5 stelle su 5

Justin and Sophie were fab

Justin and Sophie were fab. They called when on their way to update me. And when they arrived where professional, calm and incredibly warm to 2 very scared and mobility challenged 92 year olds. I have already recommended ema patient transport.

30 gennaio 2026
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Risposta di EMA Patient Transport

Thank you Louise, what an amazing 5 Star review! We appreciate you booking and recommending us. Fantastic. Best wishes to you and your family for us all at EMA Patient Transport.

Valutata 5 stelle su 5

Excellent service. Friendly and caring staff.

The ambulance service provided was excellent. The team arrived promptly and took great care of my mother ensuring she was handled with great care. They were very helpful and polite. Thank you for your support.

27 gennaio 2026
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Risposta di EMA Patient Transport

Thankyou Janet for your lovely review, it was an absolute pleasure to serve you and your mother in these very difficult circumstances. We wish you and your family all the very best and thank you again for booking us from all at EMA Patient Transport.

Valutata 5 stelle su 5

First-class service

I contacted EMA to arrange a private ambulance for my mother from Heathrow airport. We received a first-class service from the initial contact with the office to the drop-off. Michelle handled the administrative process. She promptly provided me with a quote and T&Cs and was incredibly efficient in answering follow-up questions and making arrangements. Her communications were clear.

Sam and Jonathan handled the logistics with equal efficiency, with professionalism, care, kindness and calmness. They were prompt arriving and looked after my mother well. They inspire you with confidence and nothing was too much trouble for them.

I would not hesitate to engage EMA again in the future. Many thanks to all the staff.

25 gennaio 2026
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Risposta di EMA Patient Transport

Thank you for such a great review, we really do appreciate it, this review is shared with the team to confirm such a great and important job they do, we are so pleased that you and Mum had a great experience with us. Thank you for booking us and we wish you, mum and your family all the very best from The EMA Team.

Valutata 5 stelle su 5

5* Experience

Absolutely first class service from start to finish.

Attentive, friendly and courteous crew that exceeded my expectations.

I have no hesitation in recommending EMA at all.

30 ottobre 2025
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Risposta di EMA Patient Transport

Thank you for your kind words and 5 stars, it was a pleasure serving you and your loved one. Best wishes to you all from The EMA Team.

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