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Valutata 4 stelle su 5

Prices were very good I had hoped a bit better as the most disappointing aspect was the lining not a real lining, especially in the bottoms of the aqua suit very very thin and see through. Overall... Leggi di più

Valutata 1 stelle su 5

This company is lying about their clothes being made in the USA. They are very clearly made in China and have that small Asian sizing. Their website says they take returns. However they spent weeks ha... Leggi di più

Valutata 5 stelle su 5

The dresses are cute. Just a blousy fit, not much shape but that was good for me. A tad too expensive for the type of material used. I’m not sure how the material will be in the heat of the summer.... Leggi di più

Valutata 5 stelle su 5

After I contacted Elsiu about my missing order that the postal service said wasn't delivered and had in fact been sent back due to unpaid postage, a week later I did receive my package. Thank you so m... Leggi di più

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Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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3,5

Tutte le recensioni

(241)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The order took 5 weeks to arrive

The order took 5 weeks to arrive, even though it says the clothes are made in North Carolina. This is a scam. It has Chinese written on each item and also the bag they came in. They will not answer emails and there is no phone. I am lucky I am only losing $123 for this awful, inferior merchandise. Do not be scammed like I was. Do NOT purchase from this company. Elsiu, if you are reading this, my order number is 10149025 and my zip code is 33483. I am going to post this all over Facebook and Instagram. If you see this review, look up my order and call me regarding returning this horribly made, inferior merchandise. Now I know why you do not send invoices along with your merchandise. YOU ARE SCAMMERS......

21 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

How do I return swim suit?

I am trying to return a swim suit that doesn't fit and cannot get in touch with Customer Service. Whenever I type in the return directions it brings me back to the Home page. I can't find a phone number as well. HELP!!

19 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

I ordered a bathing suit from this…

I ordered a bathing suit from this company. It took a while to receive the package. I did receive it but the bathing suit did not fit me well. When I emailed them about returning the bathing suit, they offered me $10 and I can keep the bathing suit. When I declined, they offered me $16 and I would be responsible for shipping. I would like a full refund and return the bathing suit. I will not pay for shipping. Don't buy from this company. Stick to Amazon that offers free returns, no questions asked.

19 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

So Flattering

This suit flattered! I’m a size 10-12, 42 bust, larger tummy and a bit soft. Large fit great - Very comfortable being lighter weight than many of my ‘control’ suits, and surprisingly just as flattering. So happy!

23 marzo 2024
Non scritta su invito
Valutata 3 stelle su 5

It took awhile to get the product

It took awhile to get the product. I had to check cameras to insure delivery. Yes, it was delivered.
Quality was about what I expected, it was not a pricey swimsuit.
I'm sure it will be fine for it's purpose.
Thank you

15 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Website a scam, don't buy

Unfortunately my story is extremely similar to the other reviews. I ordered 3 items and all were of poor quality. On their website says easy returns, which couldn't be farther from the truth.
After contacting customer service, we have been playing a dumb game of tag negotiations starting at a refund of 10% of my order.
I'm extremely sad I fell for this, please don't do the same.

8 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

This site is a joke!

This site is a joke!
If you the star as a rate, you’ll notice that they are all 5 stars. Ordered 2 items, 1 was too small, so I thought okay, exchange it. Nope!! No where to contact them.
Out of $80.73
Shame on me for not looking at reviews!
Really sad that they can get away with this! What is this world coming too! I’m going to donate them so someone can enjoy them.
Look below where it says well let Elsie know about my review.
Don’t waste your money, you work to hard to it.
I’ll see if I’ll get a response to this, even if it lets me send it. I’ll let you know.

17 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam alert! Do NOT BUY FROM THEM!

If I could give 0 stars, I would. I placed an order for 2 sweater dresses that cost $109.23 on November 11, 2023. The items arrived 5 weeks later. I was not happy with the quality of the items as they were cheaply made and did not appear as nice as they looked in the pictures. I contacted customer service, they offered me $21 and for me to keep the items. I was unhappy with that, and asked for a full refund. They then offered $35 and for me to keep the items. This went back and forth again, until they said the "best we can do is offer $54 and for you to keep the items." When I pressed for a full refund they said that I would have to pay for shipping to their warehouse in Dubai, which is very expensive. This is unacceptable. No where on their website does it say we would have to return the items to Dubai. It says on their website they are a US based company, which is a lie. They are a scam. Do not buy from them!

29 dicembre 2023
Non scritta su invito
Valutata 2 stelle su 5

I was unaware when I placed my order…

I was unaware at the time I placed my order, that 2 of the items were not in stock. This was not mentioned on the website or prior to checkout. I believe the website should have this included when the patron chooses a size and color (if option). If the patron still wants to purchase the item maybe give an option to be put on a waiting list until the product comes in again. Then they would get notified by Elsiu.
Due to this, the shipment was delayed more than it should have been. One of the items I needed to wait on were for my daughter's Birthday gift. I had to find something else like it for replacement. I will save this now for 1 of her Christmas gifts.

9 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Communication Very Lacking

It took a long time to get my 3 bathing suits that I ordered and even though I am 5'2" and 117 pounds, the small did not fit me. I wrote back via email and was told to send more shipping money and they would replace them with 3 mediums. That was a month ago. I have continually asked for shipping information and they say it hasn't shipped yet. When pressed as to when it will be shipped this is what I got back...

Prepare items for shipment, 3-10 business days normally. Transit of package 2 - 12 business days.

Anything we can do for you, Please feel free to contact us via service....

I have sent more emails and gotten "your items are not ready." I don't need to keep emailing to know that information. This has been insanely frustrating and summer is over. This was originally ordered in July. It is now September 21, 2023.

So sad because the bathing suits I received I loved.

21 settembre 2023
Non scritta su invito
Valutata 3 stelle su 5

Issues Addressed Promptly

Even using the "size chart" item received was not a fit for "mayure" women as stated.
However, offer of 50% refund and keep item to give away was acceptable.
Customer service was prompt, and refund was made as promised.
Thank you

23 luglio 2023
Non scritta su invito

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