Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I've placed about 10 orders here in the last 3 years, and I have access to multiple language editors. Some editors do very well. But frankly, there are some editors who are not satisfied. I really hop... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service is excellent. Even when we encountered some payment troubles, the personels kindly did their best. If I address one thing, at that time of the payment trouble, if the mail communication... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well they nailed what had to be done on the head. The editing the second time was perfect, although alot of formatting inconsistencies were seen in the first draft, such is likely for the basic packag... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I got three rounds of translator/editor work for a Japanese interview translation into English. Although I was finally satisfied with the third product, I was very unhappy with the first and second pr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Istituto d'istruzione

Scritti dall'azienda

Editage offers a comprehensive suite of expert services and AI solutions, all designed to meet the needs of academia at every step of the way. For 20+ years, Editage has been helping researchers, publishers and societies, universities, funders, and others from 190+ countries communicate the impact of their work to the widest possible audience. Editage is a brand of Cactus Communications, a science communication and technology company.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

212 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had an amazing experience with…

I had an amazing experience with Editage, they are capable to take care in your orders, they always respect the timing and the quality of what their doing, Editage one of the company which improves my work.

7 febbraio 2026
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Risposta di Editage

Thank you for your kind feedback. We’re delighted to hear that our commitment to quality and timely delivery has supported your work. We truly appreciate your trust in Editage and look forward to assisting you again.

Regards,
Editage
Customer Service team

Valutata 1 stelle su 5

They will send you spam emails

They will send you spam emails, in which the unsubscribe button doesn't work.

17 dicembre 2025
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Risposta di Editage

We sincerely apologize for the inconvenience caused. This is certainly not the experience we intend to provide. Please write to request@editage.com
from the email address in question, and our team will promptly unsubscribe you from all mailing lists. We appreciate you bringing this to our attention.

Regards,
Editage
Customer Service team

Valutata 5 stelle su 5

I really loved my experience with…

I really loved my experience with Editage. Their work was excellent—the editor paid close attention to the journal’s specific requirements and gave me clear reminders about all the adjustments I needed to make.

16 novembre 2025
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Risposta di Editage

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that our editor’s attention to journal-specific requirements and detailed guidance were helpful. Your feedback truly motivates our team to continue delivering high-quality support.

Regards,
Editage
Customer Service team

Valutata 1 stelle su 5

Never use this company

Never, never, never use this company!! They’re a joke, have no idea what they are doing. They’re a scam!!!

1 dicembre 2025
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Risposta di Editage

We’re truly sorry to hear about your experience and take such feedback very seriously. We would appreciate the opportunity to review your concern in detail—please write to request@editage.com
, and our team will investigate this promptly and work toward a resolution.

Regards,
Editage
Customer Service team

Valutata 5 stelle su 5

Qualified proofreading in accordance…

Qualified proofreading in accordance with the journal's submission guidelines

11 novembre 2025
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Risposta di Editage

Thank you very much for your wonderful feedback!

At Editage, we are deeply committed to supporting you through every stage of your publication journey, and it’s always rewarding to know that our efforts have made a difference.

We sincerely appreciate your trust in us and look forward to assisting you with your future manuscripts.

Regards,
Customer Service Team
Editage

Valutata 4 stelle su 5

第一次使用网站编辑服务

第一次使用网站编辑服务,目前正在按照杂志要求修改论文格式,希望能够顺利投稿

11 ottobre 2025
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Risposta di Editage

Thank you for sharing your experience with us. We’re glad you chose our editing service for your first submission and wish you every success as you revise your paper in line with the journal’s requirements. Please feel free to reach out if you need any further support.

Regards,
Editage
Customer Service Team

Valutata 1 stelle su 5

Urgent Concern: Possible Scam and Lack of Customer Support

Notice of Fraud, Negligence, and Intent to Pursue Legal Action if You Retaliate

Editage is a fraudulent company that lacks qualified PhD scholars capable of proper proofreading. This misconduct will be publicly exposed, and I will issue a press release to inform and protect the public.

ChatGPT said:

Clarissa, Lorna, and several other professionals serve as caregivers for the disabled patient. This is our account:

Sneha Putsherry and Rachelle at Editage operate a fraudulent company. Their actions caused my disabled patient significant mental strain, resulting in hospitalization. They have demonstrated clear incompetence. A press release will be issued to formally warn the public.

Your team’s repeated failure to understand the scope of the assignment demonstrates a clear lack of the detail-oriented focus that was explicitly requested. We were precise in requiring that you proofread the work; any rewrites should have first been directed to the patient, as she is the author of the manuscript.

My legal counsel has determined that this conduct constitutes both fraud and medical negligence. Your customer support team at Editage has placed the entire medical team under significant mental strain, which ultimately led my patient to require emergency hospital care.

These issues will be documented publicly as discriminatory. Your customer service team repeatedly disconnected the line when we articulated our concerns.

If your company retaliates or refuses to accept accountability, we will escalate this matter legally. Any attempt to harm my patient or her work, publicly or otherwise, will result in immediate legal action against your company

4 settembre 2025
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Risposta di Editage

At Editage, we take academic integrity very seriously. We’ve seen the concerns raised here and want to address them openly.
We were recently approached with a project that required reviewing case studies, identifying themes, and drawing conclusions — tasks that fall under authorship as defined by the International Committee of Medical Journal Editors (ICMJE) guidelines. In line with these standards, we declined the project.
While we understand this may have caused disappointment, protecting the integrity of research and authorship is central to the trust our clients place in us.
Our commitment remains clear: to provide transparent, high-quality, and ethical editorial support to the global research community.

Valutata 1 stelle su 5

Very disappointing experience – will never use again

This was my first time using Editage, and it will also be my last. The quality of the editing was unacceptable: there were still spelling and punctuation errors, terminology was inconsistent, and the formatting was not done according to my instructions. I expected a polished document, but instead I had to spend more time fixing their mistakes.

On top of that, customer support was inconsistent—sometimes unhelpful, and at times even rude and hostile depending on who handled my query. For a service that positions itself as professional, this is simply not acceptable.

I strongly advise others not to waste their time or money here. There are better alternatives that will respect both your work and you as a client.

6 settembre 2025
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Risposta di Editage

Dear Brian,

I’m truly sorry to hear about your experience and how it made you feel. This is not the level of service we strive to provide. If you could kindly email us at request@editage.com
from your registered email ID with the job code, we will personally review your files and do everything we can to make this right.

Thank you for giving us the chance to address this.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Very professional and trustable site…

Very professional and trustable site for editing, I have been using the service and highly recommend it based on my own experience with the excellent service

24 ottobre 2024
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Risposta di Editage

Thank you very much for your wonderful feedback! We’re delighted to hear about your positive experience and truly appreciate your recommendation. Your satisfaction is our top priority, and we remain committed to supporting you every step of the way in your publication journey.

Best regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Excellent editing

Editage's customer service is exceptional. The first editor failed to meet my need. Then, the agency offered me free recheck. The second editor did an excellent job, and I'm completely satisfied.

12 giugno 2025
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Risposta di Editage

Thank you so much for your kind words! We're glad we could make things right and that you were happy with the final result. Your satisfaction means a lot to us, and we're always here to support you with your publication journey.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Professional service, great experience

My experience with Editage was great from the very beginning until I received the final draft. Their team professionally managed my urgent request and provided all the necessary help to ensure that my expectations regarding the timeline were met. The professional service was further provided by the editor, who did a great job in improving my manuscript. His/her work and thoughtful comments helped to deliver a better result than I expected. I want to express my sincerest gratitude to Editage, including their communication team, the editor who was responsible for my project, and the financial team for managing the details of my request. I am very happy my expectations were not only met but exceeded. Thank you!

26 maggio 2025
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Risposta di Editage

Thank you so much for sharing your valuable feedback with us! We’re truly delighted to hear that your experience with Editage exceeded expectations. Your appreciation means a lot to our entire team—from the editor to our communication and finance teams. We're grateful for the opportunity to support your publication journey and look forward to assisting you again in the future.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Editage Provides Excellent Presubmission Peer Review and Publish-ready Editing Service

Editage provides an excellent author experience through its genuine expert peer review of manuscripts. The presubmission peer review offered a valuable opportunity to enhance the quality of my work. I am highly satisfied with the service provided.

24 maggio 2025
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Risposta di Editage

Thank you so much for your kind words! We're thrilled to hear that our expert peer review helped improve your work and that you had a positive experience with us. We're grateful for your trust and look forward to supporting your publishing journey again!

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Nikita at customer service was…

Nikita at customer service was incredibly helpful.
It was my first time using Editage, and I had several questions and a few technical issues while trying to submit my manuscript. Nikita was patient, clear, and professional throughout the process. Thanks to her support, everything went smoothly in the end. Great service!

1 aprile 2025
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Risposta di Editage

Thank you so much for sharing your experience with us! We're thrilled to hear that Nikita was able to support you so well during your first experience with Editage. We'll be sure to pass along your appreciation. We look forward to supporting you on your publication journey with our editing and other services in the future!


Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

"The Best Translation and Editing Service That Understands the Researcher's Perspective"

I sincerely appreciate your understanding of the researcher's perspective and your meticulous revisions and suggestions throughout the entire process, from consultation to translation and editing.

28 febbraio 2025
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Risposta di Editage

Thank you so much for your kind words! We're thrilled to know that our team was able to support your research process effectively. Your feedback means a lot to us, and we're always here to assist you with any future needs as you continue your publication journey.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Like a trustworthy friend to travel together

The content of the guidance is such that English editing is not merely a matter of revising the text but goes into the structure and the content of the description, and each time the structure is repeated, it becomes more complete, it has evolved from the initial Text.

27 gennaio 2025
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Risposta di Editage

Thank you so much for your thoughtful review! We're thrilled to hear that you found the guidance to be thorough and evolving with each revision, and your feedback truly means a lot to us! We look forward to supporting you on your publication journey with our editing and other services in the future!

Regards,
Customer Service Team
Editage

Valutata 1 stelle su 5

Editage onbetrouwbaar

Editage belooft een 'proofread', maar wil die alleen leveren, als ik eerst meer dan een meer dan €500 rekening betaal voor iets wat ik nog niet van ze gekregen heb.
Daar klopt dus niets van en lijkt op een wijze om geld af te troggelen, zonder er een product voor te leveren. In mijn ogen een zeer onbetrouwbaar bedrijfje.

5 gennaio 2025
Non scritta su invito
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Risposta di Editage

Thank you very much for sharing your feedback with us. Please rest assured that our team is more than happy to assist you and address any concerns you may have. We request you to kindly reach out to us at request@editage.com. Your publication journey is important to us, and we are here to support you every step of the way.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

The proofreading was excellent

"The proofreading was excellent, but what really helped us was the representative's sharing of their own experience-based insights regarding the issues we were unsure about."

5 gennaio 2025
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Risposta di Editage

Thank you so much for your wonderful feedback! We’re happy to hear that our proofreading services met your expectations and that our editor's experience-based insights were valuable to you. Your publication journey is important to us, and we’re here to support you every step of the way.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Agnivo made great edits to my…

Agnivo made great edits to my manuscript and that helped me tremendously.

31 dicembre 2024
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Risposta di Editage

Thank you so much for your kind words! We’re thrilled to hear that Agnivo's edits were helpful to you and made a positive impact on your manuscript. We look forward to continuing to support you on your publication journey in the future.

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

Outstanding Service Quality

I came to Editage with mixed expectations - my previous experience with a firm I had engaged was a disaster. In stark contrast, Editage surprised me with their outstanding quality of work and delivery timelines

15 dicembre 2024
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Risposta di Editage

Thank you so much for sharing your experience with us! We are truly delighted to hear that we were able to meet your expectations and provide you with the quality of service you were hoping for. We look forward to continuing to support you with your future projects!

Regards,
Customer Service Team
Editage

Valutata 5 stelle su 5

They do a good job and finish the work…

They do a good job and finish the work intime; despite a demanding workload.

3 dicembre 2024
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Risposta di Editage

Thank you so much for your kind review! We're delighted to hear that you're happy with the work and the timely completion. Your feedback means a lot to us, and We’re here to support you every step of the way on your publication journey and look forward to assisting you again in the future!

Regards,
Customer Service Team
Editage

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Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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